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RELIANCE DIGITAL
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against RELIANCE DIGITAL?
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4. Get refund / replacement / damages from RELIANCE DIGITAL
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a. Contact the customer support of RELIANCE DIGITAL first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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RELIANCE DIGITAL - Refund not received Closed
Order no: RDF******** . Product name: SanDisk sd card. Actually, I received different product and after multiple times fight with them and now they finally picked the product but still not refunded my money. I already waited * months. Very wors...
Jun 19, 2022 by Lourdu Vinoth
RELIANCE DIGITAL - Product not deliveredrefund not credited for the same pproduct Closed
Ordered Toshiba ** inch smart TV on **/**/**** order Id RDF******** Product not delivered Refund not credited...
Jun 15, 2022 by Shvetank Kumar Singh
RELIANCE DIGITAL - Refundcancelled product Closed
I have purchased a iPhone ** worth ***** from reliance digital through debit card emi , I cancel the order next day but the first emi amount of mail ***** is debited from my account ...
May 27, 2022 by Sruthi Giri
RELIANCE DIGITAL - Refund not credited back to credit card Closed
I made a purchase on reliance digital e store on * May **** of a mobile model motorola g ** *gb ** gb worth Rs. ****.** and paid its amount via HDFC bank credit card in full on * May **** I cancelled order because it was stuck due to some deliv...
May 24, 2022 by Arjav Awasthi
RELIANCE DIGITAL - Reliance Digital Cheating Closed
WIth reference to my order with Reliance Digital Website Order number RDF******** placed on **th April **** for 'Realme **.** cm (**.* inch) LTE Pad * GB RAM, ** GB, Real Grey' and one other item. I did not receive the said item (Realme Pad)...
May 12, 2022 by Guru Magavi
RELIANCE DIGITAL - I have cancelled my order but 12 days over refund is not received Closed
I have cancelled the order ** days over not received the order ...
May 07, 2022 by Chandan J
RELIANCE DIGITAL - Payment unsuccessful but amount debited Open
I ordered boat earphones from the reliance digital app worth Rs. *** on *th May ****. I did the payment through UPI Via PhonePe as I paid the money I get automated message from the bank that this much money have been deducted from my bank accou...
May 05, 2022 by Shubham Dhokare
RELIANCE DIGITAL - Wrong product delivered and no refund Open
First Reliance delivered a wrong product , and when i asked to deliver the correct product they denied . Then they asked me to return the product and get the refund. I returned the product almost ** days ago , i still haven't got my refund. I h...
May 05, 2022 by karan
RELIANCE DIGITAL - Package not delivered but it is showing as delivered to me Open
I have ordered product *month ago at reliance digital but I didn't get delivery on expected time so I requested them to cancel it and do a refund. They confirmed it is cancelled and refund is in progress. After **days of cancellation I received...
May 03, 2022 by Sathyam
RELIANCE DIGITAL - Product not delivered Open
I ordered a HI SENSE TV ON ** JANUARY **** ONLINE THROUGH RELIANCE DIGITAL ORDER NO RDF******** I HAVE NOT RECEIVED MY PRODUCT TILL DATE . I have been following up with customer care and escalation team since then. Till now they have not provid...
May 02, 2022 by Mohammed Tousif
RELIANCE DIGITAL - Reliance digital not refunding money after picking up the product Closed
The sansui tv i recieved on ** march haveescreen defect same day i raised request first they delay the order then product they delivered was defective later took * week to pick up the product and still waiting for my refund of ***** .i am ca...
May 01, 2022 by Sudheer kumar kataria
RELIANCE DIGITAL - Refund not received from reliance digital Open
On ** March **** I Ordered Philips Air Purifier From Reliance Digital App Worth Rs *****, It Was Supposed To Deliver To Me By ** March **** , As It Didn’t Deliverd To Me By *th April **** So I Canceled Order On *th April, I Was Promised That ...
Apr 25, 2022 by Ritanshu Aggarwal
RELIANCE DIGITAL - Refund not received from reliance digital Open
On ** March **** I Ordered Philips Air Purifier From Reliance Digital App Worth Rs *****, It Was Supposed To Deliver To Me By ** March **** , As It Didn’t Deliverd To Me By *th April **** So I Canceled Order On *th April, I Was Promised That ...
Apr 25, 2022 by Ritanshu Aggarwal
RELIANCE DIGITAL - Not delivered despite promise of next day delivery Open
I ordered a daikin Ac on **th April vide order number RDF******** on Reliance Digital. Promised delivery was next day, however, it is not being delivered till today. I am calling their customer care daily & getting absolutely worst responses, ...
Apr 22, 2022 by Prabhu Saraswat
RELIANCE DIGITAL - Non Delivery of Laptop by Reliance Digital Open
Order no RDF******** DTD **/*/** promised to be delivered by **/*/** is not delivered. Also no response for repeated complaints by talk, mail and chats ....
Mar 16, 2022 by BATCHU Krishna Prasad
RELIANCE DIGITAL - Refund Closed
I ordered a coffee machine and returned the same however, I haven't received a refund it has been over ** days now. ...
Mar 02, 2022 by Bhuvan Kharbanda
RELIANCE DIGITAL - Product not given against payment Closed
I visited a reliance digital store near my home in bikaner rajasthan. I bought ear buds worth approx **** and paid digitally. After successfully completing payment on my side the representative there didn't provided me the product and said paym...
Feb 21, 2022 by Bharat Chandak
RELIANCE DIGITAL - Relinace digital is not giving me my refund Open
I have ordered my iPhone ** from digital ...firstly they didn't deliver the product and after waiting for * to ** days I cancelled the order ...but now they are not giving my refund ...and even after * to * days they are giving me any satisfact...
Feb 18, 2022 by Gaurav Mittal
RELIANCE DIGITAL - Product not delivered Open
I had ordered Samsung Galaxy M** for Rs. **,*** on Reliance Digital on ** Jan, **** & the delivery date was ** Jan, **** but I have not yet received the product as on ** Jan, **** (* pm). As on date, the price of the product is Rs. **,***. Even...
Jan 27, 2022 by Anand Harshad Vora
RELIANCE DIGITAL - Goods order package not delivered Closed
I have purchased Sansui Led tv from reliance digital on * dec. but I have not received delivery yet. arriving date mentioned was * dec. website don't have option to cancel the order. I have paid *****. please help me to get refund of money....
Dec 16, 2021 by Hemanth Kumar
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RELIANCE RETAIL LIMITED
3rd floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai 400002
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