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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Rajdhani besan - Adulteration Open
I bought a rajdhani besan from local shopkeeper i.e manak jain general store ( mehram nagar Delhi cantt) and found to be adulterated with false taste & smell. I went back to ask him but said that i am lying. I was told by other people that shop...
Sep 26, 2022 by Tarun
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