File a Complaint against Redbus
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Redbus?
If you are not satisfied with Redbus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Redbus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Redbus
But before filing a complaint, you should
a. Contact the customer support of Redbus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Redbus - Bus pickup district cancelled without information Closed
I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...
Nov 06, 2019 by Kumari Vandana
Redbus - Bus cancellation at last moment and no alternatives arranged Open
I had booked tickets on redbus app for four members at ****rs. Bus service is from sea-bird tourist. I have got call from sea-bird saying bus got cancelled due to some physical damage and they can't arrange for alternatives on the day of my tra...
Nov 05, 2019 by Akash Osekar
Redbus - Online booking of bus closed still redbus sold those tickets to me Open
On **th october ****, I had to go from patna from Madhubani. So I booked * tickets for me and my family. Today, when I went to the boarding point,I came to know that online booking of that bus is closed from last year.So I called customer care ...
Oct 30, 2019 by Anjali Kumari Jha
Redbus - Didnt get refund Closed
i cancel my redbus ticket for an emergency... i hv * refund my ***.* rups...**.* rups for cnclation fees... when i cmplint they told me that this process will take **-**dys.. but its *month of cncelation... till now i didnt get my money...i wan...
Oct 24, 2019 by nobanita das
Redbus - Refund not credited Closed
I am Prakasan.R . I had booked a ticket from Hyderabad to Palakkad on **th June **** in redbus (Orange Tours and Travels). The ticket number is TN*M********. The bus got cancelled and the refund was initiated for an amount of ₹**** but the am...
Oct 21, 2019 by Prakasan R
Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open
I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...
Sep 01, 2019 by Balaji D
I have bioked a travels from Bangalore to Pune for wguch payment waa detected from my account but ticket was not issued. Later it showed failed transaction. Now after * days also i hav not received refund amount. ...
Aug 30, 2019 by Azra Tahseen
Redbus - Bus got cancelled Closed
Ticket no: TN*N******** I was at boarding point wherein till waiting for * hours bus had not arrived . Bus did not come there. I also called redbus at that time to get bus contact no. I contacted bus too telling about bus cancellation for no...
Aug 26, 2019 by Nikhil
Redbus - Misguide of bus number Closed
As v booked ticket for national travels through redbus, but v got message of bus number KA**AA**** which is supposed to go Hubli but the location was different since v asked driver and at office they said it's redbus mistake as they sent a wron...
Aug 12, 2019 by Anusha
Redbus - Auto reschedule of date of travel Closed
I had booked a bus from Hubli to Bangalore on **/*/** for **/*/**. But the trip was auto resheduled to **/*/**. When customer care was enquired they told they can't help as they cannot reschedule despite the problem being from their side. Had t...
Aug 10, 2019 by Joewin Monteiro
Redbus - Booking ticket of bus which does not exist Open
Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...
Jul 22, 2019 by Navin Ramchandani
Redbus - Refund not received from Redbus Open
My bus ticket was cancelled by the operator on **th June. Also, I got a cancellation invoice from them. So I waited for more than * working days and contacted Redbus. They told It's under process. I contacted them many times and after * weeks t...
Jul 20, 2019 by Lijo Varghese
Redbus - Bus operator/ Redbus not allowed me to cancel the ticket. Open
Hi, I booked a seat in Orange Travels from Hyd - Bengaluru and the cancellation policy is "Ticket won't be cancelled before * hours of journey time". Journey time is **th July **** *.** pm and tried to cancel the ticket from **th July **** * p...
Jul 16, 2019 by SUDHEER AYINALA
Redbus - GST number not issued Open
I booked the ticket from delhi to jaipur through Redbus on **jan-**, I requested to redbus provide the GST number of the ticket for claiming purpose, but the customer care person provide the bus agency number to collect directly, i contact with...
Jul 11, 2019 by Mayil Rajkumar
Redbus - Money got refund Closed
I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other...
Jul 05, 2019 by Ravi Kumar
Redbus - Refund not processed Open
My refund is not done from past * months...
Jun 19, 2019 by Rijoe Joseph R
Redbus - Refund of bus tickets not received Open
I had booked * tickets on * rd June **** from redbus app for journey from Pune to Dhule. At first attempt I used Paytm as a payment gateway but they asked my debit card Details..so money was deducted via debit card of Sbi but tickets were no...
Jun 12, 2019 by Pranita Shriram Deshpande
Redbus - Refund not received Open
My transaction failed but the money went conveniently into their "wallet." Now they wouldn't give me the money back saying I chose that. I wouldn't have chosen that if they had made it clear that it would forever be stuck in that. Fraudsters! ...
Apr 28, 2019 by Ducasse
Redbus - Driver did not stop the bus at boarding point Open
I have booked a ticket from Lingsugur to Bangalore on **th April. The bus did not stop at the boarding point. We waved our hands but the driver did not stop at the boarding point....
Apr 18, 2019 by ANURADHA
Redbus - Wasted my 3 hours at boarding point Open
I booked bus (universal travels) in Redbus app on **/**/**** at *:** am. My travel is from SRM University (Kattangulathur) to Sirkali Kai Katti bye-pass. The app showed me my boarding time is **:** am and I went to my boarding point at **:** am...
Apr 16, 2019 by Vijay.R
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Questions about Redbus
Ask questions about Redbus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Redbus?
What is Redbus office address?
What is Redbus customer care email?
Where to find Redbus discount coupons?
redbus provide discount coupons in its app only
there are may other promotional message send by redbus also include coupons
Who is the Owner / CEO of Redbus?
Prakash Sangam is the ceo of red bus
How To Do Complaint About The Bus Conductor When Bus Is Booked Through Red Bus
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