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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Pakistani Dress By Rk - Package not sent Open
I’ve ordered a dress on *th December **** on Instagram. I had done online payment through gpay. These people have not sent me a tracking id yet. I’ve been asking from the time i placed order. They’re ignoring my pings and calls. Please h...
Dec 27, 2021 by Asfin Naaz
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