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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyoroom?
If you are not satisfied with Oyoroom, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyoroom and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyoroom
But before filing a complaint, you should
a. Contact the customer support of Oyoroom first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyoroom - Payment done but didn t get booking ID Closed
I am writing to request for my refund. I had tried to book a room in oyo townhouse *** munshipuliya lucknow through oyo app for which I had paid ₹ ****(paytm wallet). Due to some technical error my booking was cancelled and i hadn't received...
Mar 16, 2023 by Deepinder
Oyoroom - Oyo has sold my Confirmed fully paid booking EUJA6092 Closed
My Booking No EUJA**** was confirmed and fully advance paid. But when reached near hotel location and called to oyo customer care for location of hotel & received surprised answer from executive that hotel sold out. Customer care just asked us ...
Jun 30, 2019 by Gurprit Singh
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