File a Complaint against Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo - Refund not credited Closed
I canceled a booking in OYO on **Sep ****, Customer care person said it will be refunded in *-** days. I called many times, and they said they will check, and they will connect with the service desk. But they are not answering. I wasted lot o...
Oct 19, 2022 by raghu
Oyo - Oyo hotel denied check In against Confirmed Booking Closed
I had pre-paid this amount for the booking of my hotel room from the OYO Rooms App. when I reached the hotel the next day for my check-in, the hotel manager denied me from checking-in.. He said they are not accepting online bookings as of now. ...
Oct 19, 2022 by Ankit Kumar
Oyo - On a confirmed booking got overcharged Closed
I booked the hotel for Oct **th at Oyo township *** in Amritsar... after reaching the hotel at *PM the person at reception informed they annot honour the price and I will have to pay additional **** rupees I had no other option as it was late a...
Oct 18, 2022 by Rishab Singh
Oyo - Refund fraud Open
I booked a room on **th October for **-**rd October though payment wallet payment mode. For some reasons, i had to cancel the booking and expecting the refund amount to be transfered in original payment mode but oyo did fraud here they refun...
Oct 17, 2022 by Vikrant Singh
Oyo - Service not provided Open
I have booked from oyo before the service was good but recently i have expericed very bad service from them i have experienced this issue since my last * bookings where i make bookings from oyo app and when i go to hotel for checkin they deny a...
Oct 17, 2022 by Rishil Nair
Oyo - Refund not credited in my account Closed
I booked online hotel and cancelled before cancelled time they showed I will get full refund the status also showed I qwill get refund but till now money not credited in my account I'd GYBK**** Digvijay Singh **********...
Oct 15, 2022 by Digvijay Singh
Oyo - Refund money from Oyo Open
I booked a room from Oyo app on the dates of * Rd October to * th October **** on September last week of **** and it was cancelled on * nd October as the hotels is not accepting any bookings. So Oyo suggested me another room nearby only but i d...
Oct 13, 2022 by Kandela Prem Chand
Oyo - REFUND DIDN T RECEIVED Open
I BOOKED A HOTEL FROM OYO ON **TH SEPTEMBER **** FOR **TH NOVEMBER **** BUT DUE TO SOME EMERGENCY I HAVE TO CANCEL THE BOOKING ON **TH SEPTEMBER **** BUT STILL I DIDN'T RECIEVED MY REFUND ...
Oct 11, 2022 by SAYAN CHAKRABORTY
Oyo - Oyo Refund not received on booking cancellation Closed
I've cancelled my booking but haven't yet received the refund, please look into it for me. In the oyo app it's showing that refunded but I haven't received it yet...
Oct 11, 2022 by Aftab khan
Oyo - Refund not receieved Closed
I have been waiting for refund of my booking and has been chasing OYO for last ** days but still did not receive my refund. After speaking to multiple customer service executive and managers there is no progress on status....
Oct 10, 2022 by Kamlesh Negi or Narendra Mishra
I booked a room in Oyo on * th Oct **** and paid *** through Oyo and reached hotel then owner refused to give room and I cancelled my booking they haven't asked reason and initiated *** refund,if owner rejected why should I have to be charged.w...
Oct 09, 2022 by Nadiminte Maheer
Oyo ...
Oct 08, 2022 by Parthiban
Oyo - Issue with OYO booking Open
I made a booking in this hotel via OYO by paying *** rupees, But the hotel management is saying that, They are not allowing OYO bookings. I have paid the amount for the same I have asked to the management. They are saying that to speak with OYO...
Oct 06, 2022 by Srinu
Oyo - Oyo does provide refund Closed
Name - Vikki Ram Das Oyo booking ID - LFFW5998 Hotel does allow me to check in and Oyo does not provide my refund....
Oct 05, 2022 by Vikki Ram Das
Oyo - I need refund The hotel manager said they are not accepting online bookings from online Closed
I booked for oct* and it said we have ** hrs cancellation. Now the hotel people are telling they are not accepting the orders. So please cancel and get refund....
Oct 01, 2022 by Karimun Nisha
Oyo - Booking done but not allowed by hotel manager to enter the property Closed
I booked room in oyo for ** to ** Sept **** but when reached hotel manager refuses to give room and told that they will not allow oyo customers after that oyo manager received call and asked me for refund or change I accepted refund but now als...
Oct 01, 2022 by Digvijay Singh
Oyo - Charge extra amount from booking amount Open
I have book room in hotel Love stay in dashrathpuri New Delhi on **-**-**** to **-**-**** And Booking ID C*N***** for * adults and Booking Amount is Rs. **** .But during check out when I have made online payment of this particular amount Hotel...
Sep 25, 2022 by Kuldeep Raj
Oyo - I Want Refund for the Cancellation Open
Recently I booked a room in Oyo and that hotel said that no available rooms at that time but I paid a partial amount for that booking they transferred to another hotel they also canceled because of the availability issue, then I got the confirm...
Sep 22, 2022 by Sai Krishna
Oyo - Didn t get refund yet Open
Sir I have booked an Oyo on ** September **** booking I'd -HUDZ**** .But your customer service consultant cancel my booking on call on my behalf .The coustomer care provider says your amount of cancelled hotel refund in ** hours but it's too mu...
Sep 19, 2022 by Dheeraj
Oyo - Wrongly charged by oyo Open
Actually i want to give * star for Oyo but there is no option for it. I had booking with Oyo. Im standing outside hotel with my family and kid . Hotel management asking for **** rs extra charges. I was contacted to customer care and also region...
Sep 19, 2022 by Pinkesh Rothe
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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