File a Complaint against Policy Bazaar
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Policy Bazaar?
If you are not satisfied with Policy Bazaar, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Policy Bazaar and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Policy Bazaar
But before filing a complaint, you should
a. Contact the customer support of Policy Bazaar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Policy Bazaar - Policybazaar Policybazaar Refund is not received Closed
I have recently purchased a TATA AIA Life Insurance Sampoorna Raksha Supreme premium using policy bazaar. I have made a payment of **,*** rupees. Unfortunately, I haven't received my tax id from the German government yet. I am still an Indian r...
Aug 25, 2022 by Tushar Gupta
Policy Bazaar - Insurance not received Open
I completed the payment for two wheeler insurance through Gpay but it is shown that the payment was failed and again asking for the payment. There is even no data available regarding the transaction that I made in my accounts section. I had con...
May 05, 2022 by Balaji Vishnu Sai Vanapalli
Policy Bazaar - Policy Bazar refund my money after 2 months Offered Resolution
I have taken * years healthcare policy for my family(Me, my wife and * daughters) from Niva Bupa via policy bazaar. i had paid around **K as a premium. But Niva Bupa canceled my wife policy and around **K was the refund amount. I have paid prem...
Apr 13, 2022 by Ashu Singh Chauhan
Policy Bazaar - Refund Against Two Wheeler Policy Closed
The company was not able to provide the policy on time and after asking for the refund also they are delaying the dates and not giving any proper resolution on the refund amount....
Mar 06, 2022 by Nilanjan Mitra
Policy Bazaar - After payment of term insurance no action has been taken Closed
I called policy bazar and enquired about various term insurance plan. After assurance by policy bazar that medical test faciity is available in Dharmanagar, i made payment of **** on *th of September ****. Thereafter i got a call that medical...
Sep 13, 2021 by ABHISHEK KUMAR
Policy Bazaar - No support for policy cancellation Awaiting Details
I have been trying to reach policy bazaar for a whole week. But they haven't been picking up my calls. I need to cancel my policy urgently...
Jun 19, 2021 by Abhijit Hycinth
Policy Bazaar - Cheated by Policy Bazaar Sales Executive Awaiting Details
I bought this health insurance policy (Policy# PROHLN*********) last year from ManipalCigna with the help from Policy Bazaar sales executive Tara Chandra (Employee id# PW*****) During that time, he informed me that manipalCigna follows a slab s...
May 12, 2021 by Dharani Dhara Mishra
Policy Bazaar - Bike insurance not updated in mparibahan Closed
Dear sir I have issued my bike policy on **.**.****. But till now the policy has not been updated in m-paribahan. I have to transfer ownership of the bike. Please update the insurance on VAHAN portal and same is to be updated in m-pativahan....
Apr 21, 2021 by Manas Karmakar
Policy Bazaar - Policy not issued but premium deducted Closed
I have purchased policy on **.**.**** and the staus showd that your policy has been issued but i did not received it's soft copy . I mailed many times but no response from policy bazaar...
Jul 24, 2020 by Pranav Manavat
Policy Bazaar - Refund money not recieved Open
Hello I was trying to renew my car policy but after money deduction the insurance companies did not approve my insurance so the refund was initiated with ARN and reference numbers but from ** June **** to till date I did not received any money ...
Jun 24, 2020 by Rakesh Kumar Bajpai
Policy Bazaar - Refund is not issued Closed
HI, I bought one policy from policy bazaar on **th April and they said they will return back full money if there is any issue in next ** days. They made minor mistakes in the policy like name, and DOB but still they are not comfortable ...
May 13, 2020 by Ishan Batra
Policy Bazaar - I Have Not Received My Refund Closed
I 've purchased * policies from policy bazaar on **th April(Saturday) from their agent Rajendra(Emp Id: PW*****). But later I did change my plan and canceled the same on **th April (Sunday). But I am not receiving any details about my refund ...
Apr 29, 2020 by Satya Prakash Tripathy
To Whomsoever concerned, This is to raise two complaints *. Very bad behaviour by your Customer Service executive Preeti I had called your customer care number +** ** ******** to complaint about non receipt of my policy and to...
Apr 10, 2020 by Anit Gopinath
Policy Bazaar - Insurance copy didnot receive Open
Hi Vikash kumar this side.I bought a car insurance on ** feb as my policy was expering on ** feb from policy bazaar.I paid them amount ***** and they said you will receive copy with ** minutes.Then they said sir its techinical issue you will ge...
Feb 16, 2020 by Vikash kumar
Policy Bazaar - Policy cancellation Open
My name is milin. My health is not fine. I need amount for medical services. But Right now i don't have means. So i want to cancel the my policy so i can take the medical services. I want to withdraw my amount. But company not taking any furthe...
Feb 14, 2020 by Milind kumar
Policy Bazaar - Investment policy of HDFC life sold by policy bazaar on wrong information Closed
Policy bazaar sold HDFC Life Insurance :Click*Wealth (Application Number:*************) policy to me by doing misguide on **/**/****. so i submitted cancellation request on ** jan **** but they didn't cancel and not refund my money . Mental...
Feb 02, 2020 by Arvind Tomar
Policy Bazaar - Refund money not issued Open
I cancelled a policy on policybazaar.com I was promised a refund amount of Rs. ****, whereas only Rs. **** has been credited in my bank account. Attaching mail of promised amount, as well as bank statement showing credit of only partial amo...
Dec 19, 2019 by Jinesh Jain
Policy Bazaar - REFUND OF UNSUCCESSFUL ORDER Closed
I happened to take a term insurance from Bajaj Health Booking Id ********* and application no. ********** through policy bazaar * months back. How ever i had trouble filling up the policy form as some of the information required for NRI client ...
Dec 12, 2019 by SUNITA
Policy Bazaar - Cancellation and refund Closed
Car insurance policy got cancelled but the refund was not given. ...
Nov 02, 2019 by Garvit Mathur
Policy Bazaar - Fraud Transaction Open
Hi Sir, I have registered my personal detail at policybazaar.com and after some time I got call from their employee from these phone number (************,************,************) . He suggested me to buy car insurance and provide me link a...
Sep 26, 2019 by manjinder singh
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