RedBus India
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Complaints
RedBus India - Attempt to assault and abuse Closed
Attempt to assault and verbal abuse by bus driver for his own mistake. No refund given by Redbus team for extra money spent on alternative ticket due to misbehaviour of bus driver. No action taken against pailo travels goonda driver mr.rafiq ch...
Jan 10, 2024 by Chaitanya
RedBus India - Providing wrong information on app Closed
I booked an Ac bus from red bus india on ** December **** at *pm from Etawah to delhi seat no. ** and ** . The map directions given on app took me to some other place than actual boarding point and i missed my bus . I want my full refund . Due ...
Dec 13, 2023 by Pawan pandey
RedBus India - Bus service provider Closed
I booked a sleeper ticket from indore to prayagraj. But the bus service provider change the bus bording point it's Bhopal and shifted the passanger to Bhopal and than he provided the bus which is not fit for complete the journey and the bus is ...
Nov 12, 2023 by Ranjit
RedBus India - Charging exorbitant amount and providing a terrible or no service Open
I paid **** INR for a trip from Bangalore to Kochi on **nd by Jabbar Travels through redbus. They not only charged such an exceedingly high amount (which was not high on other sites when I checked later) and then the bus was delayed by *.* hou...
Dec 22, 2022 by Abel Augustine
I had travelled from Hyderabad to Bangalore on November **, ****, with Morning Star Travels, which was my worst experience because the bus got broken down a couple of times. I have paid *,*** bucks for an AC sleeper, and they haven't provided a...
Dec 01, 2022 by Meganadh sai Jasti
RedBus India - They sell my booking seat Closed
Dear sir/Madam As I have booked my ticket from patna to Bettiah and they sell my seat in black as i was late only * min. So it was my humble request you to please punish them....
Jan 13, 2022 by Himanshu kumar
RedBus India - Bus was cancelled without information Closed
I was booked ticket in redbus from Coimbatore To Hosur and Bus details not received before *:**pm and my boarding point *:**pm again I was called bus operator and he told me that bus was cancelled you will get soon like that but still not rec...
Jan 11, 2022 by Kirandarshan
Mari bus * baja ki thi Delhi sa but ya log *baja delhi sa bus nikli tab tak ya log bus ma local passanger bar rhi tha.fir bus zero point,agra, lucknow, rok kar passanger bar rhi tha aur rest stop par xxmin roka. Bus ka upar kise non passanger k...
Oct 11, 2021 by Anmol Singh
RedBus India - Redbus ticket cancellation resheduling Open
I had booked a ticket to travel from pune to belgaum. It showed in the app that u can reschedule the ticket. But im unable to reschedule nor cancel the ticket. This is cheating. Allow customer to reschedule the ticket if cannot be cancelled. Th...
Feb 13, 2021 by Avinash Kulkarni
RedBus India - Full refund including flight ticket Closed
On date **/**/**** morning *.** my flight from Jaipur to Bangalore so I checked bus from redbus india (Raipur, Rajasthan to Jaipur Rajasthan) they give me option Ashok travels , Bus time is **.** from raipur and Jaipur arrive time is *.** so I ...
Aug 16, 2020 by Ravindra Singh
RedBus India - Bus Services Closed
First they changed my boarding point and then they took ** rs for the luggage insurance. Then the bus hault was not on the good restaurant their charges were so high and food was not good in taste as well. But the main thing happens when i was ...
Mar 12, 2020 by Hitesh Kumar
RedBus India - Online Misinformation about the type of bus provided Open
A bus was booked online from new delhi to bareilly on the eve of *th march , the departure of bus was of **.** pm and the name of the travel comapany was shri Ram Travels. The price charged was of that of an AC volvo and the picture showing wh...
Mar 11, 2020 by Deepti thacker
RedBus India - Negligent Driver and Conductor Open
I Booked a ticket from Pune to Khamgaon from Redbud through Amazon channel, My Ticket id is = **XHC***, and PNR is =*********-*******. I got bus at boarding *.** at Boarding point. As a usual there was dinner hault at **.** am after some distan...
Mar 08, 2020 by Deepak S Gurchal
RedBus India - Reschedule was not honored Closed
I booked a ticket with below details and had requested for rescheduling the same on same day as the booked date. It was mentioned in the ticket that I can do that. However on request, it was not honored and was suggested to cancel with charges ...
Mar 01, 2020 by Ravikanth
RedBus India - Did not get refund from redBus Closed
On **st Feb I had booked bus ( Sam Tourist ) to travel to Ooty from Bangalore Ticket no : TP*Q******** for your reference, **:** PM was my pick up and boarding point was Electronic City Toll gate, I reached boarding point at **:** PM and at **:...
Feb 26, 2020 by Arajun Kumar Rouniar
RedBus India - Bus cancelled at the last minute Closed
I booked a ticket to Banglore from thrissur through redbus. The service operator was Aeon Connect. * hrs before the journey, when I was on my way to the boarding point, I got a mesaage saying the bus has been cancelled. Its true that I got ...
Feb 15, 2020 by Visakh Sudhakaran
RedBus India - Refund not provided Closed
I was booking a ticket from Pune to amravati, Maharashtra. Money was deducted from my account using upi but no ticket issued to me. It's been more than * days but money is still not refunded. And the bank says that they can't do anything in thi...
Nov 14, 2019 by Ayesha s
RedBus India - Refund is not provided Open
Sir i had booked ticket from Ranchi to Patna on **st October from redbus.. on the day of boarding the the bus operator (pammi travel) messaged me that your journey is cancelled due to vehicle breakdown. I went to help option on redbus app but t...
Nov 02, 2019 by AYUSH RAJ
RedBus India - Bus service not provided Open
Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Oct(Manali to Delhi) for Volvo AC HIMSUTA SCANIA *+* for * persons for which I was charged Rs*****/- On the date of journey when I rea...
Oct 14, 2019 by Shanti Swarup Biswal
RedBus India - Ticket not confirmed Closed
I booked Mangalore to Belagavi on ** December ****. The payment complete but ticket not confirmed. Still not solved from ****. TRANSFER- UPI/DR/************/redbus @a/UTIB/redbus@axi. This is transferred amount details....
Sep 02, 2019 by Krishna Marathi
RedBus India - Bus has cancelled without any information Open
I have booked bus on **th June from Chennai to Erode and the ticket number is TN*H******** and PNR is F*********. The bus suppose to reach pallavaram by **.**pm but its didnt come even *pm and we have no information about the delay or cancellat...
Jun 24, 2019 by Thangaraj
RedBus India - Refund not issued for Bus cancellation ticket Open
ticket booked on **th May and tried rescheduling the time. while the money got debited from the account the rescheduling did not happen despite of multiple time. called up the customer care explained the issue- later the sent out an email cance...
Jun 18, 2019 by Christopher Charles
RedBus India - Did get refound Open
I booked the ticket for journey from Allahabad to Delhi on * June ****, but travels agency owner called me and inform me that his bus is broke down, so bus is not able to visit to Delhi and told me also that, your money will be refund with i...
Jun 10, 2019 by KULDEEP SHARMA
RedBus India - Bad service and hospitality Open
I have booked ticket from redBus app for sector Mumbai to Majalgaon. I have boarded at Santacruz (E) after boarding in travels. I come to know that AC is not working and poor condition of travels. All passengers are arguing with the driver and ...
Jun 05, 2019 by Yogesh Dagdiya
RedBus India - Ticket not booked but amount deducted Open
I have booked the ticket from Bangalore to T.Kallupatti (Near Madurai) on ** March **** and payment made successfully through Google pay option available in the Redbus. Amount deducted but ticket not booked. When I inquired with Redbus no respo...
Apr 26, 2019 by Subramniyan S
RedBus India - Bus left me Open
My bus to Nagpur was at *:** but due to traffic, I was late by just ** min. The bus didn't wait for me and left. I want my money back....
Apr 18, 2019 by Arihant patil
RedBus India - Refusing to refund money Open
RequestID ******* & PNR *********-******* Shri Krishna Travels Allahabad to Delhi. The bus didn't show up at the stop, the operator told me to catch a different bus from bypass **km away then switched off the phone. I was standing at the highwa...
Mar 09, 2019 by Saif Uddin
RedBus India - My booked seats were cancelled without my knowledge Open
I had a bad experience with Redbus (especially customer care support is very worst not even responded properly. I informed to more than * representatives and got a response like "will revert back quickly" then nothing happened). Kindly request ...
Mar 04, 2019 by Shunmuga Sundaram P
RedBus India - Booked Bus didn't turn up - RedBus not responding to Complaint Closed
Had booked a bus through RedBus India on **th January ****, from Salem to Chennai. The bus didn't turn up. Registered a complaint in redBus, and got a reply mail stating, "We have registered your concern ******* - ref:_**D***KZyA._****I*S*p*H:...
Feb 03, 2019 by Naveen Vairamoorthy
RedBus India - Tempo travellor never came Open
Had booked tempo travellor on **th November using redbus for **th December. Paid advance of ****. For booking confirmation. Based on that booked accommodation during that time paying accommodation advance. Tempo traveller had to arrive * AM. N...
Jan 02, 2019 by Vaibhav kaul
RedBus India - Bus ticket was cancel last minute Closed
I have booked the ticket through ,but last minute they canceled the bus with out any intimation,this incident was happened second time for me.They didn't refund the money....
Dec 30, 2018 by sakthidasan
RedBus India - Refund from redbus Open
I want to board bus from allahabad and ticket was booked by redbus and after reaching information by enquiry person was that bus is cancelled and there is no A c bus to go lucknow and i have to travel from general bus and even redbus is not hel...
Nov 14, 2018 by neeraj tiwari
RedBus India - Refund not processed Open
I have booked ticket for business trip. Suddenly the plan is postponed so I request them to cancel the ticket on the same day. The said I won't do refund and cancellation and all. The req time is over. Also the customer service guy was behave r...
Oct 14, 2018 by Ganeshkumar G
RedBus India - Money refund and inconvenience Open
I had booked three sleeper seats in paulo from mapusa to karad at ** am in the morning and ** minutes prior to the arrival time they cancelled the bus and notified us by call. We had to miss our important conference and spend one more day her...
Aug 01, 2018 by Navsimran singh
RedBus India - Not Able to Get Refund Open
On ** May **** I had book online ticket for * person from Delhi to Patiala. Bus Boarding timing was *:** AM when I have reached at bus stand then go to know bus was cancelled by bus operator. As I have to go urgently I have booked another bus ...
Jul 05, 2018 by Sahil Gupta
RedBus India - Refund - Bus cancelled by bus operator without intimation Closed
I have booked ticket through redbus from chennai to Madurai on **/**/****. bus cancelled by operator without prior intimation. then contacted bus operator for boarding, then they behave like very bad. contacted redbus support on **/**/**** itse...
Jan 30, 2018 by Poongundran.Rajendran
RedBus India - Refund not being processed Open
I booked a ticket for which payment was made twice. The first one failed. The bank (standard chartered bank) through which the payment was made, has confirmed that the payment was successful. (Mails attached) The merchant is not refunding the m...
Jan 10, 2018 by Rahul Sarna
RedBus India - Refund has not been done Closed
i have booked my ticket from alamaru (kakinada) to hyderabad on **-**-****. the ticket has been cancelled but refund has not been done till now booking id was *****************...
Dec 21, 2017 by priya
RedBus India - 10 min m checkout krwaya prrr refund b Ni dia Closed
Mene redBus se hotel book Kiya , *hour to to checkin nii krwaya , jb checkin Dia to room *bed book lie the Orr *bed hi die Mene complain kri redBus m usne bola checkout kr lo refund aa jaega , checkout krne k bad refund Ni Dia gya...
Sep 28, 2017 by Nitesh gehlot
RedBus India - E-ticket not issued but amount debited on booking bus ticket Closed
I booked a bus ticket through redBus to travel from Chennai to Tirunelveli in "Mango bus" travels on Jan **, **** by **:**PM. I got a below confirmation from redBus through SMS. " Your Chennai to Tirunelveli ticket (TK*F********) is confirmed...
Jan 30, 2017 by Rani S
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