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Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
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4. Get refund / replacement / damages from Oyo
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a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Oyo - Not allowing unmarried couples Closed
Very bad attitude from the receptionist when the couple are not married. Even when the couple are in living relationship the attitude of the receptionist is very unpleasant. ...
Jan 27, 2023 by Abhirami T R
Oyo - Oyo refund not initiated Open
My amount is not refunded yet ..from * month ...
Jan 22, 2023 by Aadesh Sharma
Oyo - Refund not credit Closed
I have booked some rooms from oyo in the month of December and made a payment of rs. *****. But hotel didn't take my booking and manager refused to take booking. So I canceled my booking but refund didn't not credited in to my saving account , ...
Jan 19, 2023 by Dinesh Sharma
Oyo - Room Not Booked Closed
I have paid amount of rs ***. But my room is not confirmed. I booked room on this number **********. And I made payment through **********. ...
Jan 12, 2023 by Chaitanya Chilkewar
Oyo - At the time of chick in no rooms available Open
OYO Townhouse *** Hotel Kk Trends Booking Id GRHS**** Check In - Check Out Dec **, **** - Dec **, **** No. of Guests * Adult No. of Rooms * Deluxe Meal Not Selected Payment Summary Room Charges Room price for * night X * guest ₹...
Jan 04, 2023 by Badari Narayana Rao
Oyo - Refund not received Open
I had booked a hotel in Varanasi for *st Dec, ****- **th Dec, **** (booking ID: **ZC****) I had prepaid in advance an amount of Rs. **** to confirm the booking. I was still denied check in to the hotel and was informed at the last moment....
Jan 04, 2023 by Taniya Roy
Oyo - Inconvenience Poor Management Responsibility Harrasement Closed
After paying complete amount and getting confirmation of my hotel booking, my hotel booking was shifted to another hotel nearby which as well denied check-in and then moved to another hotel which was *.*KM far then the previous one and i had to...
Jan 01, 2023 by AKASH JAIN
Oyo - Booking price changed overnight Open
i booked oyo rooms booking id K**H**** for OYO *** Kalkaji Residency Bnb for check in ** Dec **** for * night stay for Rs.***/- prepaid. I was with my family along with my * year old son. But when I reach there at **:** the hotel manager told m...
Dec 26, 2022 by sachin wadhwa
Oyo - Gst Bill not provided Closed
Its the Oyo townhouse hotel *** located at Ramamurthy nagar bangalore. Hotel rent was **** rupees per day.. during checkout I requested gst bill.. they asked me additional *** rupees to process gst bill..i even paid that..they said it will take...
Dec 25, 2022 by Gokul Radhakrishnan
We have booked a room in Neeta hill resort alibaug through Oyo customer agent , he sent me link on phonepe and said after booking will get an sms on mobile no. Payment is done and after that we have not received any confirmation mail or sms, Af...
Dec 25, 2022 by Rupali Sakre
Oyo - Refund Open
I booked the room on **st Aug **** due to some problem I got the booking canceled and they promise me wait for * to ** days for refund till now fefund was not credit the make only false promise...
Dec 17, 2022 by VIVEK RAJAK
Oyo - Refund Closed
I had booked a oyo but it was wrong I need refund...
Dec 15, 2022 by Mohammad shoaib
Oyo - Refund Issue Open
The money was not refunding to my account after ** days also and not responding to my calls they just saying call was forwarding and cutting my call.please give back my money....
Dec 13, 2022 by Vijay Kalyan
Oyo - OYO room fraud Closed
I would like to share how a trusted brand like OYO ends up scamming multiple customers by being careless and show casing a property which does NOT exist! The booking was placed through OYO and a different personal number was mentioned for any...
Dec 11, 2022 by Aditi joshi
Oyo - I didn t get my refund Closed
i booked oyo rooms when i reached at location property manager denied to provide room to us. Because he wants more money because i was in unknown city in midnight with my friend so i have to pay extra amount suggested by oyo executive ticke...
Dec 10, 2022 by Abdul Rehman
Oyo - Didn t received refund despite lots of mail and calls to customer care Closed
I cancelled my booking but didn't received refund.,i called to customer care bt didn't received help...it's been month I didn't received refund ...
Dec 07, 2022 by Saiprasad Jadhav
Oyo - Refund not received Open
Oyo hasn't processed my refund , the refund was initiated on *th Nov **** and I'm still waiting. I've been calling and emailing them all this time . And now today ( *-**-****) i was told the refund is unprocessed ( by the customer care ) . Nobo...
Dec 06, 2022 by Manaan Mattoo
Oyo - Refund not processedbooking cancelled by hotel at Palani Open
BOOKING OYO ROOM AT PALANI-BUT HOTEL PEOPLE TOLD THAT THY ARE NOT A PART OF OYO.CONTACT THEM, SEVERAL TIMES CONTACTED CUSTOMER CARE NUMBER THEY NOT RESPONDING -TOO MUCH TIME HOLD ON THEN DROP THE CALL....
Dec 06, 2022 by SUDHI
Oyo - Refund not credited or not made by oyo Open
i book hotel room via Oyo app for * days and I paid *** rupees after that when I reached to hotel they ask mi to pay more and I ask them I paid this via Oyo so I can't pay anything more but they saying it's not our concern it's about you and Oy...
Nov 26, 2022 by Suraj Muley
Oyo - Money deducted but booking not done Closed
Dear Sir, i have done a booking on Oyo rooms through calling then in the number they provide in app. I paid INR *** through fampay UPI service. Money was deducted and i recieved the msg of this transaction than the guy in call said me to wait a...
Nov 26, 2022 by Dhurbajyoti Bamun
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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