File a Complaint against Red Bus
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Red Bus?
If you are not satisfied with Red Bus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Red Bus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Red Bus
But before filing a complaint, you should
a. Contact the customer support of Red Bus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Red Bus - Met with bus accident Open
This is regarding the Morning star travels AP -**-TM-**** from Bangalore to Machilipatnam. The experience was very bad. The bus met with an accident. It hit a current pole and fell reverse, so I took another bus at midnight. This is not fair, ...
Mar 14, 2019 by Maddala Sai kanakam Bhargav
Red Bus - Not refunding my money Open
I booked two tickets on Redbus. On the last step, money debited from my account but tickets were no booked. Then I report it to the Redbus but they are saying that they have not received any money....
Feb 20, 2019 by Hitesh Katakam
Red Bus - Bus is delayed by 5 hours Open
Hi Team, I booked ticket in redbus for Mumbai - Shirdi on *th Feb and redbus promised the arrival time as *:**PM but bus got delayed by * hours due to delayed start time at origin. They have not intimated/ sent any messages to me. I would li...
Feb 12, 2019 by Saitej Kurapati
Red Bus - Worst Travel Experience With Red Bus & Shama Sardar HPM travels Open
redbus is my only travel partner. I book tickets in redbus because they will have good list of buses. In the same mind set booked * tickets for volvo sleeper - shama sardar travels ( chennai to Coimbatore ) redBus mTicket Route: Chennai to Coi...
Feb 11, 2019 by Mohanraj M
Red Bus - Bus hire inconvenience Closed
would like to bring to your notice regarding our recent bus hire. On day * We were supposed to shop at delhi and leave to rishikesh, but the driver Mr. Sonu was not following traffic rules and got caught by the police and his license got s...
Feb 11, 2019 by Anvitha Reddy
Team, I made a reservation with a red bus in Dec **** for travel in Feb ****. It was a tempo traveller - please see attached details. My apathy is as below - *. I was promised a new bus when I had made the reservation. The bus I received ha...
Feb 06, 2019 by Ashish Ashok Baid
Red Bus - Ticket not booked but money deducted Open
I booked a bus ticket from Gurgaon to Kanpur for ** January ****. I paid RS **** for the same using my upi but after transaction redbus showed that transaction failed and the ticket was not booked. I called their customer care * to * times, wr...
Feb 05, 2019 by Shiv Pratap
Red Bus - Refund denied Closed
On **/**/**** I booked * bus tickets from Panvel to Aurangabad on RedBus mobile app. The amount of Rs.****/- was paid by me from my Amazon wallet. The transaction was successful, the amount was credited in RedBus account but the tickets were no...
Feb 04, 2019 by Pradeep Kumar Gupta
Red Bus - Bus booked from bus does not drooped me at destination stop Open
I have booked a ticket from malkapur to pune from red bus app. I have selected droping point at sangavi in pune and the bus driver droped me * km away(Sangavi Phata) from my actual drop and said , the droping point is not in our list but i h...
Jan 31, 2019 by Santosh Vilasrao Chavan
Red Bus - Booking not confirmed but amt got deducted from account Open
Hi, It was happened with red bus booking not confirmed but the amount got deducted from my account, actually I paid amt through phone pay it was successful transaction and I called to bank and got information like it's got debited by my accoun...
Dec 28, 2018 by SOUMYA SURESHAPPA TOTAD
I tried to book the bus ticket from guntur to Hyderabad using red bus app, money rs/-*** debited and paid through Google pay and tickets not confirmed, and nor my refund done.when asked in bank the transaction is done in name of red bus, redbu...
Dec 28, 2018 by Shaik Akhil
Red Bus - Refund Open
booked ticket with red bus, mumbai to goa, payment done ticket not done. I initiated a refund immediately as I had urgent booking requirement. ticket was booked in the *nd try. *st attempt was a technical issue at red bus end, not a fault of mi...
Dec 27, 2018 by Priyadarshini Mandal
Red Bus - Bus Cancelled Closed
I booked two tickets for **st Dec **** **:** AC sleeper for Amar Travels on **th Dec ****. On the afternoon of **st Dec, I got a call from bus operator that the bus has been cancelled. They did not provide me with any of the reasons and told me...
Dec 21, 2018 by Sourabh Yadav
Red Bus - Refund on the ticket Open
I booked a ticket on **.**.** through redbus application in phone pe. travel was from Bidar to Mumbai on **th Nov'** & bus departure timing from bidar was * p.m. through Citizen travels. On **th Nov'** I got a message stating that the bus has b...
Dec 20, 2018 by Vijay Kumar Sikenpur
Red Bus - Bus was changed and given a very poor quality bus at the same price Open
Hi Team, I booked a bus from Ahmadabad to Udaipur for *th November. My boarding point was Ramoll toll plaza. Before I boarded the cab for Ramoll Toll Plaza, I called the operator and I was told that the bus is a bit late. I was waiting at ...
Nov 20, 2018 by Rahul Jha
Red Bus - Amount got deducted but booking has not done in redbus Closed
I was trying to book the ticket on redbus.Amount has got deducted but I have not got any confirmation or ticket.I spent Rs ****/- whereas I have not received my ticket or any confirmation....
Nov 19, 2018 by Sanjib Chowdhury
Red Bus - Refund not received Open
Amount wast deducted and didn’t received any tickets. It’s been a month and the customer care is not helping. Every time i call they say wait for ** hours it will be initiated....
Nov 16, 2018 by Sadhika thakur
Red Bus - Refund not received and customer care is not responding at all Open
I tried booking through redbus twice on *rd November **** but both of the times amount was deducted and ticket was not issued. First time amount was deducted from my amazon pay balance and second time from my account. I got refund from my secon...
Nov 15, 2018 by Ameet Ashok Yeole
Red Bus - Amount not refunded Closed
I recharge mobile in red bus for rs *** in two times.Amount can be taken in bank account but mobile number cannot be recharged.Red bus cannot be refunded that amount.Order ID: *******...
Nov 12, 2018 by R.Ajay balaji
Red Bus - Bus operator cancelled the bus without informing Closed
We waited for almost * hrs for bus to arrive but it didn't. Moreover, bus operator didnt call or pick our calls. We had to take local bus as we can't wait forever and had business meeting next morning. Today, we tried contacting redBus via reg...
Nov 12, 2018 by Abhishek joshi
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Questions about Red Bus
Ask questions about Red Bus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Red Bus?
Ph: +919945600000
What is Red Bus office address?
ibibo Group Pvt. Ltd
Indiqube Leela Galleria,
5th Floor, #No 23, Old Airport Road,
HAL 2nd Stage, Kodihalli Village,
Varthur Hobli, Ward No: 74,
Bengaluru, Karnataka - 560008.
Ibibo Group Pvt Ltd.
3rd Floor, Tower B1,
Golden Enclave, HAL Old Airport Road,
Murgesh Pallya, Bengaluru,
Karnataka - 560017.
What is Red Bus customer care email?
Grievance Officer Details:
Mr. Sathish Krishnan
Email ID: grievanceofficer@redbus.in
Where to find Red Bus discount coupons?
Who is the Owner / CEO of Red Bus?
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