File a Complaint against Pepperfry

Pepperfry - Pepperfy has not supplied bed as per description of dimension on website ^Open

I purchased Young America Kids Queen Size bed in yellow and green on **-**-**** from pepperfry studio at Patna, Bihar with order ID *********. I purchased a mattress as per description of recommended mattress size mentioned on pepperfry website...

Feb 24, 2021 by Md Aftab Alam

Pepperfry - Faluty package delivered ^Open

I am attaching the content of the mail which I write it to them to resolve my grievance. .............. I am writing this mail to inform you and get your help on one of my purchases I did on pepperfry on **th January, ****. Order ID of that p...

Feb 16, 2021 by vipin upman

Pepperfry - Wrong supplies and not refunding ^Closed

I had placed an order with pepperfry for ceramic tumblers * nos . They supplied smaller ones and when asked to replace correct items, pepperfry cancelled the order and initiated refund. But against an amount of Rs ***/-, only Rs ***/- is refund...

Jan 15, 2021 by ashok m

Pepperfry - Delivery denied by Pepperfry after sending damaged product thrice and not ready to cancel refund the ^Open

I ordered * no. of * seater sofas from Pepperfry (* Omega & * Hamilton) the order was given near Diwali in Nov ****, Firstly the orders were delayed and we were getting the mails & sms for several days from Pepperfry that we are unavailable at ...

Jan 12, 2021 by Nitin Oberoi

Pepperfry - Gift Card Extension ^Open

I had received a gift card of ₹**,*** as a wedding gift in January **** which is due to expire in January ****. But with Covid, we both have been stuck in different cities, haven’t been able to search for a flat and furnish it. I had requ...

Jan 01, 2021 by Pranav Dabke

Pepperfry - Defective product delivered and return is being denied ^Closed

I order an Ergonomic chair from Pepperfry and it was delivered and assembled. After assembly, I noticed that the backrest was loose and shaking. I registered a return request, they sent over a carpenter to validate. He shouted at us that the...

Dec 16, 2020 by Kavya Bala

Pepperfry - Pepperfry Mattress return and refund ^Open

I have purchased Mattress order number - *********. I wanted to return the product so I placed the return request to company. till now it is not yet picked up and refund is not given....

Dec 12, 2020 by SANDEEP GROVER

Pepperfry - Storage bed without storage ^Closed

Ordered a storage bed from pepperfry and it came without a bottom. It has no storage. In the description and reference images, it says it has a storage but this bed has no facility for storing. They are denying a return and saying the product i...

Oct 29, 2020 by Siri H

Pepperfry - Low quality of product and delay n wrong product ^Closed

I have odered * product in that one wardrope quality is very low having multiple issue with that n they are not returing product, Second bed i odered its delay and recived after one week and they sended wrong product, Third already dealy n do...

Oct 09, 2020 by Irshad ali

Pepperfry - Pepperfry wardrobe rent white fungus inside and outside the wardrobe ^Closed

I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every...

Aug 17, 2020 by Dhiraj kaskar

Pepperfry - Incorrect Product ^Closed

I ordered a wall art from Pepperfry I wasn't there in town so I let me neighbour collect my package. When I returned home to check the product to see it was totally different from what I ordered.i asked for a replacement of the product they say...

Jul 21, 2020 by Akshaykumar Akkinapally

Pepperfry - Bed not assembled ^Open

Bought a bed for Pepperfry and the item was delivered ** June at **** am and the carpenter was promised to visit the place same day by the company. On calling the carpenter, he blatantly said he will not be able to come. Another one was assigne...

Jun 23, 2020 by Shylaja

Pepperfry - Refund not initiated ^Open

I had ordered an chair and a table. I requested refund because the order was delayed. I got refund for the table, but the chair order is still on hold state from more than a month. No action from pepperfry, despite multiple tweets....

Jun 13, 2020 by Yogesh Sagar CB

Pepperfry - Can t cancel my order ^Open

I placed my order on may *th for chairs and pillows but when I can understand the situation of covid I agree to wait for the late delivery when it is very needed for me and today may **rd my delivery date but they didn't even shipped so I thoug...

May 23, 2020 by Princy

Pepperfry - Refund of product ^Open

I had placed on order on May *th on *.**pm and realized by mistakenly I had ordered a wrong furniture do sent an email for correction at *pm and on next day on **th May got a call from executive and they said the correction can be made and inst...

May 16, 2020 by Harigaran s

Pepperfry - Pepperfry not cancelling my order even after I received an email stating I can cancel ^Closed

I had placed an order for a desk and ergonomic chair on *th April, ****. After the extension of lockdown by Indian Govt. I received an email from Pepperfry stating I can cancel my order. Here is the text from the email: "This is with reference ...

Apr 16, 2020 by Ankita Pujari

Pepperfry - Very items in Cart got order by mistake after calling Pepperfry they say they cannot cancel the or ^Open

There were several items in Cart. Wanted to order just * items. But by mistake all items selected & ordered. Called & emailed immediately but Pepperfry want willing to take cancellation ...

Mar 10, 2020 by Dharma

Pepperfry - Return of 2 door wardrobe purchased online from Pepperfry ^Open

Hi Team, I purchased a * door wardrobe online with Pepperfry at INR **** as the wardrobe was looking pretty decent one in the images shown on the website and dimensions for the ply wasn't mentioned anywhere in the product details. After the...

Feb 16, 2020 by Abhishek Karaiya

Pepperfry - Not taking return even when under 10 nights trial ^Closed

i am ashwin my wapp no is ********** . as promised by pepperfry no return has been initiated till date.the conolaint was first lodged on **.**.**...

Feb 08, 2020 by ashwin bhaisare

Pepperfry - Misleading listing of product and refusal to give refund ^Closed

They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...

Jan 20, 2020 by Souradeep Roy

Are you Pepperfry?

Resolve Complaint

Are you Lawyer?

Help Consumers

Questions about Pepperfry

Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Pepperfry?

Add your Answer

What is Pepperfry office address?

TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070

Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.

Add your Answer

What is Pepperfry customer care email?

Add your Answer

Where to find Pepperfry discount coupons?

Add your Answer

Who is the Owner / CEO of Pepperfry?

Add your Answer

Submit a new Question