File a Complaint against RedBus India
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against RedBus India?
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a. Contact the customer support of RedBus India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
RedBus India - Bus has cancelled without any information Open
I have booked bus on **th June from Chennai to Erode and the ticket number is TN*H******** and PNR is F*********. The bus suppose to reach pallavaram by **.**pm but its didnt come even *pm and we have no information about the delay or cancellat...
Jun 24, 2019 by Thangaraj
RedBus India - Refund not issued for Bus cancellation ticket Open
ticket booked on **th May and tried rescheduling the time. while the money got debited from the account the rescheduling did not happen despite of multiple time. called up the customer care explained the issue- later the sent out an email cance...
Jun 18, 2019 by Christopher Charles
RedBus India - Did get refound Open
I booked the ticket for journey from Allahabad to Delhi on * June ****, but travels agency owner called me and inform me that his bus is broke down, so bus is not able to visit to Delhi and told me also that, your money will be refund with i...
Jun 10, 2019 by KULDEEP SHARMA
RedBus India - Bad service and hospitality Open
I have booked ticket from redBus app for sector Mumbai to Majalgaon. I have boarded at Santacruz (E) after boarding in travels. I come to know that AC is not working and poor condition of travels. All passengers are arguing with the driver and ...
Jun 05, 2019 by Yogesh Dagdiya
RedBus India - Ticket not booked but amount deducted Open
I have booked the ticket from Bangalore to T.Kallupatti (Near Madurai) on ** March **** and payment made successfully through Google pay option available in the Redbus. Amount deducted but ticket not booked. When I inquired with Redbus no respo...
Apr 26, 2019 by Subramniyan S
RedBus India - Bus left me Open
My bus to Nagpur was at *:** but due to traffic, I was late by just ** min. The bus didn't wait for me and left. I want my money back....
Apr 18, 2019 by Arihant patil
RedBus India - Refusing to refund money Open
RequestID ******* & PNR *********-******* Shri Krishna Travels Allahabad to Delhi. The bus didn't show up at the stop, the operator told me to catch a different bus from bypass **km away then switched off the phone. I was standing at the highwa...
Mar 09, 2019 by Saif Uddin
RedBus India - My booked seats were cancelled without my knowledge Open
I had a bad experience with Redbus (especially customer care support is very worst not even responded properly. I informed to more than * representatives and got a response like "will revert back quickly" then nothing happened). Kindly request ...
Mar 04, 2019 by Shunmuga Sundaram P
RedBus India - Booked Bus didn't turn up - RedBus not responding to Complaint Closed
Had booked a bus through RedBus India on **th January ****, from Salem to Chennai. The bus didn't turn up. Registered a complaint in redBus, and got a reply mail stating, "We have registered your concern ******* - ref:_**D***KZyA._****I*S*p*H:...
Feb 03, 2019 by Naveen Vairamoorthy
RedBus India - Tempo travellor never came Open
Had booked tempo travellor on **th November using redbus for **th December. Paid advance of ****. For booking confirmation. Based on that booked accommodation during that time paying accommodation advance. Tempo traveller had to arrive * AM. N...
Jan 02, 2019 by Vaibhav kaul
RedBus India - Bus ticket was cancel last minute Closed
I have booked the ticket through ,but last minute they canceled the bus with out any intimation,this incident was happened second time for me.They didn't refund the money....
Dec 30, 2018 by sakthidasan
RedBus India - Refund from redbus Open
I want to board bus from allahabad and ticket was booked by redbus and after reaching information by enquiry person was that bus is cancelled and there is no A c bus to go lucknow and i have to travel from general bus and even redbus is not hel...
Nov 14, 2018 by neeraj tiwari
RedBus India - Refund not processed Open
I have booked ticket for business trip. Suddenly the plan is postponed so I request them to cancel the ticket on the same day. The said I won't do refund and cancellation and all. The req time is over. Also the customer service guy was behave r...
Oct 14, 2018 by Ganeshkumar G
RedBus India - Money refund and inconvenience Open
I had booked three sleeper seats in paulo from mapusa to karad at ** am in the morning and ** minutes prior to the arrival time they cancelled the bus and notified us by call. We had to miss our important conference and spend one more day her...
Aug 01, 2018 by Navsimran singh
RedBus India - Not Able to Get Refund Open
On ** May **** I had book online ticket for * person from Delhi to Patiala. Bus Boarding timing was *:** AM when I have reached at bus stand then go to know bus was cancelled by bus operator. As I have to go urgently I have booked another bus ...
Jul 05, 2018 by Sahil Gupta
RedBus India - Refund - Bus cancelled by bus operator without intimation Closed
I have booked ticket through redbus from chennai to Madurai on **/**/****. bus cancelled by operator without prior intimation. then contacted bus operator for boarding, then they behave like very bad. contacted redbus support on **/**/**** itse...
Jan 30, 2018 by Poongundran.Rajendran
RedBus India - Refund not being processed Open
I booked a ticket for which payment was made twice. The first one failed. The bank (standard chartered bank) through which the payment was made, has confirmed that the payment was successful. (Mails attached) The merchant is not refunding the m...
Jan 10, 2018 by Rahul Sarna
RedBus India - Refund has not been done Closed
i have booked my ticket from alamaru (kakinada) to hyderabad on **-**-****. the ticket has been cancelled but refund has not been done till now booking id was *****************...
Dec 21, 2017 by priya
RedBus India - 10 min m checkout krwaya prrr refund b Ni dia Closed
Mene redBus se hotel book Kiya , *hour to to checkin nii krwaya , jb checkin Dia to room *bed book lie the Orr *bed hi die Mene complain kri redBus m usne bola checkout kr lo refund aa jaega , checkout krne k bad refund Ni Dia gya...
Sep 28, 2017 by Nitesh gehlot
RedBus India - E-ticket not issued but amount debited on booking bus ticket Closed
I booked a bus ticket through redBus to travel from Chennai to Tirunelveli in "Mango bus" travels on Jan **, **** by **:**PM. I got a below confirmation from redBus through SMS. " Your Chennai to Tirunelveli ticket (TK*F********) is confirmed...
Jan 30, 2017 by Rani S
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