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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Oyo Life first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo Life - Refund of security deposit for OYO life Of Closed
I have stayed in oyo life del**** from *-**-**** in Delhi..As per the policy of the OYO LIFE I have paid the one month rent as well as the security deposit through my credit card. The security deposit was Rs.***** which would be returned to me ...
May 23, 2020 by Sandeep Sripada
Oyo Life - Security Deposits not yet refunds Closed
Hello, I have not received my deposit back from OYO life. It's been over three months now. Filed several complaints at OYO life customer support but no response received.My booking id is *****. ...
May 15, 2020 by Lk
Oyo Life - Property Items not present Open
My booking is is ******, I am facing issues of AC, Electricity and Kitchen items already raised issues and complaint to property supervisor but no any issues resolved yet. I checked in on **th March, till then I am struggling in this matter no ...
Apr 28, 2020 by Arif Khan
Oyo Life - Deposit Refund Open
Hello, I have not received my deposit back from OYO life. It's been over three months now. Filed several complaints at OYO life customer support but no response received. OYO life had problem with property owner & left the property on *th J...
Apr 25, 2020 by Sanket Kothari
Oyo Life - Security deposit money not refunded Open
i was staying with oyo life from last six months in the property GRG**** The issue is deduction of rent from security deposit without any reason I have already paid the full rent of April month and I have given the move out request on **.**.*...
Apr 16, 2020 by Avinash Daultani
Oyo Life - Spread of fake infrormation led to higher penalty fine Closed
In accordance with the Corona outbreak. We were informed by Mr.Pandi, Operation Manger of OYO LIFE CHN**** Near SRM University about a discount coupon which was supposed to be provided by the oyo team (according to him and whoever above him). A...
Apr 15, 2020 by Alex
Oyo Life - Cancellation of booking and refund not processed even after a month Closed
I had made a booking at oyo life in Pune, PUN*** for the **th of March and due to COVID ** my reason for stay had been cancelled so I had cancelled my booking at the PG. I was supposed to receive a refund minus the cancellation fees. It has bee...
Apr 07, 2020 by Manav Dhanabalan
Oyo Life - Fraud by oyo life Open
I Neomi Vishwas Gaikwad moved into the oyo life property OYO I Neomi Gaikwad Booking ID: ***** OYO LIFE PUN*** -Ambegaon BK, Pune in the month of january and have faced major and multiple issues in a short span of time since moving in includ...
Apr 06, 2020 by Neomi Gaikwad
Oyo Life - NOT RETURNING CUSTOMERS MONEY PATHETIC CUSTOMER SUPPORT Open
I was supposed to check into my accommodation on **th of March, ****. But due to covid ** crisis, I had made a cancellation request on the **th of March, and did not check in. I am writing this complaint on April *, ****, and still not received...
Apr 02, 2020 by Jayson
Oyo Life - SECURITY DEPOSIT REFUND Open
They say **-** days of time takes for the refund, but its has already been a month and I still haven't received the refund. During these times of COVID-**, a company is harassing its customers by not providing what is theirs....
Mar 31, 2020 by Satyajit Baliyan
Oyo Life - Refund of security deposit from Oyo life Closed
Oyo life has shut down property GRG **** on ** January **** and till today it's been more than ** days I haven't got my deposit amount Rs **** back all I got is fake promise my booking id is *****. Please help me in getting back security deposi...
Mar 20, 2020 by Mohit Batra
Oyo Life - Money not refunded even after 50 days of cancellation Open
I have made a booking in OYO LIFE in jan **** later u have cancelled it and asked for the refund on **th Jan ****. As per the policy i need to get refunded in ** working days. But it's been more than a month i am still waiting for money to get ...
Mar 19, 2020 by Dinesh raavi
Oyo Life - Advance refund not paid Open
I am janvi gandhi, booking ID:***** Oyo life ID-***** We have given check out mail **.**.**** (as below attached) for check out date **.**.**** (* month advance) Actual Check out on **.**.**** done. We have already fully paid Dec re...
Mar 12, 2020 by Janvi vipulkumar gandhi
Oyo Life - Refund Not received Open
Hi, OYO life property NOD*** got closed on November **** & I was told to shift to new property, I shifted to new property rent for new property was Rs.**** Approx. & rent for old was Rs.*,***. When I shifted to new property They charged me a...
Mar 11, 2020 by Ashish Sharma
Oyo Life - Asked is to move out with only 5 days of notice Closed
Oyo Life PUN*** which is located at Vadgaon Budruk has decided to discontinue their service on * days of notice and asked us to move out by **th of Feb ****. Even though such things were not mentioned in their agreement. It is not just about ...
Feb 25, 2020 by Yuvraj Fulaware
Oyo Life - Security Money not Refunded Open
My Oyo Life booking id is *****. I took Oyo life ****, Madhapur in December, **** and moved out of the property on **th Jan, ****. As per Oyo's Agreement they pay the security deposit refund within ** days of move out. Today is **rd Feb, ****...
Feb 23, 2020 by Aditya Saurabh
Oyo Life - Security Deposit not refunded Open
My booking ID is ****. I placed my move out request on *rd Dec **** and moved out by **st Dec ****. I have not received any refund of security deposit money despite repeated calls, emails, and tweets. It has been * weeks since I moved out, and ...
Feb 22, 2020 by Shreya Singhal
Oyo Life - Refund of Security Deposit Closed
It's been more than * month I haven't received the refund. The property was shutdown and I had to exit, and it wasn't even informed to me. I got to know by the fellow flatmates. The team never informed about the shutdown. I had a horrible exper...
Feb 21, 2020 by Saba Bagban
Oyo Life - Security amount deduction Closed
Oyo life booking id-***** The company has deducted ****rs from security amount without any notice. And as per agreement they have to refund my security within **days. While it's been *month....
Feb 19, 2020 by Shikhar Gupta
Oyo Life - Refund of security deposite Open
I have checkout from OYO life on the **th of Dec ****. and I have canceled my booking Id (*****). and they agreed to pay the amount of **** from the total amount of **** but I didn't receive any money. when I am calling them they said to wait f...
Feb 13, 2020 by Nageshwar
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