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Redbus (61/119)

119 Total Complaints
61 Total Resolved
51.26% Consumer Satisfaction

If you are searching for Redbus Review on internet then you have reached the right place. You can read the full Redbus Reviews here. Get answer to questions like if Redbus is real or fake? Redbus is legit or scam? if Redbus is safe? All Redbus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Redbus so that it help others to make wise decisions. The Consumer satisfaction score of Redbus is 51.26% because out of 119 consumer complaints, only 61 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Redbus - Money got refund Closed

I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other...

Jul 05, 2019 by Ravi Kumar

Redbus - Refund not processed Open

My refund is not done from past * months...

Jun 19, 2019 by Rijoe Joseph R

Redbus - Refund of bus tickets not received Open

I had booked * tickets on * rd June **** from redbus app for journey from Pune to Dhule. At first attempt I used Paytm as a payment gateway but they asked my debit card Details..so money was deducted via debit card of Sbi but tickets were no...

Jun 12, 2019 by Pranita Shriram Deshpande

Redbus - Refund not received Open

My transaction failed but the money went conveniently into their "wallet." Now they wouldn't give me the money back saying I chose that. I wouldn't have chosen that if they had made it clear that it would forever be stuck in that. Fraudsters! ...

Apr 28, 2019 by Ducasse

Redbus - Driver did not stop the bus at boarding point Open

I have booked a ticket from Lingsugur to Bangalore on **th April. The bus did not stop at the boarding point. We waved our hands but the driver did not stop at the boarding point....

Apr 18, 2019 by ANURADHA

Redbus - Wasted my 3 hours at boarding point Open

I booked bus (universal travels) in Redbus app on **/**/**** at *:** am. My travel is from SRM University (Kattangulathur) to Sirkali Kai Katti bye-pass. The app showed me my boarding time is **:** am and I went to my boarding point at **:** am...

Apr 16, 2019 by Vijay.R

Redbus - Refused to refund Open

As I was booked my travelling through Redbus last **st March ****. Unfortunately, my booking was cancelled but my money (Rs. *** ) was credited by Redbus. I called Redbus customer team and complaint about this incident but still, they are not s...

Apr 11, 2019 by ROSHAN KUMAR M

Redbus - Want refund of bus ticket Open

On *th April ****, I booked a bus ticket online for a female passenger to travel from Baramunda bus stand (Bhubaneswar) to Sunabeda (HAL township, Koraput) on **th April ****. But due to strike on **th April the bus did not come on that day. So...

Apr 10, 2019 by Rakesh Kumar Pradhan

Redbus - No reply from the customer care Closed

I referred my friend whose & he completed his journey by booking his ticket through redbus on **.**.****. Also i refereed my another friend & he also completed his journey by booking his ticket through redbus on **.**.**** But i did not got ...

Jan 16, 2019 by Sohail Sajed Shaikh

Redbus - Late arrival of bus Closed

we were traveling from kalburgi to bangalore on the **th of november. first of all, on the day of pickup, the bus was late to depart, we had no clue where the bus was and no contact numbers were valid/picking the call! we had booked through...

Nov 12, 2018 by Shruthi

Redbus - AC bus not provided Open

my parents who are almost ** yrs old were supposed to travel by the ac bus to their native place. but the operator refused to provide ac bus even after we showed them that we have booked the ticket through redbus for ac bus. this happened sec...

Nov 09, 2018 by AMRESH KUMAR TIWARI

Redbus - Redbus have not done the refund Open

I tried to book * tickets from Mumbai to Aurangabad .Both the times money was deducted and ticket was not provided to me.when I contacted my bank customer service they told that money is deposited in the account of Redbus.while redbus haven't g...

Nov 04, 2018 by Uday

Redbus - Booking issue Closed

I have booked one ticket from Kakinada to Hyderabad on ** th aug and app said this seat is not Available so I booked another seat in the thought of like they will refund. But after some time both tickets have confirmed..then I called to the ser...

Sep 10, 2018 by Aravindaswami Puligedda

Redbus - Unable to travel though the ticket is booked Open

I booked the ticket from madurai to chennai on september *nd but when i went to board the bus on the boarding date the operator insulted me stating i booked the ticket on the previous date (september *st) as per his record. He started talking r...

Sep 03, 2018 by Balaji

Redbus - Refund not processed Open

I cancelled my ticket from Bangalore to Tirupati on **th June , ****. They told me that the refund amount of ₹**** will be processed in *-* working days, but still the amount is nit credited to my bank account ...

Aug 24, 2018 by Nagireddy siva karthik

Redbus - Redbud, bus stop at 3pm,no help Open

My bus was shatabdi AC (*+*) form Alambhag bus station, departure time was **.** yesterday (** July). The bus stop working near * PM at night near Faizabad,there is no alternative help from driver. We(passenger) / I need to arrange our own...

Jul 18, 2018 by Prashant Singh

Redbus - Ticket refund missing Open

I've tried to book ticket via redbus, after multiple transaction failure, I got my tickets booked. But one of the transactions with rs ****.* hasn't been refunded yet. Even if a complaint has been raised to redbus, no action has been taken yet....

May 31, 2018 by Jeffy Mathew

Redbus - Bus cancellation By Tour operator Open

I did booked ticket with redbus from ahmedabad to anjar on **th March to travel by Volvo bus, i got call from bus operator Patel tours the Volvo bus has been canceled, then i called to redbus customer care number and ask them for refund CCE r...

Apr 11, 2018 by Nikhil Manigar Goswami

Redbus - Universal Travel - Redbus.in Closed

I have booked a universal bus transport for my previous day travel from Kumbakonam to Coimbatore with seat B* upper berth with cost me *** rupees. And the bus operator called me at time of * PM, means * hours before the bus departure my pickup...

Feb 21, 2018 by Sharma Roshan

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Prakash Sangam is the ceo of red bus

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