File a Complaint against Rapido auto
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Rapido auto
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Rapido auto?
If you are not satisfied with Rapido auto, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Rapido auto
But before filing a complaint, you should
a. Contact the customer support of Rapido auto first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Rapido auto - Driver demanded extra cash and rude behaviour Open
First even before arriving at pickup location he called me and stated that he will be charging me extra due to rain. When he arrived, he took me to some other place and there he stopped and went to a paan shop. I was saying to him that I'm gett...
Sep 17, 2023 by Sunidhi Thakur
Rapido auto - Fare rate higher than usual Closed
I have seen than rapido auto fare is extremely high than usual fare the minimum fare for * km is around ** to ** rupees but he app is showing ** rupees which is extremely high I hope u can resolve this issue ...
Aug 17, 2023 by Sujan ns
Rapido auto - Paid twice to the 2 rides Closed
Paid twice to two rides with * different online modes still my problem is not resolved...
Jul 22, 2023 by Bhavani
Rapido auto - Driver took extra cash Open
,,hi, i belong to jaipur, today **,**,****, i booked a rapido auto to drop my wife and children to her home. and the rapido auto driver (Sonu Singh Jaga-mobile **********) took *** rupees by showing fraud screenshot from my wife. my actual fare...
May 07, 2023 by mohit kumawat
Rapido auto - Double payment Open
I paid to Rapido through PhonePe and driver also took cash from me. So asked me to write a mail so that you could refund to me....
Apr 01, 2023 by Ashish
Rapido auto - Collection of extra money Closed
Exactly what happened that when I booked the ride he didn't said anything regarding our luggage which included * small bags in which there we clothes and one big bag which was easily adjusted in the auto and rest there was one hand bag carried ...
Mar 28, 2023 by Vansh Gupta
Rapido auto - Location Closed
In my phone showing it's in current location to drop off,but rapido auto not available it's ended by back ...
Mar 23, 2023 by Pushpa R
Rapido auto - Increase in the fair day by day Closed
The company is Rapido a service provider for transportation....
Mar 20, 2023 by Vaishnavi
Rapido auto - Harrasment Closed
I booked rapido for my ** yr old mother from narhe to pimple saudagar pune Rapido auto driver charged her extra and when she asked why then he shouted at her you don't know anything then why are you travelling h e was speaking very rude to my ...
Mar 17, 2023 by Deepak wagh
Rapido auto - Entered OTP and said will not online payment Closed
Captain visited the location and asked for OTP after entering OTP said that he will not accept the online payment he told to do cash only and said the the rapido don't pay the the online payme to us my mother was very upset as I wanted to go to...
Mar 02, 2023 by Sandeep Jaiswar
Rapido auto - Driver issue Closed
My driver was very rude and un professional Baseless argument he did with him Unnecessary taunting he was doing ...
Mar 02, 2023 by paridhi jain
Rapido auto - I have been charged extra amount Closed
I have been charged extra amount ...
Feb 24, 2023 by Vaishnavi tapadia
Payment already paid to Auto driver but again payment deducted from wallet and after ** days still they working on it I booked Rapido auto Ride Id: RD***************** on **-Jan-**** @ *:**pm from Hadapsar Pune to Chakan Pune After reached at...
Feb 23, 2023 by Prakash Kanerkar
Rapido auto - I have paid twice for the ride through cash and paytm Closed
I have paid twice for the ride through cash d paytm...
Feb 17, 2023 by Sandhyaharish
Rapido auto - Charged twice for the same ride Open
Today I booked auto from. Krishnarajapura to indiranagar around **.**am.. I done the payment of ***rs but again it shown as payment due since I thought it's not done ao I paid again but amoubt debited twice . Plz refund ...
Feb 03, 2023 by Harshitha R
Rapido auto - I paid fare 2 tikes Closed
yesterday night for ride i paid Rs.**/-through UPI at the time of booking but after reaching destination,auto driver asked me to pay Rs.**/- as he is telling my payment not updated in app.so i paid again Rs.**/- for fare.. reverse my fare at th...
Jan 08, 2023 by Pallavi
Rapido auto - Extra fare Closed
I mistakenly changed the drop location and the total amount was tripled. This is a huge amount to pay and I cannot afford it. The fare was *** and now it’s ****. What’s the solution for this? I need my money back ...
Dec 25, 2022 by Basanth P R
Rapido auto - Fare increase after ride complete Closed
I booked rapido auto and got in at the pickup location and got down at the drop location and payed ** rupees by using gpay UPI which was successful for the ride.But after the ride I noticed in my phone that the ride is still being continued th...
Dec 22, 2022 by Devaraj Harvest
Rapido auto - They changed my drop location Open
I have traveled to this location multiple times using the same app & the location is saved in my phone, this time I got dropped **km away from the place where I was supposed to get dropped. The driver agreed that it was a technical issue as the...
Dec 03, 2022 by Kavitha D
Rapido auto - COMPLAINT ON AUTO CAPTAIN Open
THE CAPTAIN ASKED ME TO PAY EXTRA MONEY, I REFUSED, HENCE HE WAS SCOLDED ME BADLY AND CAME TO ABUSE ME...
Nov 15, 2022 by NISHANTHI PRIYA D
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