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Porter
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Porter?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Porter
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Porter - Reg Security deposit Open
Placed an order with Porter Movers and Packers on **-Oct-**. Shifting was completed on **-Oct-**. I was given the option by the vendor to keep the carton boxes which were used for shifting for * days on deposit of ₹***/- which I agreed. I mad...
Nov 13, 2024 by Anil
Porter - Package not delivered Closed
The courier was scheduled to reach by **th Oct. Though it reached my city on **rd, there is no delivery attempt made. The porter customer team keeps saying to wait ** hours and it's **th oct now. I had a lot of my household items in that and I ...
Oct 28, 2024 by Akansha Kedia
Porter - Extra fair charged Closed
I have booked Porter to some destination with CRN********** mentioned on my Porter app where they have given a charge of *** but when the driver reached the location the price raised to *** . I want my refund ...
Sep 30, 2024 by Zaki
Porter - Goods damaged during shifting Open
Had the worst experience with Porter movers and packers. They were completely unprofessional, objecting on every small item to be picked. They completely damaged my bookshelf. The bookshelf was wall mounted, but they kept it straight while load...
Sep 12, 2024 by Saurabh Saxena
Porter - Package delivered empty Open
I sent a hard disk through Porter Courier Services for the first time. Before sending it, we were asked the value of our item. They never said that it is not allowed to send it in courier and took it. Porter outsources Xpressbees to deliver our...
Aug 27, 2024 by Vidit Shah
Porter - Complaint Not Resolved Closed
I booked a Porter on **/*/**** (Order ID: LBR********). During the service, the driver and helper were lifting luggage when the vehicle slipped and hit another vehicle. The motorcycle's headlight was damaged, and the owner is now demanding rep...
Aug 05, 2024 by Satya Ranjan Panigrahi
Courier sent with a something that had to be returned Made a mistake in the mobile number with * digit One attempt made to deliver and they didn’t deliver which was fair. Have mentioned ** times post that to deliver and updated correct mob...
Jul 23, 2024 by Vishwas Bhatia
Porter - Porter lost my parcel Closed
I booked an intercity service using Porter. It was a box, from pune to gurugram. When the item reached gurugram they said i had entered the wrong pin code and when i checked it was the right one. but they had already started the return p...
Jul 18, 2024 by abhishek yadav
Porter - Porter deducted money without any confirmation or alert Closed
After booking porter, i was trying to update the location to the destination as the driver was facing some issue, when i was not able to change it, i saw a + sign and clicked on it. I did not understand that the additional trip location got add...
Jun 19, 2024 by Kalyani
Porter - Package not deliver Closed
I was booked porter * Wheeler on **th may. Delivery porter guy is not delivered my goods. Porter also not taking action for full refund or material handover. Booking no CRN********** . After submit all bill details cctv footage they r not read...
Jun 13, 2024 by prakash
Porter - Package not delivered Open
My material are not delivered till date **/**/****...
Dec 19, 2023 by Mohit Siwach
I also want to update you regarding this fraudulent person who is working on multiple delivery platforms and is attempting to commit fraud. I lost approximately *K yesterday, and he refused to acknowledge it. Also, please note that this person...
Nov 25, 2023 by Sunil
Porter - Package not dilivered Closed
i booked a parcel from karol bagh to nit faridabad dilivery boy picked my parcel mobile spares from karol bagh at *:** pm but my parcel dilivered at *:** pm real fare was *** rs but i have paid *** rs becouse dilivery boy has changed and my spa...
Oct 20, 2023 by himanshu kathuria
Porter - Package not delivered Closed
I am very dissatisfied with the parcel delivery service from Pune to Mumbai that I ordered on **th June. My parcel arrived in Mumbai on **th June and was supposed to be delivered to me on **th June. However, the app falsely claims that the deli...
Jun 28, 2023 by Mohammad Furquan Shaikh
Porter - Shipment lost not found no update no information Open
Booked on Porter Panel through Xpressbees and AWB No. *************** Booking Date -**-**-****. Without Information Shipment not delivered and showing two report one on xXPRESSBEES Panel at Thursday, **th Apr **** **.** AM In transit from Kalb...
May 05, 2023 by Suhail Ahmad
Porter - Package not delivered Open
I have initiated a All india Parcel from Porter on **st April, ****. The parcel was picked up on **nd April, **** and then reached the destination courier center on **th April, ****. From that time the delivery has not been attempted. The recei...
May 03, 2023 by Ankit Langer
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