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Oyo
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How to resolve Oyo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Oyo
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Oyo - Amount not refunded Open
**July**** I was booked room in Oyo app ,Booking ID: Y*KN**** , I was booked wrong hotel so ,I cacle the booking but still I didn't get my money back in Oyo app ...
Jun 20, 2022 by Kamala Kannan
Oyo - No Hotel Property when I booked from OYO Closed
We booked Hotel From OYO ID No KTNK**** from **/**/**** to **/**/**** and there is no hotel property at the location. Number given on the OYO for hotel is not picking up the call No is ** ********** and even the customer card number if OYO i.e...
Jun 18, 2022 by Anukrati Bagherwal
Oyo - Refund not received Closed
Booking reference: NLQX**** I am writing to you to raise an issue about: Oyo Room Bookings The issue that I have experienced was: Many times a called Oyo but no response. Now I am fed up again and again they are disconnecting my call. I j...
Jun 17, 2022 by Sumit manhas
Oyo - Didn t get full amount as refund Closed
I ordered a room and cancelled my booking but I didn't get the full refund amount ...
Jun 15, 2022 by Anitha
Oyo - Personal luggage kept out Open
I checked in Oyo Capital O ***** Omkar Executive Pune on **th June around **:**, it was late night so I went for dinner outside after coming back around **** I found that without my permission my room door was open and they checked my bag and k...
Jun 15, 2022 by Rajsingh
Oyo - Refund Open
I need a room to stay . I booked a room in Oyo. I paid the money through online. After i went there the management refuse to stay there. They told that amount went to Oyo account not to me you have to pay again. I came back and cancel the booki...
Jun 14, 2022 by Y raju
Oyo - Extra charges Closed
I have been cheated by spot on oyo hotel and I have charged extra money Rs. ***/- for without reason, I have tried to complaint oyo customer care but no one responded, I think voxya can solve this issue.....
Jun 14, 2022 by Sai Ramana
Oyo - Won t rescheduley booking Closed
I booked a hotel on oyo. On **th June, **** **:**PM IST. Booking details: *Booking Id*: YM****** *Check-in Date & Time*: ** Jun, **:** PM onwards *Checkout Date & Time*: ** Jun till **:** AM *No. of Rooms*: * Classic Room *Number of Gue...
Jun 14, 2022 by Kashif Firoz
Oyo - Refund not credited Open
I booked a room with oyo on **th of june **** at Himachal pradesh . But when i reached there and called them they told me that they dont have any room for me. After a long discussion i told them to refund my money , they agreed for the same but...
Jun 13, 2022 by rohit singh
Oyo - Booking was confirmed but on arrival hotel says No room Closed
I have booked hotel Durali dx vide booking ID *********, I received a mail about confirmation but when I reached hotel they say there is no room and didn't work for any alternative where as I had paid for the same Please do the needful as ear...
Jun 12, 2022 by Muneer Ahmed
Oyo - REFUND Open
I had booked Oyo on April ** and did the full payment through the Oyo on ** April **** app but when I called the hotel manager he said he wouldn't let me enter. I cancelled my booking and after some days my refund status was initiated but it’...
Jun 10, 2022 by Siddharth ghobale
Oyo - For refund Closed
I have booked my room through OYO , I applied offer which was free stay but When I reached hotel receptionist asked me to pay Rs*** then only they will let me check in so I had to pay them , prior which was not mentioned that i need to pay som...
May 31, 2022 by Utkarsh
Oyo - Money refunding Closed
I booked an oyo room in Rishikesh online with oyo customer care number they booked it on **** and after the booking the hotel not giving me a room then i call to oyo they are just fooled me and am again try to call him and wait for pick up the ...
May 31, 2022 by Sumit jangra
Oyo - Payment deducted but not showing Open
Payment of ****₹ made @*:** p.m to oyorooms for booking a hotel by calling at ***********(oyo customer care). They sent me Phonepe payment request i i accepted the payment... The amount got deducted from my account but is not showing in oyo ...
May 22, 2022 by Tariq Jawed
Oyo - Hotel Denying Giving a room Asking to make cash payment Open
I made payment Rs. ***.** Via UPI Agoda. When reached hotel, they are saying they are no more with any contract with agoda and OYO. So if I need a room I need to make cash payment. ...
May 21, 2022 by SHAKIR HUSSAIN CHOUDHURY
I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please resolv...
May 19, 2022 by Anita Kumawat
I was denied check in inspite of paying the full amount and confirming the booking online. They refused check in and do help in any way. ...
May 12, 2022 by Katherine Sneha
Oyo - Refund issue Closed
I have booked a room on **.**.**** In hotel elite large via oyo app and online payment has been done (****) and we reached hotel,but hotel management informed us rooms are full. So we asked them for solutions.no proper update..so try near b...
May 08, 2022 by Sharma
Oyo - How do I get my refund money from OYO Open
I had booked a room through oyo application on **th April when I went to Lloyd residency ( oyo collection O***** Lloyd residency c-* kalkaji , near kalkaji police station, Nehru Place , Delhi)but they deny to give room which I have booked and h...
May 05, 2022 by Sarvesh kumar
Oyo - Hotel not Booked Closed
I made a payment through my Paytm but no booking is done against that payment. My UPI Ref. No. is ************...
May 03, 2022 by Sameer khan
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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