File a Complaint against Orange Tours and Travels
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Orange Tours and Travels?
If you are not satisfied with Orange Tours and Travels, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Orange Tours and Travels and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Orange Tours and Travels
But before filing a complaint, you should
a. Contact the customer support of Orange Tours and Travels first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Orange Tours and Travels - Bus breakdown and mental torture Closed
Hi i booked a sleepr, Ac, single berth Ticket for my wife Praneetha D from Hyderabad to Tirupati (journey date: **-**-****, *pm ). I booked her a that bus(Cost Approcimately Rs.**** ) because it has wifi, AC so that she can work and lower sing...
Jun 03, 2022 by Bathalapalli Anirudh Reddy
Orange Tours and Travels - Worst customer service Closed
I have booked bus from coimbatore to Hyderabad on **th jan ****. I have chosen Ettimadai as my boarding point . I called and informed to the numbers provided in booking, to the gandhipuram pickup van person, to the Ettimadai stop person and to ...
Jan 11, 2022 by Sree SUPRANAYI
Orange Tours and Travels - Orange Travels did not refund amount upon cancellation of bus Open
Bus from gokarna to Hyderabad (Dated Feb **th ****) got cancelled suddenly citing an accident on previous day. Orange Travels called and informed about cancellation and postponed the booking to next day (*st March ****) since I could not find a...
Mar 03, 2021 by Suresh gunti
Orange Tours and Travels - False commitments and misguiding Open
It is completely disappointing that whatever Orange Tours and Travels have promised in their advertisement and promotion are nothing but the false commitments. *They forcefully dropped us on highway instead of pre-decided dropping point. (but ...
Jan 08, 2020 by Dipesh Chotaliya
Orange Tours and Travels - The travel bus not drop me in proper boarding point Closed
I had booked a ticket on the red bus and travel from Tirunelveli to Pondicherry in the orange bus and they did not drop me in proper boarding point. When the bus reaches Chengalpattu they told me you should drop in Villupuram and then go to Pon...
Jul 06, 2019 by Sudha
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