File a Complaint against PUMA
Case Details
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Resolution
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How to resolve PUMA complaints online
If you want to complain about a problem that relates to PUMA, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PUMA?
If you are not satisfied with PUMA, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PUMA and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PUMA
But before filing a complaint, you should
a. Contact the customer support of PUMA first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PUMA
Find the contact details of PUMA to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against PUMA to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
PUMA - Do not get order summary Closed
I an qureshi has ordered NRGY unisex running shoes from puma app.amount has been debited from my gpay account but i do not get order summary and shipment tracking . I want my money refunded....
Oct 21, 2022 by An qureshi
PUMA - Payment done but order not confirm Closed
I paid all the amount of shooes but it’s not confirmed and I can’t show in my order ...
Oct 20, 2022 by Patel Ankita
PUMA - Refund not intitiated Closed
I have placed a return for my PUMA CAP ordered from the puma website. It's been now more than * weeks since I've placed a return request. No executive has come to pick my order. ...
Oct 19, 2022 by Juvi
PUMA - Refund not received Open
I ordered RCB Replica Jersey with customisation for which they charge extra *** , but they sent it without customisation and gave some weird excuse for it that some machine was not working. Firstly they thought it's okay to send it without cust...
Oct 18, 2022 by Rishabh Singh
PUMA - Refund not completed Closed
I purchased a bagpack from puma officia app. But after receiving it I initiated a return as the backpack was not of that quality which is to be expected from a brand like PUMA. The next day the product was picked and refund was initiated. After...
Oct 09, 2022 by Ganesh Talwekar
PUMA - ABOUT SHOES AND T SHIRT Open
I BOUGHT * PAIR SHOES AND * T SHIRT BOTH OF THREE PRODUCT ARE VERY BAD QUALITY PURCHASE IN SEP **** PLS HELP...
Aug 03, 2022 by RANJEET KUMAR PAL
PUMA - Worst quality flipflop Closed
the quality of the product is not maintained by the brand for that value, waste of money. I regret buying it...
Jul 26, 2022 by gopika raveendran
PUMA - Wrong delivery Closed
This product is wrong product please take action for this thank you...
Jul 09, 2022 by Karthikeyan
PUMA - Product not delivered Open
I ordered a shoe ** days before.Not yet delivered. There's no proper communication in terms of the status. Without knowing the reason I'm waiting for almost two weeks....
May 20, 2022 by Akash
PUMA - Wrong product delivered Closed
We have received a used t-shirt without Puma logo and the same we have returned. Puma tshirt was not in the box when we opened the parcel. Now they are not ready to issue the refund....
Apr 21, 2022 by Nitin
PUMA - Delay in Delivery of the product Closed
Personalized RCB jersey was ordered from PUMA on ** March ** and the same is still not delivered nor it has been shipped. The customer care doesnt respond properly. The only reason they give is high volumes, carrier issue etc. My friends who o...
Mar 28, 2022 by Steffi Nikita Martis
PUMA - Refund invalid Closed
I ordered sandals from puma and I returned them back. After ** days I got a message saying that the amount is refunded. But the amount never actually got credited to my account. When I contacted them, they gave me an ARN number. I don't know w...
Jan 03, 2022 by Naveen
PUMA - Used product that is not even of puma Open
I purchased shoes from puma website on **, got product on **rd. Product was not even of puma and was used. I already made video while opening the package. I shared with puma customer care. They agreed. But now blame game is going on between pum...
Jan 01, 2022 by Rahul Singh
PUMA - Puma Refund Open
I placed an order with puma on October ** and prepaid the amount. And then i cancelled on the same day. They told me they refunded successfully please check with your bank and gave me Some ARN. When i call my bank which is SBI, they tell me th...
Oct 23, 2021 by Aaditya Mudgal
PUMA - Item delivered but still not updated in app for return Closed
The item got delivered to me but still the app shows shipped.now I can't use the product, can't return the product.cant do anything.such a horrible service from ajio....
Sep 04, 2021 by Vishnu Nair
PUMA - Money deducted but flight ticket not booke Open
I have booked a flight ticket from make my trip and the money has been deducted and I didn't got the flight ticket booked...
Jul 02, 2021 by TSERING GOMBU
PUMA - Order cancelled randomly Closed
I order a pair of sneakers from amazon and planned to wear it on my birthday. The delivery was already delayed by one day, and I contacted the delivery boy twice to ensure the delivery, yet he did not pick up my call. The next day, the order wa...
Jun 10, 2021 by Mukund Chahar
PUMA - Myntra not returning my shoes Open
i ordered shoes from myntra and they were different from image then i file complain and they are not returning my product its a huge loss for me of **** please help me.. please...
Feb 09, 2021 by Aman Ullah
PUMA - Price tags missing Open
I ordered a shoes from myntra and today on ** dec it got delivered to me. I made a video while unboxing it and found that there were no price tags intact within. So i called customer care and told him that i want to return this as the shoe is a...
Dec 25, 2020 by Saqib bhat
I orders * puma pants for **** using buy *get * but now they are saying its cancelled .I want my product ....
Dec 24, 2020 by Kritartha Gogoi
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Questions about PUMA
Ask questions about PUMA and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PUMA?
What is PUMA office address?
Puma Sports India Private Limited
2Gethr Hub, 2nd Floor, Tower B,
Kariyammana Agrahara, Mantri Commercio,
Outer Ring Road, Bellandur,
Bangalore, Karnataka - 560103
What is PUMA customer care email?
Where to find PUMA discount coupons?
Who is the Owner / CEO of PUMA?
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