File a Complaint against Phonepe
Case Details
Personal Info
Resolution
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How to resolve Phonepe complaints online
If you want to complain about a problem that relates to Phonepe, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Phonepe by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Phonepe?
If you are not satisfied with Phonepe, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Phonepe and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Phonepe
But before filing a complaint, you should
a. Contact the customer support of Phonepe first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Phonepe
Find the contact details of Phonepe to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Phonepe to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Phonepe to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Phonepe - Amount not refunded Open
Amount has been transferred to merchant account and neither the Merchant received it and nor refunded to me. It’s already been * days. No support from phonepe. When i call them, it keeps on ringing and In phonepe App their responses are wors...
Jun 17, 2020 by Krishna
Phonepe - Phonepe fraud transaction Closed
Hello! We had made transactions via Phonepe to a specific person in Mumbai. However, the amount did not get credited to the recipient. We checked with Phonepe and they simply washed their hands off by directing us to our Source Bank. We checked...
Jun 06, 2020 by Achal Kumar Agrawal
Phonepe - I m duped by phonepe Open
I AM A RECEIVER OF PHONEPE BUT MY AMOUNT NOT RECEIVE TO ME. I COMPLAINT AGAINST THIS FRAUD TO PHONEPE CUSTOMER CARE BUT NO RESPONSE FROM THEM ...
May 18, 2020 by JITENDRA KUMAR SHARMA
Phonepe - Amount deducted from my bank account Open
I have tried to make a recharge and i made a payment thorugh phonepe but recharge wasn't done and the amount was deducted from phonepe. Now they are not showing me any update or any refund or else they are not even telling me what to do now. K...
May 11, 2020 by Yogesh Bansal
Phonepe - Refund not credited Closed
I booked a bus ticket from Red bus and made payment through phonepe account by my sbi debit card, now the bus ticket got canceled due to corona lockdown so redbus refunded the full amount to phonepe and now phonepe is saying they had credited a...
Apr 19, 2020 by Mayank Gupta
Phonepe - Money deducted but payment not credited to merchant and not get back the card Closed
FYKI that My self Gobin Mili ,on dated *rd of March **** I had bill payment of a restaurant through Phonepe application and same has been not credited to merchant account and result of paying another amount of it Total RS-*****/- but Phonepe te...
Mar 20, 2020 by Gobin Mili
Phonepe - Money is debited form my account while transact from UPI Closed
Avishek Bera <avishekberapro@gmail.com> **:** PM (* minutes ago) to support.upi Dear Sir, I would like to inform you that I made a UPI transaction on **/**/**** for the amount ****/- from phone pe mobile bank linked with my Sbi bank ...
Mar 10, 2020 by avishek bera
Phonepe - No Refund Provided Open
On Friday(**st Feb) I've perfromed trasanction on grofers app of Rs*** using phonepe app. My expected delivery date was **rd Feb(Sunday) at * AM but till **AM I didn't received any order so I contacted Phonepe customer support and they informed...
Feb 26, 2020 by Kedar Lavhate
Phonepe - Gift voucher not redeemed Open
Hi i got a gift voucher of **k from my friend on phonepaygiftcard. I redeemed that voucher with ** digit card number and cvv number i got my balance.But didn't received any message from the company on transaction list.Then the amount i have use...
Jan 28, 2020 by Sana
Phonepe - Amount is deducted from bank but not credit to merchant account phonepe Open
I have made *** rs transaction through phone pe on **-jan-** on **:** PM to other Phoepe account as per Transaction I'd:- ************ amount is deduct from my ICICI account but not credit to receiver BOB account.Please solve this issue...
Jan 16, 2020 by Rahul Joshi
Phonepe - Transaction showing successful but merchant hasn t received the amount Closed
On November **th I recharged my tatasky account with a amount of *** through phonepe app and it showed the transaction as successful but the merchant i.e tatasky hasn't received it and I'm contacting phonepe for the last * days and there is sti...
Dec 05, 2019 by SAKSHAT R
Phonepe - Transaction failed but amount claimed by merchant from credit card Open
PhonePe Transaction ID : S********************** PhonePe Transaction Date : **th Nov **** **:**PM Payment Mode : [Credit Card - ***.**] + [PhonePe Wallet - *.**] The said transaction has FAILED on PhonePe. However, Credit Card payment of *...
Nov 29, 2019 by Aman
Phonepe - Amount not credited back Closed
I had transfer ****/- on **th NOV **** through PHONEPE to my NEPHEW'S account, my transaction is successful and amount had been deducted from my SBI BANK account but it is not credited to my NEPHEW'S account which is at SBI BANK. Phone pe cu...
Nov 23, 2019 by Anupam Vishwakarma
Phonepe - Phonepe receiver account show transaction successful but money not credited Open
My friend send me money in **/**/**** by phonepe ****/- rupees. Today (**/**/****) his account show transaction successful also my phonepe account show money transaction but money not credited. I call my bank of india customer care number they ...
Oct 29, 2019 by Sourava Kumar nanda
I got a call from the number ********** on ********** and this wanted to pay me **** but mistake he got my money....
Oct 21, 2019 by Sasidhar P
Phonepe - Amount got debited but Phonepe shows transaction failed Open
I made transaction of Rs **** using phonepe app towards makemytrip for flight booking but the transaction failed. However I got an instant message from my Bank that my amount has been debited. Now I have raised the issue with all the three me...
Oct 09, 2019 by Habung Mobing
Hi, The phone pe application has a bug. I have saved my account number as a contact in my mobile which is a ** digit number. I opened the phone pe application and in the toNumber section when i searched the contact the PhonePe application re...
Oct 02, 2019 by Anurag kashyap
Phonepe - Payment deducted my account by phonepe Closed
I am Jitendra Kumar Parida my complaint against the phonepe...i have the account in phonepe that number is ********** this number is registered with phonepe , rs **** deducted from my sbi account by phonepe platform.my amount deduct from phonep...
Oct 01, 2019 by Jitendra Kumar Parida
Phonepe - Amount deducted but service was not provided Open
I tried recharging my jio no. Via phonepe on **th August, **** at **.** p.m, but the recharge didn't happen. Phonepe deducted the amount and displayed transaction successful. So I called Jio customer care, but they informed me that Phonepe hadn...
Sep 29, 2019 by Silwon Dmello
Phonepe - Unable to withdraw money Open
I have never thought that phonePe would be such a cheater. Actually I have added Rs***** to phonePe wallet. Then i was trying to withdraw my money to my bank ( I have already done my e-kyc ), but I was unable to withdraw my money. The customer ...
Sep 26, 2019 by Nihith
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