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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against REDBUS AMAZON?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from REDBUS AMAZON
But before filing a complaint, you should
a. Contact the customer support of REDBUS AMAZON first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
REDBUS AMAZON - Didnt get refund Open
I booked my bus on Sunday *the march **** but it don't get canceled, I was trying it from long time but it didnt get canceled, I tried it before *pm on that day so at least I will get my **% amount back but didn't get any posssitive reply from ...
Mar 18, 2023 by vijay khanapure
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