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Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
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4. Get refund / replacement / damages from Oyo
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a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
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Oyo - I Want Refund for the Cancellation Open
Recently I booked a room in Oyo and that hotel said that no available rooms at that time but I paid a partial amount for that booking they transferred to another hotel they also canceled because of the availability issue, then I got the confirm...
Sep 22, 2022 by Sai Krishna
Oyo - Didn t get refund yet Open
Sir I have booked an Oyo on ** September **** booking I'd -HUDZ**** .But your customer service consultant cancel my booking on call on my behalf .The coustomer care provider says your amount of cancelled hotel refund in ** hours but it's too mu...
Sep 19, 2022 by Dheeraj
Oyo - Wrongly charged by oyo Open
Actually i want to give * star for Oyo but there is no option for it. I had booking with Oyo. Im standing outside hotel with my family and kid . Hotel management asking for **** rs extra charges. I was contacted to customer care and also region...
Sep 19, 2022 by Pinkesh Rothe
Oyo - Payment debited order not confirmed Open
today i made a payment of *** rupees from google pay but booking id not reflecting, no information of messages came from oyo app ...
Sep 17, 2022 by kajal dasgupta
Oyo - Refund not given Closed
Yesterday, I booked a room from Oyo App. The booking was prepaid. **** rupees were paid by me by UPI method. The booking id is XHKL****. I mistakenly booked the room for * guest only. I needed to modify the booking. So I cancelled the booking a...
Sep 14, 2022 by Harshvardhan
I booked a room by oyo and for a my personal reson I canceled my room booking and i online pay to oyo *** on ** August and my booking id -QNYH**** and my one more booking is that i m canceled *** on ** August and my booking id - FAYL**** and my...
Sep 14, 2022 by Deepak singh
Oyo - Refund is not received yet Closed
I booked Oyo room by Oyo aap , at the time of booking amount is *** but at the time of check-in it became **** so hostel manager denied to give room so I had paid extra **** rupee . After that i called customer support service of Oyo and talked...
Sep 11, 2022 by Rohit verma
Oyo - Me cancel room 1 month ago but my refund amount not received My account Closed
* month ago me room booking but me cancel my room but not refund my amount ...
Sep 09, 2022 by Ugin dinakaran
Oyo - Refund against Cancellation Open
I booked hotel @Gurgaon through OYO and paid ****/- for online booking and got confirmation from OYO. Next I cross checked my booking with hotel and hotel has denied my booking. Again I contacted with OYO and after few mintues holding me, OYO e...
Sep 06, 2022 by Partha Mukhopadhyay
Oyo - I can t received my refund Closed
I can't received my refund amount from Oyo before ** days my booking I'd no. Q*C*****...
Sep 06, 2022 by Saurav rawat
Oyo - Oyo Silver Inn not granting from oyo app Closed
OYO ***** Silver Inn near Acropolis Mall, This hotel is not taking oyo service from OYO app they are saying for offline service and have to be paid through prepaid not from Oyo momey...
Sep 04, 2022 by Sayani
Oyo - No Refund Still Closed
I have booked hotel **th August booking ID ZG*O****. I have already cancel this booking and I have received a mail from OYO mail for refund amount but still * days no amount received MASOOD ALAM ***** ***** MALAM****@GMAIL.COM ...
Sep 04, 2022 by Masood Alam
Oyo - Extra payment of 600 made on the reception Closed
I had a booking yesterday with @oyorooms in Noida sector ** in Townhouse **** Hotel the premier view. The booking amount was *** which is I have to pay during check in but when i was going to check in the reception manager told me that I have t...
Sep 04, 2022 by Yukta Raghav
I have booked room from Oyo for * night and submit payment online bye Oyo app when i am at that Oyo hotel they are denying and forcing to pay the cash at the counter and there are not listening anything. And oyo customer care support are also n...
Sep 01, 2022 by Dhaval Rambhai Sable
Oyo - Hotel denied for room but I already paid through Paytm Closed
Booked hotel online through OYO but when reached hotel, reception denied for room at this price, he demanded ***+GST for * ac room, so I cancelled hotel, please refund my money if u r not arranged room in ur said price.......
Aug 31, 2022 by Ankhleshwar sharma
Oyo - Over charged Closed
Sir, i have booked an Oyo room having booking I'd G*FK**** on **.**.****. I have already paid Rs *** as asked during booking process but at the time of check in I had to pay Rs *** more means a total of Rs ****/- and at that situation I had to ...
Aug 30, 2022 by vikash Kumar
Oyo - Refund not given Closed
Me and my friend was coming from a long distance. We were exhausted and booked a room in OYO. We went there and the hotel manager denied our check in. So we called the customer service and a girl named Shilpa took the call and said that she had...
Aug 30, 2022 by Rahul Krishna N U
Oyo - Extra charged Closed
yesterday they told me for extra hours after check out we need to pay *-**% and *hourz will be complementary for us .. and the hotel person is asking full one day amount.. and when I talk to customer care they are making stories and says hotel ...
Aug 30, 2022 by Maleka Begum
Oyo - Fraud OYO Townhouse Alert Closed
This is brief review and complaint about OYO Townhouse *** Crystal Leaf in Sector ** A , Noida. I had booked through oyo app for *N and payment was done prepaid . On reaching the staff denied that they accept prepaid payment and they refused t...
Aug 29, 2022 by Aditya Rajesh Jadhav
Oyo - Fraud Open
I booked hotel made payment online when checkednin hotel adked more money i callled oyo but no solution and said to wait for making other hotel arrangements nearby when no solution they canceled the booking self online and did not refund my mon...
Aug 29, 2022 by Atul Lahase
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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