File a Complaint against Pepperfry
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Pepperfry
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How to resolve Pepperfry complaints online
If you want to complain about a problem that relates to Pepperfry, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry?
If you are not satisfied with Pepperfry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry
But before filing a complaint, you should
a. Contact the customer support of Pepperfry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry
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How will Voxya help you?
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Social Network
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Legal Network
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Pepperfry - Misleading description of storage in bed Open
I ordered a bed with box storage as well as an accompanying mattress on the Pepperfry website. The bed I received had no bottom i.e did not have box storage, and I was told to instead put a few loose sheets of plywood underneath. The mattress w...
Sep 16, 2018 by Ambika Chandra
Pepperfry - Defective sofa with stiches torned Open
Damaged and defective product delivered. Trying to connect with them but they keep confirming we are working on this. Sofa has stiches torned out from many places. Looks like it's leather will come out due to stretch in a day or two. Please he...
Sep 12, 2018 by Akhil Jain
Pepperfry - Incomplete furniture delivery Closed
we have booked a king size bed from pepperfry through online site (pepperfry.com) with advance payment of RS -**** / on **th august. our order no was :********* and delivery was scheduled by *rd September **** . Unfortunately they missed their ...
Sep 06, 2018 by Deblina Sabui
Pepperfry - Information incomplete on the website and then incomplete delivery Closed
I wanted to order * wardrobes. I liked a particular one and wanted to order three pieces of it. I wanted to know how much it weighed. I called the customer service and asked them. He said he does not have it and it is very good quality. Anyways...
Aug 24, 2018 by Neharika Vohra
Pepperfry - No refund Closed
The product was delivered to me on *th aug d very same day when d person fr assembly came he realised that the product is damaged and few parts r not dre..so i called d customer care on *th aug and as per them I sent them d image so that the pr...
Aug 13, 2018 by PURVI
i purchased a Synthetic Microfiber * x * feet Machine Made Carpet by Saral Home - they delivered a Poor Quality product, the picture of the carpet on the website looked bright and when i received the product it looks patchy, faded of a very low...
Aug 10, 2018 by Neetu
Pepperfry - Not cancelling order which is not yet shipped Open
I requested for the order placed on **th July'** at **pm to be cancelled, however your customer care executive Sana said it can't be done. I checked the status and it shows the same status since **th July'** (order confirmed) I was very honest ...
Jul 31, 2018 by Bharti Lalwani
Pepperfry - Gift Card not working Open
My gift card isn't working for nearly * months now. I have placed multiple complaints on phone and email, but problem still hasn't been solved....
Jun 29, 2018 by Mohamed Sufyan
Pepperfry - Non Delivery of Item, Harassment Open
Cheating, Non-professional and harassment...
Apr 30, 2018 by Anil Kumar
Pepperfry - Pepperfry.com is a fraud company . My return request is not approved Closed
I had ordered a wardrobe worth Rs.*****/- . When received the product, it was of poor quality. So I requested for return selecting the option "not as expected " . And now they say that they cannot accept the return request as its not a defectiv...
Apr 29, 2018 by Lavanya
Pepperfry - Queen size mattress issue Open
I ordered a queen size mattress some days ago which is not delivered to me yet. I was unaware of different size types under the same category “Queen size”. And this was the first time I ordered from Pepperfry. I had also ordered a bed of s...
Apr 13, 2018 by Niteesh Nitin Singh
Pepperfry - Cashback of 500₹ not credited by pepperfry Open
I placed an order for hindware chimney (order id *********) on *th April **** while I was making the payment there was an offer that if I made payment via paytm i will receive ***₹ cashback so, i made payment via paytm but I didn't received a...
Apr 07, 2018 by Sachin Gupta
Pepperfry - Not allowing to cancel order Open
Sir, I have order sofa on **.**.** on *nd i have told them to cancel order but they are say once yo give order you cant cancel product delivery date will be **.**.** . My Order No. ********* they are harassing me .whrer it happen you can...
Feb 03, 2018 by GAURAV SINGH
Pepperfry - Excess charges than Market Rate Closed
I purchased Phiron Shoe Rack from Pepperfry on **th Dec *** (order # *********) which was delivered on *th Jan ****. This item is supplied by Looking Good Furniture and same is available on supplier website for *,***/. Below is the link: http...
Jan 07, 2018 by Dr Kuldeep
Pepperfry - Defective product not returned by property.com Closed
bought a bed from peperfry.com, after assembly the bed was shaking , I complained to customer care, after a week of lingering the case , one of account manager of pepperfry ,(naresh )called me and asked to accept the product and fix the probl...
Jan 07, 2018 by Ashish Kumar Thakur
Pepperfry - Incorrect Information mentioned on their App/website Open
I had ordered several articles from Pepperfry during the month of Nov-Dec ****, of which Yukashi king size bed was on of the articles. While ordering the bed, the dimensions section had the mattress size also specified. Size of the mattres...
Dec 26, 2017 by Mrs. Richa Choudhury
Pepperfry - Defective product from Pepperfry Open
Ordered Zecado Premium * Tier Stainless Steel Wired Kitchen Trolley (Basket Size ** x ** inch) Square Pipe Top (Order Number *********). Product description says: Assembly Not Required. The same is also mentioned in the mail sent by pepperfry....
Nov 14, 2017 by ARIJIT DAS
Pepperfry - Damaged product received from pepperfry Closed
Bought a dining table from pepperfry and it was damaged but after talking to their returns department they agreed to give **% more off to keep this product and they did mentioned that no further return on this product will be applicable but the...
Nov 14, 2017 by Himanshu mehta
Pepperfry - Defective trundle bed from PepperFry Open
Order Id: ********* Had ordered a Trundle bed from PepperFry and later custom ordered a mattress based on the size. The trundle bed started making squeaking sounds right from the first day/use, second day the plank broke. The PepperFry carp...
Nov 05, 2017 by Navin Viegas
Pepperfry - Rude staff and incorrect product description Open
I had placed order no ********* on pepper fry website. The item i received is not as advertised. The body is supposed to made to stainless steel, however the item has green paint inside which is not safe to store food and unfortunately the webs...
Oct 10, 2017 by Srikanth Devarapalli
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Questions about Pepperfry
Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry?
What is Pepperfry office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.
What is Pepperfry customer care email?
Where to find Pepperfry discount coupons?
Who is the Owner / CEO of Pepperfry?
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