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Oyo
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How to resolve Oyo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Oyo - Oyo hotel didn t provide bill Open
I have booked Oyo hotel (plot no ****, sector B, ****, Greenfield Colony Block B, Greenfields Colony Block B, Sector **, Faridabad, Haryana ******, India) through goibibo app for RS *** during my exam near by. But they refuse to check in with s...
May 19, 2023 by Anil Kumar
Oyo - Service lapses by Oyo hotel caused serious health concern and mental harassment Open
I was booked Hotel Rudra Place via Oyo for dated **May**,at the time of booking I was communicated about our terrible experience with Oyo Hotel, requested him to take precautions this time to prevent any awkward situation. After given of...
May 18, 2023 by JITENDRA PRATAP SINGH
Oyo - Didn t get the refund Open
I booked a room through oyo on **th March **** and then cancelled it on the same day but didn't get the refund till date. Booking ID- EM*S**** Amount to be refund- ₹***...
May 02, 2023 by Nisha
Oyo - Refund still not process Open
Kindly process the urgent refund as the hotel that was booked was denied to provide the room as I paid the * days per payment asked from the OYO executive team. I have booked a hotel in Varanasi from *st to *th may but at last moment hotel s...
May 02, 2023 by Aakash Giri
Oyo - Oyo asked for extra money Closed
I have booked hotel room in Oyo *****. It showed *** rupees in agoda app. But hotel asked for extra money and I paid **** rupees ...
Apr 28, 2023 by Dr kurinchi Chelvan
Oyo - Fraudulent Open
I booked hotel Relax Rainbow on Oyo app and paid *** rupees. When I reached hotel manager refuse to give room and was charging extra money. I called Oyo customer care he told me hotel owner and manger are not responding my call so plz change th...
Apr 12, 2023 by Mohd Azizullah
Oyo - Room not ready Closed
The receptionist said that the room is under maintenance and would take * hours though we arrived * hours late. He has been treating the guests extremely badly and asking them to leave if they had a complaint about their rooms. My room is still...
Apr 06, 2023 by Sarah Christopher
Oyo - Amount deducted but booking not confirmed Open
I have made the booking of a payment few days back . The amount got deducted but thebooking was not confirmed. After talking to customer care they assured that refunded will be done within **hours but yet there’s no response from their side ...
Mar 25, 2023 by Saurav anand
Oyo - Froud with customers Open
Oyo company not inform to hotel about my booking. collection O hotel kisan palace near link road yamuna express way pani Goan yamuna bridge , vrindavan denial about booking and denial about any information of booking form side of Oyo company....
Mar 19, 2023 by Anshu ahlawat
Oyo - Refund not issued after booking cancelled from hotel end Open
Booking ID : GZV***** Issue : Booking cancelled from hotel end and has agreed to refund but its been * months they have still not refunded me...
Mar 16, 2023 by Mohamed saleem pasha
Oyo - Booking Fraud Open
Booked a room through OYO, which was offered on a discount. But when I arrived at the hotel for check-in, the hotel owner denied check-in citing that they won't be able to process the booking on the discount that was offered by OYO. The owner a...
Mar 12, 2023 by Prakash Kumar
Oyo - Denied to check in OYO didnt give proper explaination Closed
I have booked a room in oyo app at chennai in chennai palace hotel .but receptionist says our hotel contractor will be change so we cant to allow a check in . But i have pay the amount in oyo app through online payment in gpay .no refund will b...
Mar 11, 2023 by Arvind
Oyo - Fraud Closed
Maine booking Kia but hotel wale ne accept nhi kie bola refund ho jaega but refund nhi aaya upr se booking v complete kr diye ...
Mar 10, 2023 by Bipul yadav
Oyo - Extra money asked to be paid at the hotel Closed
I've booked an Oyo room through the Oyo app and done the payment... At the time of check in they asked me to pay an extra amount at the hotel . I've contacted the Oyo customer care, still they didn't resolve my issue.. Either the Oyo should sho...
Mar 09, 2023 by Vishnu as
Oyo - REFUND PAYMENT Closed
I WILL DO ONLINE BOOKING OYO HOTEL IN JAMMU KATRA HOTEL NAME IS OM KRIPA RESIDENY AND ALSO PAID THE ONLINE PAYMENT IS *,***/- RS BUT WHEN WE REACH IN HOTEL THE HOTEL PERSON SAID THAT THERE IS NO BOOKING SO AFTER THEN I AM COMPLAINT ON CUSTOMER ...
Mar 08, 2023 by SURESH KUMAR YADAV
Oyo - Transaction done but booking does not go through money not refunded Open
I tried to book hotel from oyo app on ** November ****, for ₹**** , my money was deducted and booking does not go through and never got refunded. It has been more than for months, I have called oyo customer care , emailed them, written to the...
Mar 07, 2023 by Amit Jha
Oyo - Refund Open
They have committed to back my refund but now they are not responding ...
Mar 04, 2023 by ABHISHEK KUMAR
Oyo - Room booking Closed
I had booked a room at Mohit International Viraj Khand Gomti Nagar Lucknow for **/**/**** -and paid an adv of Rain ***/- through UPI. On reaching to the property it was found that the particular property has been closed. I was forced to find an...
Mar 03, 2023 by Sushil Singh
Oyo - Denied checkin Closed
Had booked a room in Hotel prisha inn through Oyo for my overnight stay in Lucknow, when I got there they denied checkin saying that my booking was not in their database and instead asked me to stay in a storeroom. I had a very important interv...
Mar 02, 2023 by Tushant Sharma
Oyo - Complaint against Oyo Open
Dear Sir/Ma'am I'd booked a room from OYO (SOO***** SPOT ON Hotel Om Shanti Palace) but when I reached at the room the condition of the room was very disgusting there was a seepage on walls, there was no curtain at all infact the blanket was ...
Feb 24, 2023 by Ashish Kumar Verma
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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