File a Complaint against Pearson Vue
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pearson Vue?
If you are not satisfied with Pearson Vue, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pearson Vue
But before filing a complaint, you should
a. Contact the customer support of Pearson Vue first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Pearson Vue - Pearson Vue Exam revoked Suddenly Closed
Hi Team, Greetings for the day! I would like to share that I had appeared for AZ-*** exam via Pearson Vue and proctor said that I looked off screen and suddenly revoked my exam without any explanation. But the fact is, I never looked off scre...
Feb 25, 2024 by Vaishali K
Pearson Vue - Exam revoked without informing Closed
Hi Team, Greetings of the day! I want to say that I gave the aws exam via Pearson Vue and students proctor said that I looked off screen and revoke my exam without any explanation from my side. But truth is I haven't done that I am r...
Jan 05, 2024 by Sudeep
Pearson Vue - Exam not rescheduled nor fee refunded Open
Dear Pearson / UIPath Support Team. I hope this email finds you well. I am writing to request a rescheduling of my UI Path certification examination, which was unfortunately cancelled due to an invalid ID issue. (Indian Govt issued AAdhar ca...
Jun 06, 2023 by sanjay
Pearson Vue - Exam Forfeit Open
Hi team, I was supposed to attempt my CCSP exam on **th April **** at a Pearson Vue center in Bangalore but what transpired that day has left me shell-shocked. My exam was scheduled at *PM, I reached the center at *PM, had to revise some ...
Apr 28, 2023 by Aakash Karwa
Pearson Vue - Not allowed to Take exam while having Aadhar card Open
I had applied for IBM Certified Application Developer - Operational Decision Manager Standard V*.*.*, but was not allowed to take exam on **/**/**** on **:** PM IST as I had Original Aadhar card as proof. It is no where mentioned clearly in ...
Apr 18, 2023 by Kateel Pradeep Kini
Pearson Vue - Microsoft Certification Exam DP300 Cancelled Open
I have schedule of Microsoft Certification Exam DP-*** on **/**/**** and paid fees **** voucher .But I have received one mail about Microsoft Certification Exam Cancelled on ** -JAN-****.Many times I have sent mail to Pearson VUE But I didn't ...
Apr 07, 2023 by BINAYAK SINHA
Pearson Vue - Pearson Vue Proctor revoked my Exam in the middle Open
This is bring to your attention that Pearson VUE has deceived me of the money by revoking my certification exam in the middle. PearsonVUE is a testing vendor which tied up which Amazon to provide a platform to give certification exam. Coming ...
Mar 29, 2023 by Shrestha Saluja Saluja
Pearson Vue - Cancelled the Exam Closed
I was writing my AZ-*** exam suddenly the proctor has finished the exam.how can they do this??...
Mar 25, 2023 by Afeef Ilyas
Pearson Vue - AWS SCS Exam Revoked Open
Brief about the Myself and Exam Sceduled: I work as a Senior Cloud Architect in an IT Company. I have already given * exams for AWS Certifications. This was my *th Exam and due to covid situations, I scheduled my exam using Onvue Proctor from H...
Feb 22, 2023 by pradeep
Pearson Vue - CCNA exam has revoked by proctor Open
Hi All, It was my pleasure that I attended a CCNA exam after a planning of * years on **th of November **** but unfortunately it has been revoked by a proctor. I am pleased to make your kind notice that my exam has been schedu...
Jan 04, 2023 by Bharat Vats
Candidate ID: AWS******** I have given the "SAA-C** - AWS Certified Solutions Architect - Associate - English (ENU)" exam and it was revoked in the middle by the exam scheduler with the unsatisfied and inappropriate reason. This happened to m...
Feb 18, 2022 by Priyank Agarwal
Pearson Vue - Was not allowed to sit in the exam at the last second Open
I had booked an exam through Pearson and the exam was PTE academic exam and I really had high hopes from this exam as I had travelled almost **** kms for this exam and my exam centre was in Noida Pearson office s.b towers sector ** A, the exam ...
Dec 26, 2021 by Sheikh sharik sultan
Hello, Today, I have attempted one exam using Person VUE. My exam got competed in * minutes only. I have followed all the steps as per the policy and suddenly got a popup like * minute is reaming and the exam got finished. I had a very bad...
Jul 01, 2020 by Jagdish Madan Wagh
Pearson Vue - Exam centre does not provided the exam on day and time Open
I have ISTQB Foundation exam on ** june *:** Pm. The exam can be taken from our home. They told me to start half hour before itself(default message in online). So i started *:** pm on ** june itself to check internet connection, camera everythi...
Jul 01, 2020 by Mahendra Amara
Pearson Vue - Without Giving Exam Status is Fail and score is 0 Closed
This is my first experience with PersonVUE,and this teribilly bad(Sorry to say that.) I had a scheduled exam today, I followed the same steps as I got instruction and shared all the photos as evidence and showed my room from the laptop camera ...
Jun 27, 2020 by Biswabaran Mukherjee
Pearson Vue - Not getting any response Open
I came from Australia on **th December and booked exam of pearson PTE on ** December at Jalandhar Touchstone. I have given exam before as well but in Sydney Australia. On the day of exam I reached examination centre around ** mins early. Howeve...
Jan 08, 2019 by Maninderjit Kaur
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