File a Complaint against Phonepe
Case Details
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Resolution
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How to resolve Phonepe complaints online
If you want to complain about a problem that relates to Phonepe, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Phonepe?
If you are not satisfied with Phonepe, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Phonepe and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Phonepe
But before filing a complaint, you should
a. Contact the customer support of Phonepe first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Phonepe
Find the contact details of Phonepe to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Phonepe to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Phonepe to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Phonepe - Money deducted from account and recharge not successful Closed
I did a recharge of amount *** to mobile no #######*** in **/**/**** at **.** am. My amount deducted from my Phonepe account but recharge did not do. When I contact customer care about the issue on **/**/**** he told me to take * more days to r...
May 13, 2019 by Chhotelal prajapati
Phonepe - Worst service given Open
When I'm buying gold it shows me that you can sell your gold after ** hours. After ** hours I try to sell the gold at a very nice price. But it shows me ' due to internal security reasons your transaction is declined'. When I talk with customer...
Apr 16, 2019 by Sanjay yadav
Phonepe - Amount not credited Open
Am amount transferred ***** from yes bank to canara bank account through PhonePe app on **/**/****. But amount didn't credited to receiver bank and in debited account amount also deducted. Ofter that I raised complaint like despute form. Ofte...
Apr 15, 2019 by Manjunath A P
Phonepe - Amount not credited Closed
I transferred Rs **** from Canara Bank to Karnataka Vikas Grameen bank through phonepe. The amount debited from Canara bank but amount not credited to KVGB. I waited * working days but no repose from phonepe. I am unsatisfied with phonepe servi...
Apr 14, 2019 by Ambrish
Phonepe - Refund not received Open
Train ticket was booked through Phonepe on **th Feb for Date of Journey: **th Feb ****. The transaction was unsuccessful at the same time. Later on *st Mar, Phonepe gives confirmation on the transaction being successful. However, IRCTC has conf...
Mar 13, 2019 by Lipi Shah
Phonepe - Money not credited to the receiver's account Closed
Transfer amount **** for an urgent case but it is deducted from my account and not credited to the receiver's account. Phonepe is playing with me by giving a different time period....
Mar 12, 2019 by Laxmikanta Sahoo
Phonepe - Amount not transfered Open
I am courier boy and I send **** Rs to my friend to pay my amount to office from phonepe but my transaction got failed and the amount cut from my A/c on **/*/****. I call phonepe he told to contact the bank and I am asking to bank person she is...
Mar 12, 2019 by Peddi Pradeep Kumar
Phonepe - Amount deducted from account Open
On * March I paid electricity bill of amount **** at *:** pm, they told to wait for ** hours due to a technical issue at biller end but till now payment is not made. On calling phonepe customer care they are telling the same thing and telling t...
Mar 06, 2019 by Caffee
Phonepe - Amount has been deducted from my account Closed
Several transactions have been made for the purchase of GV of Gyftr. One transaction is successful but all are failed. One transaction amount of *** is debited but not credited so far. I need to credit the same amount....
Feb 26, 2019 by Kausik Bera
Phonepe - Amount not credited to beneficiary account Open
FRom my phonepe number I had send the amount of Rs.****/- to beneficiary through upi phone Number on **-**-**** at **.** pm vide transaction ID P********************* debited utr: ************ but amount not credited to the beneficiary account ...
Feb 22, 2019 by Yanda rajeswara rao
Phonepe - Unauthorized transaction Open
My PhonePe wallet was debited without authorization Rupees ****.**/- for Grabon via Flipkart on **/**/**** **:** pm for which I have no Idea and it happened in ** seconds. I may be a common man but not an idiot. Now they already crossed RBI m...
Feb 20, 2019 by Prantik Sarkar
Phonepe - Pending payment Open
Dear sir, mai pichhle ** dino se phonepe or bank me lagatar contact kar raha hu ki mera paisa kata hai usko refund karo karke. lekin mujhe lagatar bank or phonepe walo ne ghumrah kar rkha hai. jisse mai bahut dukhi hu. jo ki mai middle family ...
Feb 19, 2019 by SUNIL KUMAR
Phonepe - Issue in recharge Open
I recharge from phonepe but didn't receive cash back. Even though they deducted my *** but didn't refund to my bank account....
Feb 17, 2019 by Sachin Kumar
Phonepe - Not refund my money Open
Phonepe did not refund my money. I have booked a train ticket from phonepe application. [Booking date-**/**/**** & Travel date -**/**/****]. I want to cancel my ticket but Phonepe shows my ticket is pending. I place a call to the customer care ...
Feb 17, 2019 by Vishal
Phonepe - Transaction issue Open
I had used phonepe app for money transfer. The amount was debited from account but not received by the receiver....
Feb 05, 2019 by Bhagwan Jadhav
Phonepe - Recharge amount not refunded Open
I recharged my sister idea number, but not recharge....
Feb 05, 2019 by Thota Chandra
Phonepe - Refund did not happened within given time Open
I have tried to book a ticket through irctc by PhonePe app on **/**/**** at *.** pm. My money got debited but after sometime transaction automatically failed. After that I called many times to PhonePe customer care . They told me that I will ge...
Feb 01, 2019 by Dipanjan Singha
Phonepe - Ponepe transation still pending Open
I have done upi transation via phonepe on jan-** still the payment is pending ,but the amount of ₹***** was debited from my account and not been credited to the payee account,this is the worst app for amount trasfer,please kindly do take acti...
Jan 25, 2019 by Samprith
Phonepe - Gold sell money fraud, Closed
I never got my money on phonepe after selling digital gold, gold sell is successful but i never got my money, they are not even receiving my phonecall now, they keep on extending date for my problem to be solve, infact they are very rude when i...
Jan 25, 2019 by Mike
Phonepe - Its showing transaction successful but Money not recieved Open
transaction done by my friend on */*/** it got pending and shows successful on */*/**, but money not recieved yet, phonepe are saying to that momey is transferred, contact to ur bank,, when i contacted my bank they said that no money is pending...
Jan 17, 2019 by Vivek meena
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