File a Complaint against Phonepe
Case Details
Personal Info
Resolution
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How to resolve Phonepe complaints online
If you want to complain about a problem that relates to Phonepe, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Phonepe by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Phonepe?
If you are not satisfied with Phonepe, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Phonepe and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Phonepe
But before filing a complaint, you should
a. Contact the customer support of Phonepe first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Phonepe
Find the contact details of Phonepe to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Phonepe to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Phonepe to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Phonepe - Money deducted on Nov 27 not yet refunded Open
I ordered shirt in jabong and paid via phone pe through my Syndicate bank debit card my amount deducted on ** Nov not yet credited tr noP**********************...
Dec 16, 2018 by Pavankumar
Phonepe - Transaction is pending from past 5 hours in phonepe Open
in my area at present bank services not available for * days i send money to my brother amount ****/-Rs but its already * hours still transaction is pending and they are saying that it takes * to * working days to credit my money back this is n...
Dec 08, 2018 by MANNAM SESHU BABU
Phonepe - Failed transaction/ Amount not refunded in my bank account Open
I made online irctc transaction of rs. ***.** on dt. *.**.**** but transaction was failed. It was mailed by phonepe customer care that amount will be refunded in *-* days. I mailed and chat with consumer care number of times but till date am...
Dec 07, 2018 by Rahul kumar rathi
Phonepe - Without information phonepe account has been blocked Closed
Without Informing my active account has been blocked and many times called up and email to phonepe but they didn't get any proper response.In my phonepe wallet i have wallet balance since blocking im unable to using the wallet balance...
Nov 22, 2018 by satish
Phonepe - Phonepe account blocked Open
I have **** rupees in my phonepe wallet and i purchased gold worth **** rupees through phonepe. I complained in costumer care but they said it is for security purpose. I want my account as soon as possible. Thank you ...
Nov 05, 2018 by Md Taukir hoda
Phonepe - Amount Deducted from wallet but transaction not done Closed
Rs *** deducted today from my Phonepe wallet but transaction was not done by me. This is really very disgusting and unbelievable to even imagine that purchase not done by me and amount deducted from my wallet. How can this even happen without m...
Oct 26, 2018 by Nikhil Maggo
Phonepe - Customer harassment Closed
NE****************** and NE****************** has not received the eligible cash back please ask some one to communicate and resolve the issue at the earliest and if not then today is the last day post which i will be dragging the case to cons...
Oct 20, 2018 by S.Bose
Phonepe - Money not refunded Open
On **-**-**** I had booked a bus ticket from Bangalore to Chennai for the journy on **-**-**** with phonepe application by paying *** rupees, The bus operator chosen from phonepe app is "KBS Travels". On **-**-**** the bus operator has sent a...
Oct 07, 2018 by Emmadi Santhosh Kumar
Phonepe - Refund not credited to my account Closed
I have booked a ticket from irctc website via phonepe e wallet on **/**/** and cancelled the ticket on the same day due to some personal reasons for which IRCTC has refunded the amount to phonepe wallet on **/**/**. but I haven't got the refund...
Aug 28, 2018 by Anil Kumar Chavala
Phonepe - Lost Money Due To PhonePe Bug Closed
I purchased glasses from Coolwinks and paid using PhonePe Wallet. After I made the payment, I got a Cash Back from PhonePe of Rs****. I was really happy and unsure about this offer. Suddenly I noticed that after this notification, my PhonePe wa...
Aug 19, 2018 by KPO
Phonepe - Phonepe did not refund the failed amount of Rs399 Closed
On **th July I made a transction of Rs*** on account of Bill payment to Reliannce Jio under Phonepe transaction I D No N**************** .This Transction failed and from that date I am requesting phonepe to refund the said amount to my bank ...
Aug 07, 2018 by BANSI LAL DHAR
Phonepe - Phonepe is deducting money wrongly and never bother to reply with logical response Open
as per phonepe Terms & Condition,in case of any return in myntra,cashback will be given prorata basis(see attchment) .As per myntra they have credited Rs.*** for my last return(see attchment).. now the problem is: placed oder values : ****.*...
Jul 12, 2018 by S Roy
Phonepe - Fraudulent online transaction money not being returned to my bank account. Open
i received a phone call from mobile no ********** on my registered mobile no ********** on **nd May, **** at *:**PM. the caller said to be calling from sbi and in a very devious manner got details of my sbi debit card no and even in a very fr...
May 23, 2018 by Prem Chand
Phonepe - Didn't credited the amount to my bank account Closed
An online recharge transaction has failed on PhonePe. The assured me that they'll credit the amount to my debit card within * days. But after * days when they didn't credit the amount, I tried to reach them out but received no response....
May 09, 2018 by Rahul Das
I have pay the electricity bill on phone pe , amount is debited from my account but the transaction shown time out, but my money is debited from my bank account, I call customer care they told me they don't have any data regarding that you have...
Apr 24, 2018 by Atul ashok Salunke
Phonepe - Money stuck in Phone pe wallet app Open
I did a UPI payment on January ** for goibibo hotel booking using phone pe. The monry got deducted from my bank but booking didn't complete. I contacted goibibo they said money not received at their end. So i contacted phone pe and they said th...
Jan 16, 2018 by Ekansh Saxena
Phonepe - Bill payment delay Open
I’ve made payment through PhonePe of amount **** for Tata sky yearly pacakage recharge. They deducted above said amount in my account and not transferrred same to Tata Sky services for Bill payment. Because of this delay my Tata sky services ...
Jan 10, 2018 by Rajkumar
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