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How to resolve Pepperfry complaints online
If you want to complain about a problem that relates to Pepperfry, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry?
If you are not satisfied with Pepperfry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry
But before filing a complaint, you should
a. Contact the customer support of Pepperfry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry
Find the contact details of Pepperfry to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Pepperfry to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Pepperfry - Product damaged in 10 days Open
I ordered a dining set from pepper fry. Used it for ** days and the wood of the table is completely damaged. I called the customer care and they say that the return policy is just * days. The product is being sold by Parin. it did not.even last...
Sep 25, 2017 by Kunal Dewan
Pepperfry - Cheap & Fake Quality Products along with no refunds Open
Hi there, This is your valuable customer who had placed Order: ********* through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by comparing them with Same Tupperware Bottles of Sa...
Sep 24, 2017 by Tushant
Pepperfry - Ordered Kosmo Delta Queen size - CBE-BLR Closed
I placed an order queen size cot with box storage with Pepperfry.com on**th Sept ****, order number ( *********) as my previous order was placed to coimbatore, and now my requirement was to bangalore, however while ordering selected item automa...
Sep 18, 2017 by Vandana Somu
Pepperfry - Worst quality product Open
Dear SIr/Madam, We have bought a sofa from Pepperfry.com and they also follow a very bad formule that once after placing the order customer cannot cancel it. I understand that they sell heavy items (Furnitures) which cannot be canceled once ...
Sep 10, 2017 by thariq
Pepperfry - Product defected and pepperfry not taking it back Open
I bought a table lamp from pepperfry which does not have a cover at the base and it has exposed naked wire running through. I have kids at home and it can be dangerous for them. Despite of complaints, they are not taking the product back. Thei...
Aug 28, 2017 by Huzefa Jairajpuri
Pepperfry - Misleading Info by Pepperfry and refusal to cancel the order Closed
It is incredibly difficult to find a fraud firm like Pepperfry in these days of Amazons and Flipkarts. I can never ever think that cancelling an order can be so big a challenge. And I have not placed any order for furniture. It is an exhaust f...
Aug 10, 2017 by Divya
Pepperfry - Defective Quality of Cot - PepperFry Open
Pepper Fry: A Frying Experience The recent experience I have had with Pepper Fry (Order Num: *********) has been simply devastating, to say the least. I had ordered a computer table and a queen size cot for my new home. As per Pepper Fry, they...
Aug 07, 2017 by Ramakrishnan
Pepperfry - Package partially delivered Open
I had ordered a queen size bed with storage. The delivery was supposed to have * boxes and only three boxes were delivered. The product was supposed to be delivered on **th July but got partially delivered on **th July. Still no clue where the ...
Jul 29, 2017 by Vivek Anand
Pepperfry - Order Cancellation Issues Open
I was browsing a product which i liked and while placing order due to location access it was showing misleading delivery date and date automatically got changed after payment. My Home and Product delivery address are different, the same was ord...
Jul 18, 2017 by Divya Roat
Pepperfry - Product missing the items and no response Open
I have ordered an entertainment unit online from pepperfry.com (details below). After delivery its been noticed that some item is missing . The missing item is the legs which are increasing the height of the unit which is key need for us and t...
Jun 27, 2017 by v santoshkumar
Pepperfry - Pepperfry: Damaged product not allowing to claim warranty Open
Bought https://www.pepperfry.com/clayton-six-seater-dining-set-in-passion-mahogany-finish-by-amberville-*******.html last November for . Order number: *********. Two chairs were damaged in transit. Instead of replacing, they gave me a credit of...
May 08, 2017 by Gaurav Banerjee
Pepperfry - Misleading product description, not cancelling order Closed
Pepperfry — Incorrect Product Description, No cancelling/returning order This is regarding my order: ********* placed on **th January **** **:**:** IST of Rs *****. I was told the product has storage inside the bed and have a placn o...
Jan 19, 2017 by Amandeep Singh
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Questions about Pepperfry
Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry?
What is Pepperfry office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.
What is Pepperfry customer care email?
Where to find Pepperfry discount coupons?
Who is the Owner / CEO of Pepperfry?
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