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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Relance Digital?
If you are not satisfied with Relance Digital, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Relance Digital and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Relance Digital
But before filing a complaint, you should
a. Contact the customer support of Relance Digital first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Relance Digital - REPLACEMENT PROBLEM OF NEW SAMSUNG PHONE Closed
I HAVE BUY A NEW PHONE SAMSUNG M** FROM RELANCE DIGITAL HALDIA ON **. * .**** BUT AFTER *DAY WHEN I SAW THE PHONE IS DIFFECTIVE THEY TOLD ME IT WILL BE REPLACE BUT TILL NOW IT IS NOT DONE.HELP ME....
Jul 08, 2020 by CHANDAN KUMAR JANA
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