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RELIANCE DIGITAL
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against RELIANCE DIGITAL?
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a. Contact the customer support of RELIANCE DIGITAL first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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RELIANCE DIGITAL - Payment unsuccessful Open
I ordered airpods pro, * days ago and the amount was deducted from the UPI but on the app it is showing payment unsuccessful and I contacted customer care but they are telling me to wait....
Nov 09, 2023 by Utkarsh Kumawat
RELIANCE DIGITAL - Faulty product received and not being replaced even after 5 days Closed
On **th August I purchased a New Whirlpool semi-automatic washing machine Ace XL ** on full payment from Elante Mall store, Chandigarh and got it delivered on **th. But found the product as defective. We got a engineer visit on **th who assure...
Sep 01, 2023 by Naresh Sharma
I bought a refrigerator from reliance digital at itanagar arunachal pradesh on ** July ****. Just after a few days it was not working properly and then I made a complaint about it. Then they send a mechanic and he repaired it. but again it's sh...
Sep 01, 2023 by pranjal pratim sharma
RELIANCE DIGITAL - Order Number Old Broken Wornout Product Received Open
Received an old broken headphone set of Lenovo **-July-**** and raised a request. More than * weeks no proper response....
Aug 09, 2023 by Anshul Raghav
RELIANCE DIGITAL - Reliance Digital Order is not being delivered and not cancelling the order Open
I ordered Airpods Pro * from Reliance digital application on **th July **** with an option of express delivery and getting it delivered in * hours as per them but they are not delivering the order, or not even cancelling the same even after mul...
Jul 21, 2023 by Alankrit Sharma
RELIANCE DIGITAL - AC broken during installation Closed
I received the AC on Apr ** - the air filters *.* micron were not installed at the time of installation called the technician who installed the ac and fixed it. Unfortunately during this fixture he knowingly unknowingly broke the latch of A...
Jul 18, 2023 by Niraj
RELIANCE DIGITAL - Package defected Closed
I ordered refrigerator from Reliance digital on **.*.****, I received the defected item and I replaced the product but again I received the defected product. From past ** days I am struggling to get my money back. I have been mentally harassed...
Jun 27, 2023 by Prashant Pandey
Dear Team, I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on **-May-****. They delivered on **-May-**** at *PM, installation done on **-May-****. But I received damaged product. So, I requested them for refun...
Jun 27, 2023 by Kiran Kumar
RELIANCE DIGITAL - Refund Issue Closed
Complaint No.: ********* Amount was deducted from my account and Reliance Digital didn't receive payment, so they asked me pay different mode of payment and other payment will be refunded within * working days. As of now I have not received re...
Jun 10, 2023 by Gajendra M N
RELIANCE DIGITAL - AC installation denial Closed
I, VALLALKANI.K N l, have purchased Samasung *.* ton AC at Reliance digital, Kattupakkam branch, Chennai, Tamilnadu on **.**.**. The product delivered on **.**.** and no one has come for installation till now, as it has been more than ** hours....
Jun 08, 2023 by VALLALKANI K N
RELIANCE DIGITAL - Service providing Closed
Took an Air Conditioner and also they offered special service scheme and took **** extra payment and now not responding for the service request and if request raised they are simply cancelling at their end with out resolving and not even contac...
Jun 01, 2023 by B Moses Anush Kumar
RELIANCE DIGITAL - Warranty denied Open
I had purchased Samsung air conditioner from Reliance digital retail store last year in April. They had sold me the same with an offer which mention * year warranty on various components including Gas recharge. The same was mentioned in the inv...
May 29, 2023 by Vinod KG
RELIANCE DIGITAL - Faulty installation of AC from Reliance digital Closed
I brought new AC-Daikin *.*T *SINV FTKM**U # Serial No ************** from Reliance digital seawood mall Navi Mumbai and delivered on **.**.**** Mr Girish from shop attended and assure services, but My friend beware me from purchaseing f...
May 29, 2023 by Sagar thakare
RELIANCE DIGITAL - PACKAGE DELIVERY ISSUE ASKING MONEY FOR DELIVERY Open
i have purchased an A/C Samsung with TAX INVOICE NO:T**************, PAYMENT REF NO: T****************** on **/may/**** worth Rs ***** from your Store at Kapoorthala Lucknow, which is not yet delivered yet.. Just Now i got a call from driver Mo...
May 26, 2023 by ABHA VERMA
RELIANCE DIGITAL - Defective ac delivered to me from reliance digital Open
Hi! I have purchased a Haier ac *.* ton from reliance store digital from guwahati on **th may **** & from day * i am facing cooling issue.Today their service technician also visited & found the same issue,but i am not getting any replacement f...
May 22, 2023 by Tanbir Hussain Mozumder
RELIANCE DIGITAL - Delay in installation and bad service Open
I purchased auaguard water purifier but installation is delayed I put leave for * days with loss of pay and every * hr they are telling he is coming but finally they will tell tomorrow, * days over my time is precious as aim doctor...
May 10, 2023 by kotha
RELIANCE DIGITAL - My refund is taking too long Open
I have cancel my order on the * of April **** and till today the refund has not been initiated. As written in the reliance digital website regarding the refund policy it clearly stated that the refund takes * to * days to get done but up till t...
Apr 20, 2023 by Alik malngiang
I purchased the product from Reliance digital in online on the date of **-**-****, product name is Aquasure * litres RO + UV + MTDS Water Purifier, Smart Plus with Six, product cost is *****.*rs, product was delivered *-**-**** and the product...
Apr 15, 2023 by praveenyadav.m
RELIANCE DIGITAL - Package not delivered Open
I have placed an online order of MacBook air M* from Reliance digital on ** Jan ****.I received a mail that the product will be delivered on Feb ** ****.But after that I received another mail due to some issue the product will be delivered on F...
Feb 05, 2023 by Kirubakaran Loganathan
RELIANCE DIGITAL - Zestmoney Cashback not received Open
As I had discussed with Reliance Digital Executive, I have been entitled with **% cashback on my purchase of One Plus Nord *T phone at a price of Rs. **,*** purchased on * August ****. The cashback which i need to receive is Rs. ****. But I ha...
Jan 25, 2023 by Tanuj Patil
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RELIANCE RETAIL LIMITED
3rd floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai 400002
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