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RELIANCE DIGITAL
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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RELIANCE DIGITAL - Blue Star inverter AC Open
I had buy blue star *.* ton Inverter AC from the Reliance digital Porvorim Goa on ** March **** and in the month of October **** there is the first service of my blue star AC so i had made so many complaints to the blue start customer care that...
Nov 15, 2022 by Anish Vijay Tandel
RELIANCE DIGITAL - Refund replacement not provided Open
Hisense tv I bought from reliance digital had an issue with display. As the TV was under warranty I raised a service request with reliance digital. Technician visited and confirmed the issue and said panel was damaged, TV needs to be replaced. ...
Nov 03, 2022 by Pushkar Matkari
RELIANCE DIGITAL - Package not delivered yet Closed
I ordered a realme * *g *GB ***GB RAM phone on **th oct ****, for which the full amount was deducted from my credit card. The product was to be delivered on **th oct, but i have not yet received it. I filed a complained on **th oct, and calling...
Nov 02, 2022 by Monika Ghosh
RELIANCE DIGITAL - No product no refund Open
I have ordered a product on RELIANCE DIGITAL online on ** oct ****, where the product has to be delivered on ** oct ****. but till the time i have not received any product or refund. i have call them so many time on **, **, **, ** & ** on this ...
Oct 30, 2022 by Anilkumar Mahapatra
RELIANCE DIGITAL - Replacement of washing machine Closed
Timeline: **th oct, **** - Purchased washing machine on **th oct, **** - Received the product on **th, oct **** - Engineer visited and found product damaged **th, oct **** - filed a technical report by Engineer for replacement Till da...
Oct 26, 2022 by Rasesh
RELIANCE DIGITAL - I returned the product but the refund is not received more than 15 days Closed
I order mooto mobile on reliance digital the mobile price is **** it is hang and slow issues i raise queries and they approved of return . Return taken by Ecom express for Reliance digital at *th of October the product deliver to the your mot...
Oct 21, 2022 by Saraboji
RELIANCE DIGITAL - TV not received but app showing delivered Closed
I ordered a OnePlus Y*s TV from reliance digital on */**/** Since then the delivery status has been showing shipped, when we asked customer care they did not give any answer regarding the delay, they kept on saying your complaint will be resol...
Oct 21, 2022 by Ajay Phulwari
RELIANCE DIGITAL - Order not delivered they fooling around by giving dates Closed
I had order the product from Reliance digital on *th Oct the delivery date was **th Oct everyday the delivery date is being changed and no Info on when will I receive the product the date is changed everyday money is been paid now I have not re...
Oct 11, 2022 by Bharthi
RELIANCE DIGITAL - I canceled order but my money not refunded Closed
I order sandisk ***gb pendrive on */*/** and cancelled it on same date but my money was still not refunded and customer care agent telling we have already initiated refund but didn't receive my money ...
Aug 31, 2022 by Chandrashekar divatagi Divatagi
RELIANCE DIGITAL - Refund not credited back to credit card Closed
i ordered iphone ** on *th aug **** using HDFC credit card. Later due to some reasons i cancelled it on *th aug ****.I did a call to customer support team and asked them for refund after * working dates i.e Aug **th ****. Still they said they ...
Aug 24, 2022 by Sameer Sri Vishnu
RELIANCE DIGITAL - Product missing in the box Open
I have order two phones i.e. oppo A**s * gb and ** gb and oppo A** * gb and ** gb and the order number is RDF********. When i have received both the phones, when I open the c box (outer box which is packed by reliance digital) and found that...
Jul 30, 2022 by Pratik Rathod
RELIANCE DIGITAL - Refund not received Closed
Order no: RDF******** . Product name: SanDisk sd card. Actually, I received different product and after multiple times fight with them and now they finally picked the product but still not refunded my money. I already waited * months. Very wors...
Jun 19, 2022 by Lourdu Vinoth
RELIANCE DIGITAL - Product not deliveredrefund not credited for the same pproduct Closed
Ordered Toshiba ** inch smart TV on **/**/**** order Id RDF******** Product not delivered Refund not credited...
Jun 15, 2022 by Shvetank Kumar Singh
RELIANCE DIGITAL - Refundcancelled product Closed
I have purchased a iPhone ** worth ***** from reliance digital through debit card emi , I cancel the order next day but the first emi amount of mail ***** is debited from my account ...
May 27, 2022 by Sruthi Giri
RELIANCE DIGITAL - Refund not credited back to credit card Closed
I made a purchase on reliance digital e store on * May **** of a mobile model motorola g ** *gb ** gb worth Rs. ****.** and paid its amount via HDFC bank credit card in full on * May **** I cancelled order because it was stuck due to some deliv...
May 24, 2022 by Arjav Awasthi
RELIANCE DIGITAL - Reliance Digital Cheating Closed
WIth reference to my order with Reliance Digital Website Order number RDF******** placed on **th April **** for 'Realme **.** cm (**.* inch) LTE Pad * GB RAM, ** GB, Real Grey' and one other item. I did not receive the said item (Realme Pad)...
May 12, 2022 by Guru Magavi
RELIANCE DIGITAL - I have cancelled my order but 12 days over refund is not received Closed
I have cancelled the order ** days over not received the order ...
May 07, 2022 by Chandan J
RELIANCE DIGITAL - Payment unsuccessful but amount debited Open
I ordered boat earphones from the reliance digital app worth Rs. *** on *th May ****. I did the payment through UPI Via PhonePe as I paid the money I get automated message from the bank that this much money have been deducted from my bank accou...
May 05, 2022 by Shubham Dhokare
RELIANCE DIGITAL - Wrong product delivered and no refund Open
First Reliance delivered a wrong product , and when i asked to deliver the correct product they denied . Then they asked me to return the product and get the refund. I returned the product almost ** days ago , i still haven't got my refund. I h...
May 05, 2022 by karan
RELIANCE DIGITAL - Package not delivered but it is showing as delivered to me Open
I have ordered product *month ago at reliance digital but I didn't get delivery on expected time so I requested them to cancel it and do a refund. They confirmed it is cancelled and refund is in progress. After **days of cancellation I received...
May 03, 2022 by Sathyam
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RELIANCE RETAIL LIMITED
3rd floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai 400002
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