File a Complaint against Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
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a. Contact the customer support of Oyo first
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Case Details
Personal Info
Resolution
Oyo - Hotel denied for room but I already paid through Paytm Closed
Booked hotel online through OYO but when reached hotel, reception denied for room at this price, he demanded ***+GST for * ac room, so I cancelled hotel, please refund my money if u r not arranged room in ur said price.......
Aug 31, 2022 by Ankhleshwar sharma
Oyo - Over charged Closed
Sir, i have booked an Oyo room having booking I'd G*FK**** on **.**.****. I have already paid Rs *** as asked during booking process but at the time of check in I had to pay Rs *** more means a total of Rs ****/- and at that situation I had to ...
Aug 30, 2022 by vikash Kumar
Oyo - Refund not given Closed
Me and my friend was coming from a long distance. We were exhausted and booked a room in OYO. We went there and the hotel manager denied our check in. So we called the customer service and a girl named Shilpa took the call and said that she had...
Aug 30, 2022 by Rahul Krishna N U
Oyo - Extra charged Closed
yesterday they told me for extra hours after check out we need to pay *-**% and *hourz will be complementary for us .. and the hotel person is asking full one day amount.. and when I talk to customer care they are making stories and says hotel ...
Aug 30, 2022 by Maleka Begum
Oyo - Fraud OYO Townhouse Alert Closed
This is brief review and complaint about OYO Townhouse *** Crystal Leaf in Sector ** A , Noida. I had booked through oyo app for *N and payment was done prepaid . On reaching the staff denied that they accept prepaid payment and they refused t...
Aug 29, 2022 by Aditya Rajesh Jadhav
Oyo - Fraud Open
I booked hotel made payment online when checkednin hotel adked more money i callled oyo but no solution and said to wait for making other hotel arrangements nearby when no solution they canceled the booking self online and did not refund my mon...
Aug 29, 2022 by Atul Lahase
Oyo - Oyo charged extra money through hotel owner Closed
The room booking was for Rs. **** (id - O*T*****) I had paid it online It was non refundable But when we go to the hotel the owner says it is lesser price and that they never gives rooms to this amount He also adds he has not checked us in....
Aug 29, 2022 by Dishal
Oyo - Oyo fraud Open
I made a hotel booking from Oyo app and paid money online, when I went at the hotel for checkin hotel were asking me **** rupees extra so I called Oyo regarding that matter, they told me to wait they will call the hotel but after some time they...
Aug 29, 2022 by Atul Lahase
Oyo - Refund not received Closed
I had made a booking with OYO for stay from **th to **st Aug, but later I had to cancel the stay which was well within the company policy, and I should have therefore gotten a full refund. The app says the refund has already been issued but it...
Aug 29, 2022 by AKASH Choubey
Oyo - Oyo hotel refund Closed
I had booked hotel *OYO*. SPOT ON ***** Hotel Sourav Plaza *Booking Id*: D**Z**** *Check-in Date & Time*: ** Aug, **:** PM onwards *Checkout Date & Time*: ** Aug till **:** AM *No. of Rooms*: * SPOT ON NON-AC Rooms When we reached at ...
Aug 28, 2022 by Chinmayee mallick
Oyo - Your employee should booked wrong rooms Closed
Booking id-YIWI5955 I booked the Alpine Hotel, Homestay. But when I call, I explained all the details nd tell the id but ur employee should booked the wrong hotel, so i want to refund my amount. please refund as soon as possible... ...
Aug 27, 2022 by Vikas Chhabra
Oyo - Booking confirmed advance payment booking Open
I'm booked the oyo rooms after my booking confirmed advance booking payment have done booking no. TXQY**** booking date **/**/***** to **/**/**** hotel name is master hotel sirsaganj dist. firozabad up after confirmed the booking I'm reached at...
Aug 26, 2022 by Gaurav
Oyo - Breach of privacy Closed
I booked a hotel room via OYO hotels, I got a call from a number and WhatsApp texts from the said number, who claimed to be an OYO employee. The text included the booking ID along with the hotel room details. I made the payment for the hotel bo...
Aug 25, 2022 by Ramteja Sanketh
Oyo - Refund related Closed
Booking id VCFU**** I had booked a hotel on **th August then next morning **th August I get a message at *:**am that your booking has been shifted (capital O ***** JP tower to Capital O ***** Prince Residency ) then i called customer suppo...
Aug 25, 2022 by Rohit
Oyo - Fraud Unfair Open
I have placed a booking today (August **th ****) - tomorrow (August **th ****). The booking amount was shown as Rs. *** and the hotel is asking me to pay Rs. ****. This is not the first time this happened, I have raised many issues to Oyo, they...
Aug 19, 2022 by Nilavar Dinesh
Oyo - Money deducted but booking not done Open
I had made a booking on Oyo on **-**-****. The payment was done via Phonepe application. The amount (Rs. ****) was deducted from my account but the booking was not made in the Oyo application. It showed that ' The booking was unsuccessful '. I...
Aug 15, 2022 by Vishnu Ramakrishnan
Oyo - Fraud scams from oyorooms Closed
I raised the issue ** days back and more than **+ days have passed already from last interaction, but still there is no update from oyo teams. I wanted to know the status of my ticket, Oyo rooms customer care is not picking up my number as well...
Aug 12, 2022 by Nilesh Mishra
Oyo - Fraud going on in Oyo Closed
I have done booking on Oyo ( HR Paying Guest House) Booking Id- CW*B****. When i went to the hotel the owner denied checkin by saying " we have ended tie up with Oyo".I immediately informed Oyo and Oyo asked me my bank details and told me that ...
Aug 09, 2022 by Abhay Trivedi
Oyo - Money deducted more Closed
I booked a hotel through oyo, when reached hotel they were asking **** ra extra and denied check in, I canceled my booking due to this and now refund amount is *** ra less ...
Aug 08, 2022 by Amrendra singh
Oyo - Booking not confirmed Open
I booked Capital O ***** Urban Inn and did online payment , reaching the hotel the manager told there is no such booking ...
Aug 08, 2022 by Gurkanwal Singh
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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