File a Complaint against Oyo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo - Oyo hotel refund Closed
I had booked hotel *OYO*. SPOT ON ***** Hotel Sourav Plaza *Booking Id*: D**Z**** *Check-in Date & Time*: ** Aug, **:** PM onwards *Checkout Date & Time*: ** Aug till **:** AM *No. of Rooms*: * SPOT ON NON-AC Rooms When we reached at ...
Aug 28, 2022 by Chinmayee mallick
Oyo - Your employee should booked wrong rooms Closed
Booking id-YIWI5955 I booked the Alpine Hotel, Homestay. But when I call, I explained all the details nd tell the id but ur employee should booked the wrong hotel, so i want to refund my amount. please refund as soon as possible... ...
Aug 27, 2022 by Vikas Chhabra
Oyo - Booking confirmed advance payment booking Open
I'm booked the oyo rooms after my booking confirmed advance booking payment have done booking no. TXQY**** booking date **/**/***** to **/**/**** hotel name is master hotel sirsaganj dist. firozabad up after confirmed the booking I'm reached at...
Aug 26, 2022 by Gaurav
Oyo - Breach of privacy Closed
I booked a hotel room via OYO hotels, I got a call from a number and WhatsApp texts from the said number, who claimed to be an OYO employee. The text included the booking ID along with the hotel room details. I made the payment for the hotel bo...
Aug 25, 2022 by Ramteja Sanketh
Oyo - Refund related Closed
Booking id VCFU**** I had booked a hotel on **th August then next morning **th August I get a message at *:**am that your booking has been shifted (capital O ***** JP tower to Capital O ***** Prince Residency ) then i called customer suppo...
Aug 25, 2022 by Rohit
Oyo - Fraud Unfair Open
I have placed a booking today (August **th ****) - tomorrow (August **th ****). The booking amount was shown as Rs. *** and the hotel is asking me to pay Rs. ****. This is not the first time this happened, I have raised many issues to Oyo, they...
Aug 19, 2022 by Nilavar Dinesh
Oyo - Money deducted but booking not done Open
I had made a booking on Oyo on **-**-****. The payment was done via Phonepe application. The amount (Rs. ****) was deducted from my account but the booking was not made in the Oyo application. It showed that ' The booking was unsuccessful '. I...
Aug 15, 2022 by Vishnu Ramakrishnan
Oyo - Fraud scams from oyorooms Closed
I raised the issue ** days back and more than **+ days have passed already from last interaction, but still there is no update from oyo teams. I wanted to know the status of my ticket, Oyo rooms customer care is not picking up my number as well...
Aug 12, 2022 by Nilesh Mishra
Oyo - Fraud going on in Oyo Closed
I have done booking on Oyo ( HR Paying Guest House) Booking Id- CW*B****. When i went to the hotel the owner denied checkin by saying " we have ended tie up with Oyo".I immediately informed Oyo and Oyo asked me my bank details and told me that ...
Aug 09, 2022 by Abhay Trivedi
Oyo - Money deducted more Closed
I booked a hotel through oyo, when reached hotel they were asking **** ra extra and denied check in, I canceled my booking due to this and now refund amount is *** ra less ...
Aug 08, 2022 by Amrendra singh
Oyo - Booking not confirmed Open
I booked Capital O ***** Urban Inn and did online payment , reaching the hotel the manager told there is no such booking ...
Aug 08, 2022 by Gurkanwal Singh
Oyo - Charged wrongly Closed
I booked hotel and paid ammount online. When I reached hotel staff said I have already checked out and they can not give me my booked rooms....
Aug 08, 2022 by Samarth jadhav
Oyo - Refund Open
I booked a room from oyo and paid the whole amount prepaid but when I reached the venue they were asking for more amount. So I called the custom care they took my bank details via mail and said they’ll refund the whole amount but Till now I ...
Aug 07, 2022 by Aaditi
Oyo - Amount not refunded Closed
Oyo customer representative asked to cancel a hotel booking as Hotel didn't exist at the location on *th June **** and as of date have not refunded the amount. OYO has been contacted * times today i.e August *th **** and all the representatives...
Aug 06, 2022 by Maneet
Oyo - Amount not refunded Open
Hello voxsya, first i booked one room for *** on oyo then i cancelled it. In the app that shows the refund amount is transferred but it is not credited to my bank account. Then again i booked one room for **** and i went to hotel with given id ...
Jul 30, 2022 by Sumanth M
Oyo - Check in denied for online payment Closed
I booked * rooms for * day and paid INR **** online. But I was denied to check in for making the online payment. My booking I'd was CPHS****. PLEASE HELP...
Jul 19, 2022 by Anup Anand
Oyo - OYO MONEY REFUND SCAM Open
I Booked an OYO on June **th. Hotel Manager Denied us to give Room. HE ASKED TO PAY Extra Amount. Oyo Executives said total refund will be initiated and sent a mail also which includes refund amount Till the date i havent recieved my refun...
Jul 17, 2022 by PUDARI SREE RAM CHARAN TEJA
Oyo - Refund not initiated and no proper response Open
I have paid **** rupees extra from what was shown in the OYO app for check in. OYO customer service assured me that extra amount paid by me will be refunded after I submit the valid bill receipts after my check out. I also have an email confirm...
Jul 13, 2022 by Nishanth M
Oyo - No refund given by OYO Closed
I have booked rooms in oyo for *days i.e from **- june-**** to **- june- ****. I have paid money of Rs.**** on **rd June for room booking. On **th Oyo showed to paid extra Rs.**** for my rooms, which I have paid earlier. So I cancelled my book...
Jul 11, 2022 by Jyothi
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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