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RELIANCE DIGITAL
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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RELIANCE DIGITAL - Goods order package not delivered Closed
I have purchased Sansui Led tv from reliance digital on * dec. but I have not received delivery yet. arriving date mentioned was * dec. website don't have option to cancel the order. I have paid *****. please help me to get refund of money....
Dec 16, 2021 by Hemanth Kumar
RELIANCE DIGITAL - Cheated or Wrong Product Delivered Open
Dear Respected Sir, I have Purchased Samsung Smart TV Model Code No: UA**T****AKLXL, Serial Number: *AJE*PAR******Y. It is very surprising that no Voice Assistant application like Google Assistant | Alexa is available in the system. ...
Nov 28, 2021 by Vivek Mukherjee
RELIANCE DIGITAL - Cashback not received Closed
I have purchased an ipad from reliance website online. I was eligible for *k cashback back for using hdfc debit card refer the attached image which clearly states that *k should be credited to my debit card. It’s more than *months i made...
Nov 11, 2021 by Nikitha
RELIANCE DIGITAL - Non delivery of product and misbehaviour by Reliance Digital Open
I have placed an order for Boat Smart Watch Storm RTL Active Black at INR ****.**. The order was placed on *th October **** and the delivery was scheduled on *th October **** within * hrs. However, still the order has not been delivered and the...
Oct 14, 2021 by Biman Chandra
RELIANCE DIGITAL - Reliance Sold Sharp tv after Sharp discontinued Not providing repair service Open
I had purchased ** inch uhd smart led tv (Sharp) in June **** for **,***, from Reliance Digital. The tv went out of order after * years of minimal usage. It is out of warranty now. Unfortunately, Sharp in India stopped supporting any services a...
Oct 07, 2021 by Shalini Verma
RELIANCE DIGITAL - Not taking item back for return and not refunding amount Open
Hi Team, I have ordered an Apple AirPods Pro online at Reliance digital website on **th August, **** to gift to one of my relative and received the product on **st August. By this time by relative has bought the item somewhere else and did no...
Aug 27, 2021 by Gouse Basha Shaik
RELIANCE DIGITAL - Delivered damaged product Closed
Delivered damaged product and requested for replacement but the customer service people are not responding properly ,after * days they accepted the return request and name shake they created new order but they are not delivering the product, If...
Aug 18, 2021 by Viswanadha Reddy Kamireddy
RELIANCE DIGITAL - Package not delivered Open
I have ordered a tablet for my sons online classes. Even after * days of delivery time, product not delivered. No proper response after raising the issue multiple times. Unable to even travel, imagining the product would reach. My son was not a...
Aug 13, 2021 by Vijayanand
RELIANCE DIGITAL - Filter change indicator notification for new water purifier Closed
Purchased new branded water purifier from Reliance digital and within month of purchase it started showing problem. First the tab had leakage which was resolved by technician using some jugad. Then after *-* days the filter change indicator sta...
Aug 10, 2021 by Ashish
RELIANCE DIGITAL - Defective product delivered Closed
We ordered a had ordered a Morphy Richards **l Besta Black OTG from your online store. I received the product today and upon opening found that a defective/broken product has been delivered to me. The door of the oven is separated from the oven...
Aug 03, 2021 by R Srividya
RELIANCE DIGITAL - Refund not given Closed
I had cancelled an order and the refund is not processed . The time they told me to wait has already passed and still they are telling to wait. I need my money urgently please give it back...
Jul 24, 2021 by Jagannathan pk
RELIANCE DIGITAL - Purchase not converted to EMI Open
I purchased a product worth ₹**,*** from Reliance Digital online portal on May *st ****. I chose "* months No Cost Credit Card EMI" option while placing the order. However, my transaction was not converted to EMI. The whole amount was bil...
Jul 19, 2021 by Manohar Rajgopal
RELIANCE DIGITAL - Defective Split AC Open
It is very unfortunate and disgusting to state that the services of such a giant group “Reliance” is very unreliable. We have purchased an Air Conditioner from Reliance Digital Store ( Windsor Square no ***,Ground & First Floor, Kolar ...
Jul 18, 2021 by Rohit singh Bhadoriya
RELIANCE DIGITAL - Ten year old product delivered by reliance digital Closed
I ordered for a HP toner cartridge from Reliance Digital. A ** year old product was delivered. They are no longer responding properly to my request to refund the amount....
Jul 14, 2021 by Kiran Kumar
RELIANCE DIGITAL - Cancelled the order and didn t get any refund even after 10 days Open
I had ordered a LG *.* ton *star LSQ**MNZA Inverter split AC order number 'RDF********' of worth *****/- on **th of June using HDFC debit card EMI offer . I canceled the order on **st of June(next day of order). I received a msg from HDFC that ...
Jul 07, 2021 by Sakshi Manchanda
RELIANCE DIGITAL - Cancelled the order and didn t get any refund even after 10 days Open
I had ordered a LG *.* ton *star LSQ**MNZA Inverter split AC order number RDF ******** of worth *****/- on **th of june using HDFC debit card emi offer . I canceled the order on **st of june(next day of order). I didn't get return on on time.i ...
Jul 06, 2021 by Ashish Manchanda
RELIANCE DIGITAL - Want to cancel Rshield Insurance automatically deducted amount Open
It is my new credit card and I automatically deducted my amount for Insurance *****. I already have insurance, so i want to cancel this insurance...
Jun 18, 2021 by Rahul Laxman Bhise
RELIANCE DIGITAL - Package not picked till EDD and Refund not initiated Open
Shubham swaraj Email- swarajshubham***@gmail.com Order ID- RDF******** I Ordered one iphone** ***gb variant from the website on *rd June, EDD is of *th June. My package was not even picked up from the shipper FCPL DIGITAL till *th June. I ...
Jun 09, 2021 by Shubham Swaraj
RELIANCE DIGITAL - Package not delivered Closed
i was place order on *th May by online from reliance digital but till now order not received. I raised complaint regularly through customer service but no received proper response. i also contact with couirier company and also not received resp...
Jun 02, 2021 by Raveena
RELIANCE DIGITAL - Products damaged Closed
Hi Rmn -********** Order product - Reconnect mixer grinder RK **** Order date -** July **** Order no - RDF******** Respected Sir Have ordered reconnect mixie on ** July **** It has an comprehensive warranty of * years but it i...
May 24, 2021 by Archit Gupta
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