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Redbus (61/121)

121 Total Complaints
61 Total Resolved
50.41% Consumer Satisfaction

If you are searching for Redbus Review on internet then you have reached the right place. You can read the full Redbus Reviews here. Get answer to questions like if Redbus is real or fake? Redbus is legit or scam? if Redbus is safe? All Redbus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Redbus so that it help others to make wise decisions. The Consumer satisfaction score of Redbus is 50.41% because out of 121 consumer complaints, only 61 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Redbus?

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But before filing a complaint, you should

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c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Redbus - TICKET BOOKED BUT OPERATOR DENIED Closed

I have been booked a bus ticket through redbus on **/**/****, which journey date was **/**/**** at *:** AM, boarding point ISBT KASHMIRI GATE, DELHI. My journey was from DELHI to DEHRADUN but bus operator denied me to board the bus whose system...

Jan 02, 2020 by RAHUL KUMAR

Redbus - CAncellation of Bus Ticket at the last minute Closed

I booked ticket in RK Travels via Redbus portal for my sister and mother in law. We went to Ahmedabad for Vacation. I started before them and they were supposed to board the bus later. Trip number - TNDQ******** I got a call from RK tra...

Dec 30, 2019 by Narendra Sinha

Redbus - Cheating by providing wrong info while booking Closed

It is with great displeasure that I am writing about my recent travel from Nellore to Bangalore on **th December **** bus number AP** Y****. While booking the ticket it showed that it was an AC bus however when we boarded the bus it was non-AC....

Dec 29, 2019 by vishwas srigowtham

Redbus - Ticket not booked but money got deducted Closed

Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. The ticket costed INR ***. On payment, my money got deducted but I didn't get the booked ticket. I payed via Paytm....

Dec 19, 2019 by Joel Subash

Redbus - Not refunding money Closed

The money got debited from my account but earlier redbus was denying that they didn't got the money later they agreed and started the refund process but its been more than ** days i didn't got the money. They are not even taking call properly e...

Dec 11, 2019 by Pankaj kumar singh

Redbus - Refund not provided Closed

Bus got cancelled by bus operator and alternate has been provided by operator but that was earlier but I didn't accepted that and cancelled the ticket but redbus is not providing refund and just giving silly reasons everytime I call them that t...

Nov 30, 2019 by Raunak sachdeva

Redbus - Bus Cancellation at Redbus Open

I raised a complaint to redbus (req.ID : ********) regarding bus cancellation on **-oct-**** in KPN travels.I called nearly ** times for the same issue for past ** days but every time they are telling me to wait for ** hrs. Even though the KPN ...

Nov 15, 2019 by Sabari

Redbus - THREE COMPLAINTS AGAINST RED BUS Open

I have filed three complaints to RedBus during my tour of Udaipur-Jodhpur-Udaipur. First and Second of Udaipur to Jodhpur bus of Hans Travels (Boarding point Shrinath Nandu Travels) Ticket Nos. TNBT ******** and TNBT********. The bus was sup...

Nov 12, 2019 by Dr. Chandresh Kumar Chhatlani

Redbus - Bus pickup district cancelled without information Closed

I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...

Nov 06, 2019 by Kumari Vandana

Redbus - Bus cancellation at last moment and no alternatives arranged Open

I had booked tickets on redbus app for four members at ****rs. Bus service is from sea-bird tourist. I have got call from sea-bird saying bus got cancelled due to some physical damage and they can't arrange for alternatives on the day of my tra...

Nov 05, 2019 by Akash Osekar

Redbus - Online booking of bus closed still redbus sold those tickets to me Open

On **th october ****, I had to go from patna from Madhubani. So I booked * tickets for me and my family. Today, when I went to the boarding point,I came to know that online booking of that bus is closed from last year.So I called customer care ...

Oct 30, 2019 by Anjali Kumari Jha

Redbus - Didnt get refund Closed

i cancel my redbus ticket for an emergency... i hv * refund my ***.* rups...**.* rups for cnclation fees... when i cmplint they told me that this process will take **-**dys.. but its *month of cncelation... till now i didnt get my money...i wan...

Oct 24, 2019 by nobanita das

Redbus - Refund not credited Closed

I am Prakasan.R . I had booked a ticket from Hyderabad to Palakkad on **th June **** in redbus (Orange Tours and Travels). The ticket number is TN*M********. The bus got cancelled and the refund was initiated for an amount of ₹**** but the am...

Oct 21, 2019 by Prakasan R

Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open

I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...

Sep 01, 2019 by Balaji D

Redbus - Refund not done Open

I have bioked a travels from Bangalore to Pune for wguch payment waa detected from my account but ticket was not issued. Later it showed failed transaction. Now after * days also i hav not received refund amount. ...

Aug 30, 2019 by Azra Tahseen

Redbus - Bus got cancelled Closed

Ticket no: TN*N******** I was at boarding point wherein till waiting for * hours bus had not arrived . Bus did not come there. I also called redbus at that time to get bus contact no. I contacted bus too telling about bus cancellation for no...

Aug 26, 2019 by Nikhil

Redbus - Misguide of bus number Closed

As v booked ticket for national travels through redbus, but v got message of bus number KA**AA**** which is supposed to go Hubli but the location was different since v asked driver and at office they said it's redbus mistake as they sent a wron...

Aug 12, 2019 by Anusha

Redbus - Auto reschedule of date of travel Closed

I had booked a bus from Hubli to Bangalore on **/*/** for **/*/**. But the trip was auto resheduled to **/*/**. When customer care was enquired they told they can't help as they cannot reschedule despite the problem being from their side. Had t...

Aug 10, 2019 by Joewin Monteiro

Redbus - Booking ticket of bus which does not exist Open

Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...

Jul 22, 2019 by Navin Ramchandani

Redbus - Refund not received from Redbus Open

My bus ticket was cancelled by the operator on **th June. Also, I got a cancellation invoice from them. So I waited for more than * working days and contacted Redbus. They told It's under process. I contacted them many times and after * weeks t...

Jul 20, 2019 by Lijo Varghese

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Questions about Redbus

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Prakash Sangam is the ceo of red bus

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