File a Complaint against Redbus
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Redbus?
If you are not satisfied with Redbus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Redbus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Redbus
But before filing a complaint, you should
a. Contact the customer support of Redbus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Redbus - Wrong bus details provided Open
Hi Team, Yesterday I had booked ticket from redubs for Ahmadnagar to Malegaon(Nashik) for my sister and nephew. But when my sister started journey bus driver said her this Bus is not going to Malegaon(Nashik),But I got same bus number and deta...
Nov 12, 2021 by Manish Yashwantrao Gawali
i booked bus seat for * people from ahmdabad ( adalaj ) to delhi ( mori gate ) AC sleeper bus and pay the rs.****.** . i booked bus from redbus and on the application ravina travel says they provide reading light,waterbottle,sanitisers,staff wi...
Sep 24, 2021 by Hitesh hadiya
Redbus - Double fare charged Closed
I have booked tickets * days prior to journey for my in-laws from pune to yavatmal on **rd august. The fare charged is ****. On the journey date, the ticket amount showing as *** where as they charged me ****. When I contacted bus operator, he ...
Aug 25, 2021 by Pramod Vinay Hardas
Redbus - Refund Closed
I have booked ticket on redbus n i cancelled those bt still now i have not received my refund yet...
Aug 22, 2021 by Sajid sk
Redbus - Tickets cancel by bus operator Closed
I have booked Red Bus tickets ticket no's. TQ*K******** from Jaipur to sangria. ** July at *.** pm. Rewar Travels. the bus was cancel by bus operator. when i call from red bus they are not given me satisfactory answers. I had received a poor p...
Jul 24, 2021 by gajendra nadra
In this Covid-** condition recieved wrong seat instead OF my seat. I booked IN redbus NO solutions from redbuss team. ...
Jul 19, 2021 by Prashant Nilakhe
Redbus - Ticket booking but bus is not available at the time of boarding Open
I had ticket booked on *june **** from guntur to visakhapatnam.on sreekaleswari travels from redbus app.but the boarding time and place in mentioned above ticket is wrong.the bus operators contact numbers and timings are wrong. I called bus dri...
Jun 03, 2021 by Ponnekanti nirmala
Redbus - Refund Open
I'm booked a ticket from Hyderabad to yerragondapalem **/**/**** in Meghana travels through redbus that travels operator closed all bus services due to lockdown .that travels operator told to me the total amount will refund within * working day...
May 17, 2021 by Metla chinna brahmaiah
Redbus - Refund was not provided Open
I have booked my bus ticket from Coimbatore to Bangalore on **, Jan ****. The ticket has been cancelled but I did not receive my refund. I contacted the chat help from redbus in which the agent mentioned "We have processed a refund of INR ***.*...
Feb 08, 2021 by Akshaya
Redbus - Bus details are wrong and not giving refund Open
I booked a ticket in Zingbus through Redbus. My bus Boarding time was at **:**AM from the boarding point but no bus came at the boarding point. It has crossed **:**AM, no contact has been shared with me and No one is picking zingbus helping no....
Dec 25, 2020 by Rohit Sinha
Redbus - Refund bus ticket amount Open
Refund my bus ticket amount :- Refund is still not given to me by redbus of bus "irctc " roadways that was not went on date **-**-**** and departure time **:** pm from Jaipur to Jodhpur. My ticket number is TPC********* and PNR :- XJDHE******...
Dec 21, 2020 by Ranjeet kumar
Redbus - Bus break down and deserted stranded and no refund as yet Open
I unfortunately booked in redbus on ** nov **** hyd to goa kaleshwari travel from redbus the bus broke down stranded in middle of the road in some village in karnataka , was stuck there for more the * hrs . As operator gave no response i arrang...
Dec 02, 2020 by Harish Gadalay
Redbus - Regarding refund Open
Hello Sir/Mam, I have raised a complaint in the customer support number of redbus regarding the inconvenience i had faced in their bus service on **rd Sept ** but till date i.e. **th Nov i have not got the solution. I have called them * time...
Nov 13, 2020 by Manish Pandey
Redbus - Payment deducted and bus ticket not given Open
On dtd **-**-**** I book a bus ticket from redbus application from sikar to roorkee from pandit travels . My journey date is **-**-**** and ticket amount is *** rupees. Payment was successfully done from my hdfc upi payment mode but redbud tea...
Oct 20, 2020 by Mayank mishra
I booked ticket from AG bus Bus service by redBus app on * october **** . And that day in the evening I got message that bus is cancelled. But they didn't give my refund money till now. When I call him they cut my phone all the time. And today'...
Oct 18, 2020 by Raj Singh Yadav
Redbus - REFUND NOT RECEIVED Open
I MRS. AARTI SURUSHE I HAD BOOKED TICKET ON REDBUS ON **TH SEPTEMBER FROM MUMBAI TO PUSAD. MY TICKET NUMBER IS TPAP********.I CANCELLED MY TICKET ON **TH SEPTEMBER AT ** IN MORNING.MY REFUND AMOUNT IS RS.****-****=**** WHICH I HAVE NOT RECEIVED...
Oct 15, 2020 by AARTI SURUSHE
Redbus - Money refund Closed
On **** March ** I have booked ticket from Coimbatore to thiruchendur...the money was debited and I didn't receive any ticket. For that issue I called redbus customer care and I have shared my payment details and all..they said we will return y...
Jul 18, 2020 by Lingaprabhu
Redbus - Refund still pending Closed
Refund is still not given to me by redbus of bus "babu travels" that was cancelled by redbus on **st march, **** which was scheduled for-*:** am to *:** am from Elight Circle,Jhansi to transport nagar, Lucknow with ticket no-TP*K********...
Jul 08, 2020 by Shashwat Maurya
Redbus - Refund not initiated Open
I'm JR, last march **st booked a ticket from Bangalore to Sathyamangalam. but on that time bus doesn't come {I mean bus service stopped}.so that i want my debited amount Rs.*** only....
Jun 24, 2020 by Janakiraman K
Redbus - RedbusBus got CANCELLED REFUND NOT given back Closed
On **th January ****, I cancelled my two ticket which i booked on Rebus from Coimbatore to Tiruvannamalai. But , i still did not receive by refund amount (rs:****).I called them so many times.Kindly please help me to get the refund amount from ...
May 07, 2020 by Ramya
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Questions about Redbus
Ask questions about Redbus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Redbus?
What is Redbus office address?
What is Redbus customer care email?
Where to find Redbus discount coupons?
redbus provide discount coupons in its app only
there are may other promotional message send by redbus also include coupons
Who is the Owner / CEO of Redbus?
Prakash Sangam is the ceo of red bus
How To Do Complaint About The Bus Conductor When Bus Is Booked Through Red Bus
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