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Redbus (61/119)

119 Total Complaints
61 Total Resolved
51.26% Consumer Satisfaction

If you are searching for Redbus Review on internet then you have reached the right place. You can read the full Redbus Reviews here. Get answer to questions like if Redbus is real or fake? Redbus is legit or scam? if Redbus is safe? All Redbus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Redbus so that it help others to make wise decisions. The Consumer satisfaction score of Redbus is 51.26% because out of 119 consumer complaints, only 61 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Redbus?

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But before filing a complaint, you should

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Redbus - Ticket was not getting cancelled Closed

I tried to cancel my bus ticket from Porbandar to Vadodara * hours before. But it didnt allow me to cancel neither from travels nor from Redbus. PNR number-- *********...

Mar 17, 2020 by Mirali Bokhiriya

Redbus - REDBUS MADE ME BOOK A WRONG BUS IN KARNATAKA FOR MY JOURNEY FROM TAMIL NADU Open

I have booked a bus on REDBUS app for my journey from KATPADI ( Tamil Nadu ) to Hyderabad on **/MARCH/****. But on the day of the travel when I called the bus operator I came to know that the bus was actually from Katpady( Karnataka) to HYDERAB...

Mar 16, 2020 by Sahit

Redbus - Bus operator left me without picking me Closed

on ** Feb **** one incidence happens with my wife ,we reach on bus stop at **:**pm,**:** was boarding time at my stop.but red bus tracker shows the delay of ** mins.i tried to check with bus operator number but no one pick up my call. I was not...

Mar 15, 2020 by Sandeep Bharama Moghe

Redbus - Passenger Health Emergency ticket cancellation Refund Closed

This is in receipt of my upcoming travel booked through red bus Gurugram to Rishikesh Scheduled at *:** PM , **-Mar-****. There is a passenger with name of JYOTI (My Sister)in my upcoming travel booking is diagnosis with major health iss...

Mar 14, 2020 by Aarti

Redbus - Bus ticket Closed

i have tried to book ticket from redbus. Transaction has shown failed but money got deducted and booking details sent to mail. meanwhile i have booked another ticket by now i have * tickets for same route and same person. Initially they have sh...

Mar 10, 2020 by sreenath reddy

Redbus - Amount not refunded Open

Amount not refunded!more than * days!!No proper response from their end...

Mar 09, 2020 by Aravind

Redbus - Refund not given Closed

I have was booking a ticket on **th feb **** the amount got deducted from the bank via icici bank but ticket not provided. Its been more than * days no updates, and now no executive is picking up the call of redbus....

Mar 08, 2020 by Sonal Singh

Redbus - The driver of the bus did not know the boarding point Closed

The driver didn't even knew the landmark or exact location of the boarding point in Mathura . firstly he told me to be on the landmark which i suggested him and at last when the boarding time came very close, he changed the boarding location an...

Mar 08, 2020 by DIVYANSHU SINHA

Redbus - Ticket charges different for passengers on red bus Closed

I have booked a bus ticket on Brahma tour &travels for the journey date *th March.but while boarding the bus I got to know they have charged diffrent for different seats.looks like I am cheated by BT&T. Ticket detials redBus mTicket Rou...

Mar 07, 2020 by Anurag Tiwari

Redbus - Not cancelling my bus ticket as they show in google or in advertisement Closed

I booked my bus from suratgarh to ajmer for ** Mar ** on ** Mar **. On *nd march i wanted to cancel my ticket but i could not. Redbus refuses to cancel the ticket telling that contact operator to cancel the same. I contacted operator, he too...

Mar 06, 2020 by Raj Shekhar Singh

Redbus - Bus operator didn t show up and refund not provided Open

I booked a bus from Hyderabad to banglore but the bus operator didn’t show up and didn’t lift my call I complained the same to the redBus they made a investigation where the operator gives * statements and the executive agree to whatever he...

Feb 27, 2020 by Rajesh Sugur

Redbus - Charged Double Open

I booked a bus on Redbud called Indus travels. The total ticket price quoted then was **** including service charge. I checked the price today the ticket is being sold for ***....I have been charged Double for single seat...

Feb 20, 2020 by Sandeep R Shetty

Redbus - Ticket not confirmed but amount deducted Closed

I booked a bus ticket through redbus to travel from Osmanabad to Aurangabad in MSRTC bus on Jan ** ****. I paid through Phonepe and the amount was deducted from my bank account yet my ticket not get confirmed. I contacted to phonepe they said ...

Jan 29, 2020 by Prayojita Namdas

Redbus - Drop location changed Closed

We booked a bus from Chennai to Kodaikanal. We had to board the bus from Koyambedu bus stand in chennai. The departure time was *:**. However, the bus did not start before *:**. After we boarded the bus, we were informed that they will drop us ...

Jan 28, 2020 by Buddhadev Mohanty

Redbus - Redbus service dropped me in wrong location Open

I booked a bus travel in redbus from Thanjavur to pondicherry on **th January ****, My drop location is Pondicherry, But the bus driver didnt drop me in the exact location and was driving ** kms more from my location. once I asked the driver, H...

Jan 26, 2020 by Meiyazhagan A

Redbus - Boarding Time Open

We booked ticket from Trichy to Tiruchendur in UNIVERSAL travels through redbus(Ticket no: TP*N********) and PNR is (UNI*******). The Boarding time was mentioned as **.** pm and Departure time as **.** pm. But inside Boarding point something wa...

Jan 20, 2020 by Arun Krishnan

Redbus - Ticket not booked and money not refunded Closed

I booked a ticket on **th January **** for a bus leaving on **th January from Jamnagar to Pune. The payment was done using Paytm UPI. The money was deducted from my bank account. However, there was a technical difficultly on Redbus applicati...

Jan 16, 2020 by Jaydeep Trivedi

Redbus - Providing wrong information Closed

I booked a ticket from indore to pune by checking which bus having dropping point katraj so after that i booked hansbus . But at end they dropped me somewhere else in a city. Saying " waha bus nahi jati" At *.** am morning i am new to pune a...

Jan 08, 2020 by Abhiyan dubey

Redbus - TICKET BOOKED BUT OPERATOR DENIED Closed

I have been booked a bus ticket through redbus on **/**/****, which journey date was **/**/**** at *:** AM, boarding point ISBT KASHMIRI GATE, DELHI. My journey was from DELHI to DEHRADUN but bus operator denied me to board the bus whose system...

Jan 02, 2020 by RAHUL KUMAR

Redbus - CAncellation of Bus Ticket at the last minute Closed

I booked ticket in RK Travels via Redbus portal for my sister and mother in law. We went to Ahmedabad for Vacation. I started before them and they were supposed to board the bus later. Trip number - TNDQ******** I got a call from RK tra...

Dec 30, 2019 by Narendra Sinha

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Questions about Redbus

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redbus provide discount coupons in its app only

there are may other promotional message send by redbus also include coupons

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Prakash Sangam is the ceo of red bus

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