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The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
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OYO ROOMS - CHENNAI , INDIA - Rooms not allocated and refund not done Open
I have booked a room through oyo app rs ***. But when i am arrived to the hotel at the last moment they cancelled my booking . Oyo team have forwarded to another hotel but they are also not accepting for the payment commited by oyo i was totall...
May 29, 2023 by Praveen Mahalingam
OYO ROOMS - CHENNAI , INDIA - COMPANY IS DENYING REFUND FOR THE TECHNICAL PROBLEM FROM THEIR SIDE Closed
Hello, On **th June **** i tried booking a room in OYO ***** Hotel BSR Grand and also tried paying the amount through my Google pay account. At that time payment was not successful and even the booking with payment due status was not getting...
Jul 09, 2020 by V ARUN KUMAR
OYO ROOMS - CHENNAI , INDIA - Refund not received against booking in OYO Closed
Had made a booking * month ago through OYO but the booking was canceled on the date of check-in and they said they will give another room instead of the older one.But for the next room they said i had pay **k+ than the total amount of previous...
Jul 03, 2019 by Navnit Kumar
OYO ROOMS - CHENNAI , INDIA - BOOKING ID SORT6829 Closed
I have continued following with Oyo team but till date no any response received from side. I have cleared to Oyo that when I visited to hotel after confirming the online booking Oyo app then hotel owner denied because room price issue with you...
Jun 24, 2019 by BANWARI LAL
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