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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Pohucnch com first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Pohucnch com - Order not placed after deducting money Closed
I have ordered hot chocolate powder amd nice time biscuit, total ***+**=*** it asked for payment, I paid, money deducted but with no avail, it showed as if I haven't paid, I even asked for bank but they said no problem from thei side, and asked...
Nov 30, 2023 by Shivangi
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