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PUMA
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How to resolve PUMA complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PUMA?
If you are not satisfied with PUMA, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PUMA and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PUMA
But before filing a complaint, you should
a. Contact the customer support of PUMA first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PUMA
Find the contact details of PUMA to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Legal Network
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PUMA - Puma delivered a dirty Nike product and refused to take return Open
I ordered a Puma Cap from the official app on **th June **** and got delivery on *th. Instead of a Puma cap, I found a dirty Nike Cap. I used Customer Support Chat in the app to complaint and they asked to return the product. Return was rejecte...
Jun 22, 2023 by Naveen T
PUMA - Not picking my refund product waiting since 1 week Closed
I order a track pant **/*/** with order no. ********* of puma company (size xxl) when I received it seems plus size so I requested for refund or replace my product but still today **/*/** nobody pick my product after my complaint nothing is hap...
May 30, 2023 by manjit bhambhu
PUMA - Package partial theft and quality Open
i order few items from puma on COD the delivery agent stole my money of COD and didn't reported delivered i have received wrong size and partial order with issue of quality afterwash i am not getting any reply from puma from * weeks i am tryin...
May 23, 2023 by Faizan khan
PUMA - Product not exchanged Closed
I took a foam sleeper from Puma store in camp on *th Aug ****. It was promised that the foam of the sleeper will not tear & within a year time it tore. when i visited the showroom, it was told to bring back the product, we will return it. I ret...
May 12, 2023 by Adil Khan
PUMA - Puma Money Deducted on paying through UPI but order not placed April Open
Hello, I had a horrible experience with Puma. On ** April ****, I tried to place an order for Puma Nitro * Deviate (Black Deep Aqua Lime Squeeze). After applying discount code (YNZGUF*B*E) the price came out to be ****.** I paid via U...
May 01, 2023 by Vaibhav Sharma
PUMA - Package delivered but defective no proper response Closed
hii i had ordered an puma shoes and mens sandals both are of * plus years old and shoes both are of right leg...why does customer want to wear * years old expired shoes?? and it was a birthday gift.. we felt very bad .. is this kind of service ...
Apr 20, 2023 by savitha n
PUMA - Worst quality product Shrinkage of size of original product is pathetic Open
I purchased an original Puma Shoes pair from their official website (Order ID: ********* dated **/**/****) so that there is no scope of getting a fake product. Even though I was getting the same product on amazon for *** Rupees less. I agree t...
Apr 20, 2023 by Sheikh Rasik Lawlakh
PUMA - 3 ARTICLES MISSING FROM PACKAGE Closed
Sir, I have placed an order on https://in.puma.com on **/**/****. My order number was *********. They assigned the xpressbees to deliver the shipment. The tracking number of the shipment was **************. * (Four) items were supposed to ...
Apr 06, 2023 by MUEEN SHAH
PUMA - Misleading customer through wrong information Open
On their website they have written we can return the products within ** days under return policy but when I tried to return my product on ** th day they are telling me you can return the product only within ** days sorry our policy is changed b...
Mar 30, 2023 by Divya Mishra
PUMA - Puma Slipper teared off due to cheap Material used Open
The slipper from Puma has used a cheap material and costs me ****₹. I purchased it from a local store. Its been * months I had purchased. They said after * months of warranty they cant do anything. Atleast a * year is fair. **** for this shit...
Mar 28, 2023 by Siddique CA
PUMA - Wrong product delivered Return request rejected Open
When i had ordered the product, it was Grey shoes. But I was delivered olive green colour shoes with no tag on shoes, just the label on the box and invoice. When i placed the return request, Nykaa Man had changed the colour of shoes on it's web...
Mar 04, 2023 by Ayushi krishnani
PUMA - Ordered 3 pair of shoes recieved only one pair of shoes Open
Order Number: ********* Date ordered: **/*/**** Company : PUMA On the above date I ordered * pair of shoes on puma website , But on **/*/**** around **:** am ,I received only one pair. Immediately when I opened I saw one pair of shoes, ...
Mar 03, 2023 by Praveen
PUMA - Wrong product delivered Closed
I have purchased shoes from puma app, they delivered me wrong product. I raised a complain and also talked with customer services, they only told me that your complaint has been submitted with sales team . ...
Feb 17, 2023 by Sufiyan Fazal
PUMA - Product quality bad Closed
Hi Puma Team, I have purchased the Puma shoes worth Rs. **** on **th Feb ****. Within a span of one year the shoe color is become very dull. The design at front of the shoe become yellowish and looks very dirty. This was not at all accepta...
Feb 04, 2023 by Mithilesh Ranadive
I have did unfortunately wrong transaction to ajio with the reference id ************ with the rupees **** please refund the money as soon as possible....
Jan 04, 2023 by Putta Prashanth
PUMA - Wrong delivery Closed
I ordered PUMA masks and * days late delivery they have delivered kids masks that too of some local company and even after mailing they haven't replied. Now I cannot exchange or return this. All bullshit by AJIO. Poor customer care support. ...
Dec 31, 2022 by Aditya Thapliyal
PUMA - Puma deny to pickup my order Closed
When i was ordered product from puma ..** days return policily metions below..but now they are deny to return my product ..it is under ** days return policy Order numbr _********* Both are same product ..but one was returnable nd *nd one wa...
Nov 20, 2022 by Swati yadav
PUMA - Payment deducted but order not placed Open
I ordered 'Run favourite Heather Regular Fit Men's T-Shirt' from Puma India App at around ** pm today(**/**/****). I did the payment through UPI with * Promo codes (MORE** for **% during checkout) and Prepayment(*% extra discount) and the sub...
Nov 08, 2022 by Nihal Singh
PUMA - Refund Open
I have order Storm Origin Shoe on October **, **** (order number is *********) by paying through Simpl Pay which was recommended in Puma App. Due to quality issue I had return the same and handed over to Delivery person on October **, ****. Al...
Nov 01, 2022 by Dinakaran R
PUMA - I received shoes within one day shoe got spoiled with their stitches Closed
The time of arrival everything is good within one day shoes stitches got spoiled thread came out from stitches looks like ugly not a branded shoes ...
Oct 21, 2022 by Devaruppali nagaraju
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Questions about PUMA
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How to contact PUMA?
What is PUMA office address?
Puma Sports India Private Limited
2Gethr Hub, 2nd Floor, Tower B,
Kariyammana Agrahara, Mantri Commercio,
Outer Ring Road, Bellandur,
Bangalore, Karnataka - 560103
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