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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Originals_stores?
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a. Contact the customer support of Originals_stores first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Originals_stores - Package not delivered but payment done in advance Open
I have been cheated by the sum of Rs. ***** by a page on Instagram named Original_stores. The person after getting the payment of Rs. ***** has blocked me from everywhere. I am feeling helpless as I didn't get my money nor any product in return...
Jun 04, 2019 by Pallavi Bothra
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