File a Complaint against Red Bus
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How to resolve Red Bus complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Red Bus?
If you are not satisfied with Red Bus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Red Bus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Red Bus
But before filing a complaint, you should
a. Contact the customer support of Red Bus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Red Bus
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Case Details
Personal Info
Resolution
Red Bus - Traansaport Related Issue Open
I booked a ticket for **th July from Mahalaxmi travels via redbus for * pm as I had to reach in someone’s funeral by **th night. I reached the boarding point ** mins prior to the boarding time and was told by the driver to wait there and the...
Jul 21, 2020 by Monika Srivastava
Red Bus - Refund for bus ticket cancellation not received Open
Hi I had booked * tickets through red bus in Mar '** for my travel to be scheduled on *st May , however due to government directives my booking got cancelled when the lock down got extended until may'**, when I called red bus customer care they...
May 16, 2020 by Rajendra V Shetty
Red Bus - Bus got cancelled Refund has not been given to us Closed
I booked the bus ticket by the name of Aman Choudhary of Rs *** with ** discount included of Jakhar Travels from Red Bus app on March *, **** from Jaipur to Sanchore having departure date of March *, ****. But when I reached at the pick up poin...
Mar 19, 2020 by Aneesh Bagria
Red Bus - Bus got cancelled Refund has not been given to us Closed
I booked the bus ticket of Rs *** with ** discount included of Jakhar Travels from Red Bus app on March *, **** from Jaipur to Sanchore having departure date of March *, ****. But when I reached at the pick up point of bus on March *, ****, I c...
Mar 19, 2020 by Aneesh Bagria
Red Bus - A poor experience in Pathetic condition bus Closed
I booked the bus through redbus from Agra to Udaipur. The bus is pathetic condition. You can find dust everywhere, no power sockets are working. Curtains and sheets are torn and in very poor condition. Bus is smelling badly. They call it Volvo ...
Mar 13, 2020 by Pushpendra
Red Bus - Bus Missed because of driver and conductor Open
As I booked a ticket on red bus of *nd March **** from Delhi to Bikaner .in the morning when bus was about *** km far away from bikaner .. I requested driver to stop bus for letting me to use restroom. Self and conductor both went to use restro...
Mar 10, 2020 by Harsh
Red Bus - Bus dropped 10 km far from schedule place in midnight Closed
I booked a bus for dhanbad from kol. Bus was of pammi travels. And as per redbus bookingg ticket schedule place of deopping was puja talkies dhanbad in midnight * AM. But bus driver dropped us in Govindpur in midnight. It bcame a life threat wi...
Mar 09, 2020 by Pankaj
Red Bus - CHARGED WITHOUT PROVIDING SERVICE Closed
This a a genuine cheating with me. Cheat ticket money from public against online payment. I have booked * nos. of Bus Tickets for my very sick Senior Citizen parent (**yrs., **yrs) and My family for Kolkata to Digha date **.**.****. Red Bus has...
Mar 08, 2020 by SOMNATH GANGULY
Red Bus - BUS CANCELED BY OPERATORSHREE SAROJ TRAVELS Open
Dear Sir, My name is dhiraj kumar rai with mobile no. **********. I had booked bus from Delhi to Allahabad on **th Dec **** and date of journey is **th march ****. On same day of travel i got call from bus operator (**********) that du...
Mar 07, 2020 by Dhiraj Kumar Rai
Red Bus - Bag lost Open
My baggage was lost during my travel to Delhi from Amritsar in the bus. ...
Mar 07, 2020 by Dushyant Singh
Red Bus - Lost my luggage bag Open
I have travelled from Chennai to Bangalore on Feb,** **** with ticket no.TP*X********. I lost one of my cotton bag from my luggage,having two new pair of shoes,one mosquito net and carriage bag and other things. The driver and other guy were ...
Mar 01, 2020 by Prasanth Pydi
Red Bus - REFUND Closed
On **/**/**** I tried to booking a bus on Red bus by using a phone pay UPI. The amount has been debited from my account an the amount successfully credited to the merchant account on by showing the status of payment at phone pay app. But still ...
Feb 21, 2020 by I Bharat Kumar
Red Bus - Customer care denied to reschedule or cancel the ticket Closed
I have requested red bus customer care to reschedule my ticket from **th feb **** to **th feb **** due to personal issues but they denied it stating it cannot be rescheduled or cancelled as it has already been rescheduled from **th to **th. Thi...
Feb 11, 2020 by Srija reddy
Red Bus - Service deficiency issue Open
Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Jan(Zadeshwar-Bharuch to Bhatiya) for Non AC for ** persons for which I was charged Rs ***/- . They have issued a ticket after bus dep...
Jan 29, 2020 by DAHYABHAI M PRAJAPATI
Red Bus - Payment done but bus ticket is not received Open
I had booked ticket through red bus from Nashik to Ahmedabad of falcon bus and the payment is also deducted from my account through Paytm UPI and the ticket was not comfired by red bus. The customer care representatives are not responding in pr...
Dec 26, 2019 by Yugandhar Sudhakar Choudhary
The departure time of the bus (Shapar - Ahmedabad) was **.** am on ** Dec. The name of the operator was Pavan travels. Pick up point was Maruti travels Shapar. When the bus did not come at the scheduled time i constantly tried calling the bus o...
Dec 12, 2019 by GAURAV RUPAREL
Red Bus - Bus cancelled Closed
I had booked a ticket on red bus app from sujangarh to udaipur **.**.** and paid online rs ****.** for this . I got a message from travel agent telling that bus was cancelled . I called the travel agent he confirmed the message and offer me an ...
Dec 11, 2019 by Ajay saini
Red Bus - Denied for Refund Open
I booked a bus(Yellow Pedal) through Red Bus from Delhi to Kanpur for **th October,**** **:** PM from Akshardham metro station for amount Rs.**** for two people.I was having only a ticket with bus details. I reached the boarding point at **:PM...
Nov 17, 2019 by Abhilasha Mishra
Red Bus - Refund not processed Open
During booking, due to some error with the red bus website, my booking didnt go through, however, my money got refunded from my credit card. Now its been more than ** days and yet they are to refund my amount. Nobody is responding from their en...
Nov 11, 2019 by Anirudh Pramil
Red Bus - REFUND NOT YET RECEIVED Open
I have booked ticket on red bus on ** nov **** through Amar travels but unfortunately bus got accident and the ticket got cancelled by Amar travels.. Still not yet received refund of **** rs... Customer service is not picking up the card.... Af...
Nov 04, 2019 by Anam Qazi
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Questions about Red Bus
Ask questions about Red Bus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Red Bus?
Ph: +919945600000
What is Red Bus office address?
ibibo Group Pvt. Ltd
Indiqube Leela Galleria,
5th Floor, #No 23, Old Airport Road,
HAL 2nd Stage, Kodihalli Village,
Varthur Hobli, Ward No: 74,
Bengaluru, Karnataka - 560008.
Ibibo Group Pvt Ltd.
3rd Floor, Tower B1,
Golden Enclave, HAL Old Airport Road,
Murgesh Pallya, Bengaluru,
Karnataka - 560017.
What is Red Bus customer care email?
Grievance Officer Details:
Mr. Sathish Krishnan
Email ID: grievanceofficer@redbus.in
Where to find Red Bus discount coupons?
Who is the Owner / CEO of Red Bus?
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