File a Complaint against PayTM
Case Details
Personal Info
Resolution
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How to resolve PayTM complaints online
If you want to complain about a problem that relates to PayTM, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from PayTM by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PayTM?
If you are not satisfied with PayTM, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PayTM and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PayTM
But before filing a complaint, you should
a. Contact the customer support of PayTM first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PayTM
Find the contact details of PayTM to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against PayTM to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in PayTM to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
PayTM - Paytm gave me wrong information which costed my money and time Closed
on may **,**** have book a bus(BSR Travels from hyderabad to khammam) in Paytm (Journey on June *st). On the journey day I have called the operator (Phone number was sent by paytm through message ), then i have shocked to listen that bus servi...
Jun 12, 2017 by Sai hanuman prasad
PayTM - Money refund Open
I was transferring Rs.**** to another bank a/c through paytm but my bal. Has been deducted from my bank a/c but didn't transfered. Its been *month till now i didn't refund my money. Paytm always igoring and not bothering my issue. I'm comple...
Jun 10, 2017 by Bipula Mandal
PayTM - Amount deducted twice from Paytm Wallet Open
I have made one postpaid mobile bill payment of Rs. *** on **th may. But from my wallet it has been deducted twice at the same time i.e **:** pm, there is not even a * minute difference. Many times I made a complaint for the same in paytm but ...
Jun 06, 2017 by CA Shalabh Chandra
PayTM - Unable to return product Open
i had ordered a blazer from paytm on **th may ****. As it was not getting fit properly i requested for return of the same item. But paytm rejected the request with no reason. Then i tried reaching paytm via email explaining the problem, but th...
Jun 03, 2017 by subhalaxmi panda
PayTM - Wrong inforamtion given about recharge and gave wrong benefit Open
I did recharge of rs*** through paytm.They show that they will give U/L calling and *gb (*g/*g)data daily validity ** days but they give only *.* gb data which is not promised and did not give what they promised.They are using false information...
Jun 01, 2017 by Deepak
PayTM - Received opened and already activated iPhone from paytm second time Closed
Hello Sir, I Have Received Replacement of my Previous iPhone Today But This Time Also paytm send me Opened iPhone Box By Repackaging it. Did you Think Customer is Fool ?? I Have Opened The iPhone in Office ...
May 23, 2017 by arsh mittal
PayTM - Money cheated and account deleted Open
I had paytm wallet with paytm.com in which I had Rs.*,***.** . Today while I was booking a ticket through irctc app and choosing paytm as payment option it showed my mobile number is not registered. I tried contacting them through their custome...
May 23, 2017 by Mohit Modi
PayTM - Wrong transaction via paytm, but after complaints not refund Open
I was transfered **** rs from my registered mobile no ********** to non registered Mobile no ********** with paytm on dated ** may **** at **.** am, paytm wallet ID ***********. Many times calling to paytm and complaint but not refunded my amou...
May 23, 2017 by Manoj Vaidya
PayTM - Cheated my Paytm for iPhone 7 plus Closed
I have purchased iPhone * plus from paytm. My order number is **********. I have paid Rs.***** from My Credit Card to order iPhone. I received iPhone on Date **th may ****. but the iPhone box I received is already opened ie : their is no seal o...
May 20, 2017 by arsh mittal
PayTM - Ewallet Closed
Wallet order number *********** .. I had transferred **** rupees from. My mobile number ********** to daughter number ********** which did not reflect in her ewallet due to login issues..when I called customer care I was told to respond to the...
May 13, 2017 by Mark Samuel
PayTM - Refund not received Closed
I used paytm wallet to recharge for my Jio number the amount got deducted but the recharge was not successsful. I called Jio customer care they gave me the transaction id#BR****Y*X* which was declined from their end. Then I called Paytm Custome...
May 06, 2017 by Darshan Thakkar
PayTM - Cashback not received Closed
I ordered an iPhone SE **GB (Gold) on April ** (Order No : **********), at the time of order there was a cashback of **** rs associated with this product. The product got delivered but I did not get the cashback, so I connected with Paytm team...
May 04, 2017 by Gourab Sarkar
PayTM - Wrong & misleading information given on PayTM website Open
Hi Voxya Team, I purchased below cooler from PayTM website on Apr ** **** to beat the heat in this hot summer. As per the product details/images showing on PayTM website, it was supposed to be delivered within **hrs. Attaching snapshot alon...
Apr 27, 2017 by Nitin Kumar Gupta
PayTM - Damaged product delivered with wrong IMEI number Closed
Paytm Order ID : ********** I bought Samsung galaxy On * from paytm. The seller who sold the phone on paytm bought the phone from flipkart in ***** and sold me in *****. After that I received damaged product with different IMEI number which is...
Apr 24, 2017 by Pragya Jain
PayTM - Toyhouse Mini Ferrari Ride On Car Open
I ordered the Toy car on Mar **th, ****, as they mentioned the car, is for the *-*-year-old age group there were no dimensions available in description. Once the product reaches to me I saw the car is very small to my *.*-year old child. I requ...
Apr 17, 2017 by Sagar Ghate
PayTM - Paytm account blocked for over a week Closed
i have mailed them more than ** times regarding the probem i am facing and gotten one mail demanding my bank account staement and sms screenshots for proof which i provided them immediately.After that i dropped several mails begging them to he...
Apr 13, 2017 by Anjali Chadha
PayTM - Cashback not given - Misleading Advertisement Open
When I had recharged via Paytm using their promo code, they said that I will get Rs. *** Cashback. When I didn't get it and raised a complaint, they said contact your Telecom Operator Registered Mobile No : ********** Order No : **********...
Apr 06, 2017 by Ruchi Patel
PayTM - Used iPhone 7 sold as New Open
I ordered a "New" iPhone * from PayTM. When I received the phone, I attempted registering it online and found out that the warranty for that device is expired. I called apple care and they confirmed to me that the device warranty expires only i...
Apr 01, 2017 by Taniya Singh
PayTM - Cancel - Paytm Order no 2950021200 Open
I have placed a order for Sofa (Order No :**********) on **nd March ****. I realized that I have provided shipping address of Hyderabad which is wrong as recently I have moved to Bangalore. I tried to reach out your customer care # ****-****** ...
Mar 24, 2017 by Madhusmita
PayTM - Order cancelled without notice and customer support lied Open
I ordered Macbook Air for **rs on **th March ****. After the order was completed the payTM cancelled the order without my notice. When I tried to reach then on facebook at that time the customer support lied to me by saying that the order was...
Mar 18, 2017 by Chirag Chaudhari
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Questions about PayTM
Ask questions about PayTM and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PayTM?
0120 3888 3888
What is PayTM office address?
One97 Communications Ltd.
One Skymark, Tower D, Plot No. H-10B,
Sector-98, Noida–201304
What is PayTM customer care email?
Where to find PayTM discount coupons?
Who is the Owner / CEO of PayTM?
Vijay Shekhar Sharma
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