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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against poonam store?
If you are not satisfied with poonam store, file a complaint now:
1. Go to "File a Complaint" form
2. Choose poonam store and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from poonam store
But before filing a complaint, you should
a. Contact the customer support of poonam store first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
poonam store - Wrong Product delivered Open
I ordered product from online insta account "poonam_store" phone-**********, email ID - palmeshwari**@gmail.com. I provided all the details correctly while ordering she delivered wrong product and asked me to apologize for the taunt and accept ...
Jun 17, 2021 by ambreen ansari
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