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i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
OYO Rooms - Worst hotel services Closed
We booked an OyO room in Hotel Flic Flac ,Lajpat Nagar,Delhi on **th june,****.The first day services were satisfactory so we extended the booking for next day.Next day when we came back to our hotel at night there was no water in the washroom....
Jun 21, 2018 by Saloni Saraiwala
OYO Rooms - Poor services of hotel Open
My friend and I were recently guests at the Hotel Tisya from ** may to ** may . Our booking ID is TBMZ****. We were highly recommended the Hotel by our friends who had stayed there last year on their honeymoon. We also did our own research bef...
Jun 20, 2018 by Naman
OYO Rooms - Oyo Rooms — hotel charge extra amount / no oyo customer care support Open
I booked stay at Paradise Continental with Booking ID GEPN**** I got confirmation email with three (*) adults Triple occupancy. I paid advance payment to oyo while booking. After arrival at hotel, i learn that they have received booking only ...
Jun 13, 2018 by Vipul Patel
OYO Rooms - Bad Service of hotel from OYO Closed
I have booked two rooms on OYO application in mahabaleshwar. But we got only one. I have paid Rs.****/- booking ID is BONF**** Other issue in that room : *. Shock observed at tap of greaser in bathroom. *. Room were not clean. *. Room...
Jun 09, 2018 by Sandip Limbachiya
Booked family room directly at OYO hotel snow retreat no. ***** Naddi but it's just kind of big room with pathetic toilet which doesn't have a wash basin inside the room... further there is no key available for the room...needs a resolution imm...
Jun 08, 2018 by Pradeep
OYO Rooms - Booking misguide charges Closed
I had booked one room Vrinda Anandam Resorts, Vrindavan through OYO App for * days. However I have checked earlier on **th May'**** and Paid extra amount which is acceptable. However that time I spoke to reception desk and ask him to check out...
Jun 07, 2018 by Sunil Matta
OYO Rooms - Oyo cancelled booking amount not refund. Open
I had booked with prepayment * rooms for one nights stay at oyo ***** lime wood Gurgaon from *st June to *nd June of may under booking id HNVX****. When I arrived there my partner did not bring the official identity proof, which led me to...
Jun 06, 2018 by Vijay singh
i made the prepaid booking on oyo for my interview scheduled next day in a company in gurugram. next day my train got late a little and i reached the hotel at around *.** am in the morning of *nd june.hotel manager(hotel raj ,arakshan road, pah...
Jun 04, 2018 by Apoorv Srivastava
OYO Rooms - Harassed and abused Open
The hotel staffs were really rude and ill mannered. i felt degrading and embrassed in front of other guests n staffs also...the simple reason was i bleed in bedsheet. This was natural mishap, And can be happened with any women in anywhere If t...
Jun 04, 2018 by Pratik Kumar rajak
OYO Rooms - Checkin cancelled by oyo rooms Open
We booked an Oyo on Friday for digha Oyo no ***** booking id- SYWU**** when we traveled so far and reached to our hotel they refuse to make check in as they said there was some problems with Oyo systems for which the rooms were booked however t...
Jun 02, 2018 by Sourav Nayak
We went to Uttrakhand as tourists on **/ ** /**** to spend our vacation in Ramnagar, Jim Corbett. but we had to face horrifying incident with us in the Hotel. My wife booked a room from oyo Android app on **/**/**** for oyo Property No. ****...
May 31, 2018 by Naveen Dalal
OYO Rooms - Fraud in Package Open
Our conformed room not give to us when me n my family reach hotel.. Oyo rooms fraud us.. Please help us My contact no ********** My conformed order is attach below......
May 28, 2018 by Chintankumar Patel
OYO Rooms - Cheated by Oyo rooms Open
I booked a package to thailand from Oyo holidays. My package was from *th of May **** to **th of May ****. We booked our package on ** of April. No receipt was given for payment done to them. No one answered the calls. My calls were either igno...
May 21, 2018 by Priyank patel
OYO Rooms - Refund not received Open
Booking id -xjqr****. I checked in at around * ** pm to this hotel called varcity ruby. It was the dirtiest place I have ever been to. No person with the right mind would stay even if it's free. We were made to check the other room but it was a...
Apr 29, 2018 by Swetha udupa
OYO Rooms - Service not provided as promised Closed
I have checked in one of the oyo rooms from **th of april- **th of april.My concern is of the date **th april time *:**-*:** a.m. I have lodged complains to the oyo consumer helplines. But no action was taken after around **-** calls made or re...
Apr 17, 2018 by Umang Bansal
OYO Rooms - Cheating By OYO Rooms Open
I booked a package for kerala trip with my wife for * nights and ** days through OYO Rooms. I was asked to pay my entire trip cost as advance money which I paid via online transaction. I was scheduled to arrive and depart from kochi airport. O...
Mar 25, 2018 by Sandeep Kumar Mishra
OYO Rooms - Bedbugs in Oyo Flagship Hotel Highway Residency Open
My stay with so called Oyo Flagship Mumbai ***l ,Chakala Sahar Road or Hotel Highway Residency resulted in encounter with bedbugs at * AM in the morning. This was totally stressful as there are no prior checks conducted to avoid such conditions...
Mar 17, 2018 by Ak
OYO Rooms - Tax Invoices - GST Open
Hi, I had booked rooms in Chennai in Chennai during **th to **st Jan **** and **rd to **th Jan ****. with booking id - sjwd**** and CULA****. i Stayed at two different hotels in Chennai. during those dates. i have not yet received the GST tax i...
Feb 21, 2018 by Chellapilla Venkat Ramana
OYO Rooms - Mobile stolen from room - no cctv footage Closed
My mobile phone was stolen from my room in the middle of the night between *am-*:**am. Another guest too complained that he strongly suspected that a staff member entered his room in the middle of the night. I was staying at Ark Apartment Hotel...
Jan 04, 2018 by Ramlah Merchant
OYO Rooms - Oyo rooms vheeting Closed
I booked a hotel from ********** hotel Bhumi.. which was not in mount abu but it was writen as mount abu in the oyo address.. Even the hotel owner and manager at hotel Bhumi told that the address is incorrect and they insisted me to call back a...
Dec 30, 2017 by Aniruddha Mukherjee
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