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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ovenstory?
If you are not satisfied with Ovenstory, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ovenstory
But before filing a complaint, you should
a. Contact the customer support of Ovenstory first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Ovenstory - Package not delivered Open
Ordered at around *PM and then order got recreated again at *:** and now it's *:** and still orderd to pickedup/delivered....
Jun 05, 2019 by Vicky Abishek
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