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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Partha Sarathi?
If you are not satisfied with Partha Sarathi, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Partha Sarathi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Partha Sarathi
But before filing a complaint, you should
a. Contact the customer support of Partha Sarathi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Partha Sarathi - Due to cancellation of flight by airline full amount not refunded Open
I have done my flight booking through Ease My Trip and my booking id: EMT********, the airlines (Go Air) has cancelled the flight. At the time of booking Rs *,***/- has been debited from my account and Ease My Trip has refunded Rs *,***/- i.e. ...
Dec 15, 2020 by Partha Sarathi Bandyopadhyay
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