File a Complaint against Reliance Digital
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Reliance Digital?
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a. Contact the customer support of Reliance Digital first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Reliance Digital - FAULTY PRODUCT Open
I HAVE ORDER PRINTER ONLINE FROM RELIANCE DIGITAL THE PRINTER SENSOR HAD A ISSUE FROM THE FIRST DAY.I COMPLAINT & DROPPED SO MANY EMAIL.THE SUPPORT TEAM DIDNT RESSOLVED THE ISSUE,JUST PLAYED TODAY ,TOMMOROW BUT THAT TODAY DIDNT COME. COMPLAIN ...
Jun 26, 2020 by SATYAJIT PADHY
Reliance Digital - Damaged head phone received Open
Dear Sir/Madam With reference to subject, I want to replace the product (Headset) for the reasons mentioned below. *.I have not received the product in tampered proof condition,the sticker was not there in opening place but availble in so...
Jun 25, 2020 by Thiyagarajan
Reliance Digital - Within warranty product not repaired replaced Closed
i have purchased a reconnect TV from reliance digital with extended warranty of * years (*plus*) During the currency of the warranty period teh TV panel encountered a defect and teh screen reported a sharp line across horizontally. Numerous fol...
Jun 25, 2020 by naviin kr dugar
Reliance Digital - Faulty product delivered Open
We have purchased * daikin *.* Ton A/C on **the ** june ****l **** from reliance digital and on **th june all * A/c get installed but * A/C is not working. As we understand they send the unprofessional person for installation... And no respon...
Jun 25, 2020 by Shailendra sharma
Reliance Digital - Replacement not done for 25 days Open
Ordered a sliver IFB clothes dryer, got a white one. Requested the replacement on **th May ****, still no response from them (**/*/****)...
Jun 22, 2020 by Khushroo pithawalla
Reliance Digital - Unable to reach customer service for online purchase Closed
I ordered a laser printer online with RELIANCE DIGITAL with option of ** Hours express delivery. Even after ** Hours, there is no delivery of the ordered material and No courtesy call from reliance team. addition to this, No way to reach the cu...
Jun 20, 2020 by KRISHNASWAMY KN
Reliance Digital - Fraud and misselling Closed
I Dear team , I Anshul Chandna bought a I phone XR *** GB last year in the month of October I suppose . With the phone I was been sold a insurance for are **** stating if my phone breaks or gets out of order it will be repaired with no ex...
Jun 15, 2020 by Anshul Chandna
Reliance Digital - Bad Quality Kent RO sold by Reliance Digital Closed
I have recently purchased Kent Purifier RO (**th January ****)from Reliance digital Sahkar nagar branch bangalore. From the day when I purchase, it is not working properly. Sometimes RO flow, sometime water leakage and now multiple parts are da...
Jun 15, 2020 by Kamal Joshi
Reliance Digital - ITEM NOT DELIVERED Open
ORDER NUMBER: RDF******** Amount Rs. ****.** ITEM: Hindware Snowcrest **-HO CP******HBW Portable Air Cooler has not been delivered till date i.,e ** june **** ,but in the website of reliance digital its showing delivered ...
Jun 14, 2020 by Ashok Patra
Reliance Digital - Reconnect a c not repaired Closed
I have reconnect A.C. purchased in **** with AMC warranty till ****. In april **** my A.C. stopped cooling. As lockdown was there i didn't file complaint. On **th april i filed a complaint. On **th may technician visited after so many phone cal...
Jun 13, 2020 by Braj kishor gupta
Reliance Digital - Order is not booked and amount is deducted Closed
I have booked a refrigerator on **/**/**** the order is not booked and amount is deducted from my account.still I am waiting for my amount. Again I booked on **/**/**** and today (**/**/****) the delivery man want to deliver me * refrigerator....
Jun 11, 2020 by Ratibhan Upadhyay
Reliance Digital - Reliance Digital refund not received Open
I was trying to order SONY OLED **" TV on june *rd ****, during payment i chosen credit card - EMI option, amount was debited from the account, but in the order it showed payment was unsuccessful, tried to reach customer care but there is no pr...
Jun 09, 2020 by Rajendra K
Reliance Digital - Order is not delivered Open
I ordered a apple ipad on **th May **** through ICICI net banking. Order was an express order so they said that they would deliver within ** hours. But i couldnt contact customer srevice. I didnt get any intination about shiping details. My or...
Jun 04, 2020 by Hemalatha
Reliance Digital - Order refused to delivery and refund the amount Open
Hai sir, I have order a home there online and due to medical emergency I want to cancel the order from the day I ordered I am contacting your stupid customer service team for cancel and refund but no one is trying to listen and solve my probl...
Jun 03, 2020 by Kodam thirupathi
Reliance Digital - Cancelled product is showing as delivered and not refunded my money Closed
Order I'd : RDF********. Ordered * ton portable AC cost **,*** from reliance digital ecommerce on **th May ****. I tried to cancel the order as I want to purchase another model of AC. Customer service team told me to deny the order and They wil...
Jun 02, 2020 by Surya Sumanth Karuturi
Reliance Digital - Item not delivered Open
I purchased a Microwave oven via Order No: RDF******** on ** May ****. But till date the item has not been delivered. I have made ample calls to the customer care but they say that it is from online department and hence they cant do anything. T...
Jun 01, 2020 by Partha Datta
Reliance Digital - Refund my amount Open
On **th may **** I was paid *****/- for purchase a refrigerator from reliance digital online platform...I paid through ICICI CREDIT CARD..my payment already SUCCESSFUL also I get EMI CONFERMATION FROM BANK...BUT TILL NOW RELIANCE DIGITAL ...
May 30, 2020 by Anupam Ghosh
Reliance Digital - No any confirmation for installation of Ac after 3 days of delivery Closed
No any confirmation for installation of Ac after * days of delivery. I am from Vadodara Gujarat. I ordered AC for my grand parents for whome Dr has advised to leave in Ac. As there is no response from Reliance Digital Customer service (Call and...
May 27, 2020 by Neel Daxini
Reliance Digital - Jiofi not delivered and not refunded yet Closed
Purchased Jiofi JMR*** through onlince (https://www.reliancedigital.in/) on **-May-**** and paid online. It was about to deliver within ** hours but unfortunately my order got cancelled due to out of stock. I called to customer care for the ref...
May 25, 2020 by Dilip
Reliance Digital - Cash back 5 yet not received Closed
While during Diwali offer Purchased Samsung **RU****..as promised by the RELIANCE DIGITAL they will pay me back *% in total cash not yet received.. Request you to resolve my issue as early as possible.....
May 23, 2020 by Sam
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Questions about Reliance Digital
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How to contact Reliance Digital?
For E-Commerce Related Queries
call 1800 889 1055
( 9:30 AM to 7:30 PM, 365 days )
For Store Related Queries
call 1800-889-1044
( 9:00 AM to 9:00 PM, 365 days )
What is Reliance Digital office address?
Reliance Retail Limited,
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai - 400 002
What is Reliance Digital customer care email?
reliancedigital@ril.com
Where to find Reliance Digital discount coupons?
Who is the Owner / CEO of Reliance Digital?
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