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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OYO ROOMS and HOTELS?
If you are not satisfied with OYO ROOMS and HOTELS, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OYO ROOMS and HOTELS and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OYO ROOMS and HOTELS
But before filing a complaint, you should
a. Contact the customer support of OYO ROOMS and HOTELS first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
OYO ROOMS and HOTELS - Refund not processed Closed
I booked a room through Oyo website as soon as I reached there receptionist said there are no rooms available I called Oyo customer care he sent me to other hotel making payment of that hotel again. I called Oyo services again for refund of th...
Sep 14, 2024 by Akash Hadpad
OYO ROOMS and HOTELS - Alleged Fraudulent Activities and Inadequate Service Open
I am writing to express my extreme dissatisfaction with the recent experience I had with OYO Rooms during my booking at Mohan Villa B** near Lotus Temple in New Delhi on ** Jul **** vide booking id – U*CJ****. I am dismayed by the level of mi...
Aug 20, 2023 by Ankit Malik
OYO ROOMS and HOTELS - My hotel OYO google pages should be removed Open
IN **** september my hotel oyo contract is expires but after almost one year has passed but my property oyo page is still online(oyo ***** apalace) on google side which affecting my business revenue....
Aug 03, 2022 by Satyam soni
OYO ROOMS and HOTELS - Money credited but denied by OYO Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Oyo Room Bookings The issue that I have experienced was: I booked a hotel in Nainital through OYO on *nd July **** after paying **% advance but on the next day I received mess...
Jul 10, 2021 by Jitender Kanswal
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