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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Phone pe?
If you are not satisfied with Phone pe, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Phone pe and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Phone pe
But before filing a complaint, you should
a. Contact the customer support of Phone pe first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I booked a ticket via IRCTC and I do payment from Phone Pe but unfortunately ticket will not booked but amount had been deducted from my account I call to Phone Pe about * to * times but within last week but no any updates come from phone pe cu...
Feb 10, 2019 by Danish Ali
Phone pe - Amount did not credited Open
a person by name repudi subramanyam had sent me **** inr phone showing succsus with transaction id number P********************** and utr number ************ but sbi statement was not showing any credited amount and my main account in phone wa...
Feb 07, 2019 by Suresh Kumar
Phone pe - 35000 rupee fraud using phone pe app even I did not register Closed
team, Someone doing fraud from my relatives two sbi account who is working in police department could you help us to identify as he never uses any UPI app for the transaction from his account and her wife account as well. I made complain phon...
Feb 07, 2019 by Rajesh Kumar
Phone pe - Caseback is not send Open
First this app show upto rs.**** reward cash back on first bill pay of electricity. But after payment of bill there are no reward cash back. Please solve this issue...
Feb 04, 2019 by Munesh meena
Phone pe - Money not credited in my account Open
my friend sent me **** rupees using phonepe on ** /**/**** but money not credited in my account.in my mini statement it is showing that money got reverted but neither mh friend got that money nor me....
Feb 02, 2019 by GANGESH TRIPATHI
Phone pe - Payment under process for 14 hours Open
I made a bill payment of Rs**** on phone pe app, the amount was deducted from my account, but the payment with phone app is still under process, no refunds and no payment confirmation were made by phone pe. I tried to get to the customer suppor...
Feb 02, 2019 by Chetan Chauhan
Phone pe - Money reversal done Open
There was a transaction made of **** with my registered phonepe number on Jan **th **** from ********** to **********. But, the transaction (Trans I'd P**********************) got failed and my money was deducted from my account. Later on I con...
Feb 01, 2019 by Bharath Kumar N
Phone pe - Payment not Received Closed
Last month i made a three payments to the client with the help of Phonepay. Still the client not received the payments ,Even no proper help by Phonepe. ...
Jan 29, 2019 by SumitBadha
Phone pe - Non credit of transferred amount from phone pe Open
Amount transferred on *.**.**** my account amount was debited but in receipent account balance was not credited yet we raised lot of compliments still the issue is not resolved Approched the bank also bank also note responding properly....
Jan 28, 2019 by Gopi Kumar
Phone pe - Issue with transaction Open
My transaction is pending from * days mujhe koi solution nhi Mila abhi tk ...
Jan 26, 2019 by Jyoti
Phone pe - Deducted double money Open
My friend had send me **** rupees in phonepe app the transaction has failed the money has credited in my account and due to transaction failed the money should debit once but it debited twice and deducted **** and **** total **** by this my acc...
Jan 26, 2019 by SURAMPALLY PUSHPAK
Phone pe - Payment issues Open
Dear sir, I made a transaction through phone pe on dated **/**/****. It shows transaction successful.But receiver did not get any money. I attached the relevant documents along with this. Please solve my problem as soon as possible. Thank y...
Jan 15, 2019 by Sayantan Dasi
Phone pe - Not able to withdraw my balance into bank account Open
Hi, Yesterday I have transferred rupee **** into phone pe wallet . Since I am a old customer of phone pe so I thought the money would be save in the wallet and later I can transfer the money into my bank account. I have provided my pan card ...
Jan 10, 2019 by Umesh Chandra ghansyala
Phone pe - Money transferred on a wrong ifsci code Closed
Did a transaction of *****... but was done on a wrong ifsci code by mistake , hence got the pending status... on querying I noticed the mistake and messaged the customer care people about it and to process the refund... Did the *nd transaction...
Jan 08, 2019 by Dushyant khosla
Phone pe - Refund not given Open
They have been doing postponing the issue from the ** December **** to till date( approxly ** days) they are saying to wait for * day, * days ,* days and when I am trying to reach them Senior Supervisor of Phone pe Mr.Dishanth had cut my call ...
Jan 04, 2019 by JAGADISH
Phone pe - Money deducted but ticket not booked Open
i tried to book a ticket on redbus and payment through phone pe the amount was deducted but ticket was booked by redbus i raised a ticket against that n it was said by ** nd dec issue will resolved but after **nd they said ** th and its be...
Dec 27, 2018 by PILLI PRANEETH
Phone pe - Money transfered and money debited from my account but not credited to recipient account Open
Transferred money from account to another account money debited from my account but not credited to my account...
Dec 22, 2018 by Rapur Hem Kumar Reddy
Phone pe - Amount has not refunded for failed transaction Open
I have done a transaction of Rs.*** at near gas filling station on **th November and the transaction failed. When I have asked for the amount to refund they are saying the amount has not added in their account. So I asked where amount has gone....
Dec 14, 2018 by Basetti Madhu
I have referal a link of phone pe to my friend through email apraskar****@gmail.com... After my friend install that link in front of me and doing his *st money transfer the phone pe app doesnt send me cashback of ***rs according to their offer ...
Dec 10, 2018 by Ajay Raskar
Phone pe - Money not refunded Open
Money which I have sent not yet credited to the recipient but amount has deducted of ₹*** (*times)...
Dec 09, 2018 by Mahalakshmi M
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