File a Complaint against Phone pe
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Phone pe?
If you are not satisfied with Phone pe, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Phone pe and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Phone pe
But before filing a complaint, you should
a. Contact the customer support of Phone pe first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Phone pe - UPI transaction fails (through PhonePe app) but the amount gets debited from the account Open
UPI transaction failed (through PhonePe app) but the amount gets debited from the account. Now the phone pe support is saying that they verified with bank and there is no issue with transaction....
Dec 08, 2018 by Sai Ram Somanaboina
Phone pe - Money deducted Closed
My phonepe wallet has been deactivated by mistake.my all wallet money has not recieved....
Dec 04, 2018 by Om parkash bishnoi
Phone pe - Gift card code not delivered Open
I was purchased a gift card code and purchased was successful.the company was say the code will delivered in **hours but till ** hours over and i get nothing.plz help me...
Dec 04, 2018 by Avishek ganguly
Phone pe - My money was not got refunded. Open
I have made a payment through PhonePe app to KFC outlet. My money got deducted but merchant didn't receive it. So I put a query immediately in phonePe section. Its been two months since then and I am still asking for my money back through their...
Dec 03, 2018 by Arun Kumar
My transaction get fail by using debit card but my balance had been dedected...
Nov 29, 2018 by Atul Kumar Verma
Phone pe - Money not Credited to Bank Account Closed
My friend sent me **** rs through PhonePe and it show transaction is completed but the amount is yet not credited to my account. I checked with the bank and there is still no credit to my account. The transaction was done through UPI and on */...
Nov 11, 2018 by Het Hiteshbhai Jodhani
Phone pe - Cash back not given Open
I have purchased **gm of gold on *.**.** during Dhanteras promo period (**th Oct - *th Nov **) of Phone pe after thoroughly enquiring with their customer care, who have informed me that the **gm worth i.e ***** odd amount would be given as cas...
Nov 07, 2018 by Viswam Datta
Phone pe - Money debited but transaction unsuccessful Open
I made a transfer of money through phone pe, money got debited and transaction got failed. They are asking me to wait for * days to return my money. They have been doing this for me since * months and this was *th or *th time they are repeating...
Nov 05, 2018 by G Rohith
Phone pe - Refund not received of unsuccessful transaction Closed
* days back, on **th of october **** at *:** pm i placed an order at Mc D online app of rs *** and tried to pay through phone pe. At first at *.** pm the transaction got cancelled and *nd time at *.** pm the payment was successful (i also got r...
Oct 13, 2018 by Tushar Sangal
Phone pe - Cashback related issue on phonepe Open
I purchased gold from phonepe. At the time of purchase there was an offer of *% cashback on purchase of gold of rs *** or above. I purchased gold of rs *** and when I was about to complete my payment I even show a information which said that I ...
Sep 11, 2018 by KUNAL
Phone pe - Electricity bill not paid Open
I paid my electricity bill through phone pe on ** August **** at **:** A.M. It's been * days and it's still pending. I contacted phone pe support several times and they stated to wait till ** August. Every time I contacted phone pe support they...
Aug 12, 2018 by Pritam Kumar Sahu
Phone pe - Money not refund Closed
I recharged for my jio network on **th July.it was failed. And my got debited.. until now I did not get my money back...
Aug 08, 2018 by Lohith
Phone pe - Transaction was successful through phonepe but it was not received by Jabong . Open
I bought a shoe from Jabong of rs . ****.**. I paid the amount through phone pe and the transaction was successful but it was not received by Jabong . I have talked to them too many times but didn’t give the information about my money . They ...
May 22, 2018 by ANKIT LAKRA
Phone pe - Proper reply not received Open
Initially while I complained for cashback, cs team said I am eligible for cashback, later they started saying am not eligible for cashback. When I asked for T&C they aren't providing proper reply, they simply copy pasting previous answer,with ...
Apr 28, 2018 by Bhanu Kishore
Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 Closed
I have not yet received rs ** as cashback for using upi transaction for recharge jio rs*** on *th march ****...
Mar 27, 2018 by NITIN
Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 Closed
I have not yet received rs ** as cashback for using upi transaction for recharge jio rs*** on *th march ****....
Mar 27, 2018 by NITIN
Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 Closed
I have not yet received rs ** as cashback for using upi transaction for recharge jio rs*** on *th march ****. I have initiated recharge as per terms and conditions of the offer. Credit it immediately. With reference to the reply from phone pe ...
Mar 27, 2018 by NITIN
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