File a Complaint against Pepperfry
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Pepperfry
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How to resolve Pepperfry complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry?
If you are not satisfied with Pepperfry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry
But before filing a complaint, you should
a. Contact the customer support of Pepperfry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry
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Social Network
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Legal Network
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Pepperfry - Not cancelling order which is not yet shipped Open
I requested for the order placed on **th July'** at **pm to be cancelled, however your customer care executive Sana said it can't be done. I checked the status and it shows the same status since **th July'** (order confirmed) I was very honest ...
Jul 31, 2018 by Bharti Lalwani
Pepperfry - Gift Card not working Open
My gift card isn't working for nearly * months now. I have placed multiple complaints on phone and email, but problem still hasn't been solved....
Jun 29, 2018 by Mohamed Sufyan
Pepperfry - Non Delivery of Item, Harassment Open
Cheating, Non-professional and harassment...
Apr 30, 2018 by Anil Kumar
Pepperfry - Pepperfry.com is a fraud company . My return request is not approved Closed
I had ordered a wardrobe worth Rs.*****/- . When received the product, it was of poor quality. So I requested for return selecting the option "not as expected " . And now they say that they cannot accept the return request as its not a defectiv...
Apr 29, 2018 by Lavanya
Pepperfry - Queen size mattress issue Open
I ordered a queen size mattress some days ago which is not delivered to me yet. I was unaware of different size types under the same category “Queen size”. And this was the first time I ordered from Pepperfry. I had also ordered a bed of s...
Apr 13, 2018 by Niteesh Nitin Singh
Pepperfry - Cashback of 500₹ not credited by pepperfry Open
I placed an order for hindware chimney (order id *********) on *th April **** while I was making the payment there was an offer that if I made payment via paytm i will receive ***₹ cashback so, i made payment via paytm but I didn't received a...
Apr 07, 2018 by Sachin Gupta
Pepperfry - Not allowing to cancel order Open
Sir, I have order sofa on **.**.** on *nd i have told them to cancel order but they are say once yo give order you cant cancel product delivery date will be **.**.** . My Order No. ********* they are harassing me .whrer it happen you can...
Feb 03, 2018 by GAURAV SINGH
Pepperfry - Excess charges than Market Rate Closed
I purchased Phiron Shoe Rack from Pepperfry on **th Dec *** (order # *********) which was delivered on *th Jan ****. This item is supplied by Looking Good Furniture and same is available on supplier website for *,***/. Below is the link: http...
Jan 07, 2018 by Dr Kuldeep
Pepperfry - Defective product not returned by property.com Closed
bought a bed from peperfry.com, after assembly the bed was shaking , I complained to customer care, after a week of lingering the case , one of account manager of pepperfry ,(naresh )called me and asked to accept the product and fix the probl...
Jan 07, 2018 by Ashish Kumar Thakur
Pepperfry - Incorrect Information mentioned on their App/website Open
I had ordered several articles from Pepperfry during the month of Nov-Dec ****, of which Yukashi king size bed was on of the articles. While ordering the bed, the dimensions section had the mattress size also specified. Size of the mattres...
Dec 26, 2017 by Mrs. Richa Choudhury
Pepperfry - Defective product from Pepperfry Open
Ordered Zecado Premium * Tier Stainless Steel Wired Kitchen Trolley (Basket Size ** x ** inch) Square Pipe Top (Order Number *********). Product description says: Assembly Not Required. The same is also mentioned in the mail sent by pepperfry....
Nov 14, 2017 by ARIJIT DAS
Pepperfry - Damaged product received from pepperfry Closed
Bought a dining table from pepperfry and it was damaged but after talking to their returns department they agreed to give **% more off to keep this product and they did mentioned that no further return on this product will be applicable but the...
Nov 14, 2017 by Himanshu mehta
Pepperfry - Defective trundle bed from PepperFry Open
Order Id: ********* Had ordered a Trundle bed from PepperFry and later custom ordered a mattress based on the size. The trundle bed started making squeaking sounds right from the first day/use, second day the plank broke. The PepperFry carp...
Nov 05, 2017 by Navin Viegas
Pepperfry - Rude staff and incorrect product description Open
I had placed order no ********* on pepper fry website. The item i received is not as advertised. The body is supposed to made to stainless steel, however the item has green paint inside which is not safe to store food and unfortunately the webs...
Oct 10, 2017 by Srikanth Devarapalli
Pepperfry - Product damaged in 10 days Open
I ordered a dining set from pepper fry. Used it for ** days and the wood of the table is completely damaged. I called the customer care and they say that the return policy is just * days. The product is being sold by Parin. it did not.even last...
Sep 25, 2017 by Kunal Dewan
Pepperfry - Cheap & Fake Quality Products along with no refunds Open
Hi there, This is your valuable customer who had placed Order: ********* through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by comparing them with Same Tupperware Bottles of Sa...
Sep 24, 2017 by Tushant
Pepperfry - Ordered Kosmo Delta Queen size - CBE-BLR Closed
I placed an order queen size cot with box storage with Pepperfry.com on**th Sept ****, order number ( *********) as my previous order was placed to coimbatore, and now my requirement was to bangalore, however while ordering selected item automa...
Sep 18, 2017 by Vandana Somu
Pepperfry - Worst quality product Open
Dear SIr/Madam, We have bought a sofa from Pepperfry.com and they also follow a very bad formule that once after placing the order customer cannot cancel it. I understand that they sell heavy items (Furnitures) which cannot be canceled once ...
Sep 10, 2017 by thariq
Pepperfry - Product defected and pepperfry not taking it back Open
I bought a table lamp from pepperfry which does not have a cover at the base and it has exposed naked wire running through. I have kids at home and it can be dangerous for them. Despite of complaints, they are not taking the product back. Thei...
Aug 28, 2017 by Huzefa Jairajpuri
Pepperfry - Misleading Info by Pepperfry and refusal to cancel the order Closed
It is incredibly difficult to find a fraud firm like Pepperfry in these days of Amazons and Flipkarts. I can never ever think that cancelling an order can be so big a challenge. And I have not placed any order for furniture. It is an exhaust f...
Aug 10, 2017 by Divya
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Questions about Pepperfry
Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry?
What is Pepperfry office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.
What is Pepperfry customer care email?
Where to find Pepperfry discount coupons?
Who is the Owner / CEO of Pepperfry?
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