File a Complaint against Pepperfry
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Pepperfry
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How to resolve Pepperfry complaints online
If you want to complain about a problem that relates to Pepperfry, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry?
If you are not satisfied with Pepperfry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry
But before filing a complaint, you should
a. Contact the customer support of Pepperfry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry
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How will Voxya help you?
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Social Network
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Business Network
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Legal Network
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Pepperfry - Substandard product delivered Open
The product delivered is a cheap and substandard replica of what was shown on pepperfry website. It has more than * weeks since I raised a return request and it is still not resolved. I got * calls during this time from the CS team to tell me t...
Jan 16, 2020 by Vineesh Menon
Pepperfry - Package not delivered Closed
I ordered for one wardrobe and one queen sized Bed. The estimated date of delivery was **th November ****. The wardrobe was delivered by the *st week of November but the bed was not yet been delivered. I called their customer care to know the s...
Nov 22, 2019 by Samrat Chatterjee
Pepperfry - No Proper delivery no proper service on carpenters Open
First day the product delivery executive kept saying, I will deliver in **minutes ,**minutes, the came after * hours and my father and husband waiting in rented house waiting for him and standing!! And now, the carpenter provided by PEPPERFRY...
Nov 14, 2019 by Manpreet K
Pepperfry - Order Cancellation Open
I would like to cancel my order, I am ok to pay if there are any other cancellation charges involved. But pepper fry is refusing to cancel my order and it is scheduled to be delivered on Dec 7th. Cancellation Reason: I've seen the same produ...
Nov 07, 2019 by Velagapuri Vinod
Pepperfry - Product not delivered Closed
Call received from pepperfry asking my availability at home for receiving product Requested for one day prior ,they said it's an holiday for us due to election I said ok ,deliver as per your decided date that was **nd and it was working for...
Oct 24, 2019 by Alpesh Barot
Pepperfry - Misrepesentation of facts Open
On ** september **** a queen size bed was placed for an order. The dimensions and facts which was shown on the website by pepperfry was completely wrong and leading to misrepsentation to the interset of consumer. The item delivered by the peppe...
Sep 26, 2019 by sidhant thakur
Pepperfry - Pepperfry not refunding for the damaged product Open
I've ordered a multi storage with pepperfry and it got delivered a month later. My order id is as follows Item name: multipurpose storage cabinet in wenge colour by eros Order id:[protected] Sku: fn*******-s-pm****. However the carpente...
Sep 22, 2019 by Kannan
Pepperfry - Damaged sideboard table received Open
We have purchased a sideboard table from Pepperfry on **th August and received it on **th August and when it was opened by their team of three members it was noticed that it was damaged table, I’ve tried reaching the entire Pepperfry team but...
Sep 16, 2019 by Suyog joshi
Pepperfry - Damaged product delivered Closed
This is about my Pepperfry Order # (Order # – *********-HC*******-S-PM*****). I had ordered a * door shoe rack in June which was delivered to me in July. Pepperfry refused to replace the damaged product since it was of *-day replacement polic...
Sep 06, 2019 by Neha Goyani
Pepperfry - Misleading information given Open
The complaint against Pepperfry – a famous online furniture store. The store with some misleading description about the set of * blackout curtains. Believing this misleading description ordered the bed at the online store and paid Rs *.***. L...
Sep 06, 2019 by Anusha Kant
Pepperfry - Received wrong sized product company not replying to return request Open
I had ordered an XXXL bean bag via Pepperfry. I received an XXL bean bag which was the incorrect size. I tried to return the product and sent them images of the incorrect product. They reached out to me via email and said they would call me and...
Aug 10, 2019 by Harikrishnan MB
Pepperfry - Damaged product delivered Open
Damaged product delivered by Pepperfry on **/**/****. I had raised the return request on **/**/**** since then no action has been taken by pepperfry. Please find attached invoice for evidence. ORDER ID: *********...
Jul 30, 2019 by Thangaperumal Nadar
Pepperfry - Item parts missing. Open
I ordered one dressing table on ** july ****. It got delivered on **th of the same month. * from the ** mini screws are missing for which I could not assemble the product. I ordered from the city Durgapur West Bengal. It was stated that in my c...
Jul 29, 2019 by Monalisha Tumungpi
Pepperfry - No cancellation and delayed delivery Open
I ordered a study table on Pepperfry but mistakenly I placed the order for the wrong product. Now, they are neither cancelling nor returning the order. So, I am not able to buy the product which I was looking for....
Jul 15, 2019 by Sonali Patel
Pepperfry - Pepperfry not accepting return of damaged product I have been cheated Open
I'd like to highlight that your team is harassing me by complicating things with respect to my order. I am in a fix at the moment as neither the customer care nor the studio is stepping forward to understand and help me out. I've been pushed to...
Jul 14, 2019 by Sarang sharma
Pepperfry - Incorrect product delivered Open
Incorrect product delivered by Pepperfry on **/**/****. I had raised the return request on **/**/**** since neither the pick up is done nor I got the refund for this item. Please find attach product which they have delivered which is in no use....
Jul 11, 2019 by Thangaperumal Nadar
Pepperfry - Wrong product description on the site Closed
I purchased a mattress from Pepperfry recently. In the product description, they have mentioned it as a queen size mattress. I am being a layman didn't have much idea regarding the dimensions. Later noticed that even though in the site it says ...
Jul 06, 2019 by Ipsita Mishra
Pepperfry - Product not delivered Closed
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
Pepperfry - No delivery no refund no business ethics Open
I bought a Queen size bed on **th May **** and I haven't received the bed or any update on the useless app or website nor the refund which was initiated on **th June ****. Called customer care * times, first * times to inquire about the deliver...
Jul 05, 2019 by Siddhivinayak Guthi
Pepperfry - Defective product received from Pepperfry Closed
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar
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Questions about Pepperfry
Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry?
What is Pepperfry office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.
What is Pepperfry customer care email?
Where to find Pepperfry discount coupons?
Who is the Owner / CEO of Pepperfry?
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