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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Red Bus and Amazon?
If you are not satisfied with Red Bus and Amazon, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Red Bus and Amazon
But before filing a complaint, you should
a. Contact the customer support of Red Bus and Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Red Bus and Amazon
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Case Details
Personal Info
Resolution
Red Bus and Amazon - Bus not provided as booked Open
I booked ** tickets of an AC bus on Amazon on August **, **** to travel to Roorkee from Jaipur on August **, ****. The bus was to be provided by Kalpana Travels Jaipur and booking partner was Red Bus. The scheduled time was *.** PM on August *...
Sep 06, 2022 by Anil Sharma
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