File a Complaint against PURE EV
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PURE EV
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PURE EV?
If you are not satisfied with PURE EV, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PURE EV and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PURE EV
But before filing a complaint, you should
a. Contact the customer support of PURE EV first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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PURE EV - Battery not working properly Closed
company is not changing battery as it in warranty period and showroom people ask for additional money again and again, the company is taken seriously....
Apr 25, 2023 by Yash Gupta
PURE EV - Battery replacement is still not done for last one month even though it is under warrenty Closed
Hi Team, My electric scooter is stopped working, when i called EV team in Bangalore, they said Battery is not working, it is almost one month we have given the battery, till now we have not received any replacement, what is the use of this ele...
Apr 14, 2023 by Harsha Kumar
PURE EV - My scooter RC Not provided Open
I Bought Entrance Neo Past * Month Before From Sellar Chennai E-Bike For Chennai In Tamil Nadu But I Till Not Received My RC Book From My Dealar Because My Dealar Closed That Showroom I Tried To Contact Customer Care But No Use I Can't Received...
Apr 01, 2023 by Ramesh R
PURE EV - Battery under warranty still part replacment is charged by the company Closed
I had a problem with the battery. It required a battery faraday part for resolution. It is covered under warranty still the dealer charged me for the part and said company will reimburse the amount. Comoany also confirmed that my battery is und...
Mar 23, 2023 by Atharv
PURE EV - Electric Vehicle battery Not repaired Replaced in warranty period even after 30 days Closed
The Vehicle Epluto*g started getting battery problem, I raised a ticket (D****-Jan **) in the company website on *nd Jan. I got a call after couple of days from the service representative and asked me to visit service center. hence I took it to...
Feb 01, 2023 by Anikethan
PURE EV - Vehicle breakdown third time Open
Hi, I purchased pure EV *G in December **** at Chennai e-bikes. It broke down for the first time in Nov ****. This e bikes showroom is now closed and We were asked to come to a remote place far away from the city. We were give a replacement ba...
Jan 31, 2023 by Abhishikta K
PURE EV - PURE EV Poor Service Motor Loss Closed
We have Purchased Pure EV Scooter on **-Feb -****, I have been very much frustrated with this company, i have done * services when i try doing *th service they have closed the company in Gundy and i found the replacement service center in medav...
Jan 24, 2023 by B.N Srinivasalu
PURE EV - Service Issues Closed
Sir Our talk on **/**/**** *)As per your request we contacted Toll Free Number to lodge our complaints, but the lady picked up the phone , and replied that she will consult CEO, but till date no reply (This is the practice of the lady to ...
Jan 08, 2023 by Mohammed Salim Nawaz
PURE EV - Pure EV scooter battery replacement Open
I purchased a Pure EV scooter (Epluto *g) just * months back. Now I am facing serous battery issue twice in nearly a month . After running for nearly ** kms the battery drains down to * from * points and suddenly stops. I had faced a lot of pr...
Sep 26, 2022 by Naveen Otty
PURE EV - Sudden breakdown Open
Im facing issue with entrance neo from first year itself, within one year I changed buttons, battery plug socket, mcb, I unable to deliver blood and platelets to my relative due to sudden breakdown, I will never forget. I will not recommend th...
Sep 03, 2022 by shreeramj Joshi
PURE EV - EV Closed
* i have purchased pure EV G* scooter it's have many problems but showroom owner r Rufus every issue he said "इतना तो चलता हे" or i take hard discussion about problems than he said "ये आपका वहम हे" ...
Aug 26, 2022 by Sachin pal
PURE EV - PURE EV TOOK VEHICLE ORDER BUT DIDNT DELIVER VEHICLE OR RETURNING MONEY Closed
PURE EV TOOK VEHICLE ORDER FROM US WORTH RS ** LAC AND DIDNT DELIVER FULL VEHICLE AND OVER AND ABOVE EXTORTED ** LAC MORE TO DELIVER OLD ORDER, BASICALLY PURE EV IS DOING DRAUD WITH DEALERS COLLETING MONEY FROM DEALER ON THE NAME OF ORDER AND ...
Jun 23, 2022 by RAJESH GIRI
PURE EV - TERRIBLE SERVICE FROM PURE EV Open
I have purchased Pluto * G from Pure EV from Chennai EBikes showroom in June ****. Since purchased, my battery had a charging problem once and battery charger had failed to charge twice. I have given the charger to Chennai Ebikes for servici...
Feb 02, 2022 by SELVARAJ NARASIMHAN
PURE EV - Pure EV battery Repair Closed
We bought Pure EV epluto. Battery has stopped working from * month. For repair Vijayawada distributor is saying ** days of time and also not providing any Spare Battery...
Jan 13, 2022 by Santosh
PURE EV - Battery issue still not solve Open
Two weeks before, I going to service center for my bike battery problem. They took my and time period of * days to resolve the problem. But, still date my bike not serviced. If ,I ask or call there is no response. So , please don't buy a produc...
Jun 30, 2021 by Aravind
PURE EV - Colour variation Open
I have bought Electrical vehicle in the month of February ****. I went for registration in the same month.Motor Vehicle inspector rejected saying wrong colour mentioned in the form **. Company people selling it as Matt grey but they are ment...
Apr 29, 2021 by Sai kumar c
PURE EV - PURE EV LITHUM BATTERY Closed
I have purchased a **v **AH battery only for the e rickshaw application in sep**. company never told me that these are substandard batteries and can't be used for rickshaw applications. they have lied about the product quality and never told t...
Feb 18, 2021 by Nitesh seth
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Questions about PURE EV
Ask questions about PURE EV and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PURE EV?
What is PURE EV office address?
PuR Energy Pvt. Ltd.
H. No 10-38/2, Survey no 424/AA3
Beside Arya College of Pharmacy
Near IIT Hyderabad, Kandi Village,
Sangareddy - 502285
What is PURE EV customer care email?
Where to find PURE EV discount coupons?
Who is the Owner / CEO of PURE EV?
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