File a Complaint against Orange Tours and Travels
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Orange Tours and Travels?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Orange Tours and Travels - Negligence and customer dissatisfaction Closed
We have booked a sleeper seat today on orange tours and travels, it showed the pickup point as chandanagar we selected that, after booking the ticket respective travels person called and said you can reach miyapur as there is only one passanger...
Mar 02, 2024 by Lavanya N
Orange Tours and Travels - Irresponsible planning Open
I wish to draw and focus your mind on the unworthy and unwarranted behavior of bus or employees working under the bus i booked. I booked the bus to Kochi from Chennai on **th Sep **** via Redbus app.The bus got broke down and there werr no acti...
Sep 27, 2023 by Subramanian
Orange Tours and Travels - Bus seats very suffocating small Not mentioned in booking page Open
Booked bus ticket from Shirdi to Hyderabad on ** Sep **** in Orange tours and travels with booking I'd AV**********. It's not mentioned anywhere the last sleeper berth are congested. Due to space constraints they have created small congested be...
Sep 23, 2023 by Devavarapu Raju
Orange Tours and Travels - Passengers aren t getting Promised services Closed
Charging socket isn't working in entire bus. How can passenger complete **-** hours journey without charging socket. Tv isn't operational. Lamp light isn't operational....
Jun 23, 2023 by ASTIK Mundhada
Orange Tours and Travels - Ants in bus Open
When I saw the window behind the curtains, there are lots of ants. Some of them are dead and some are alive. This shows the neatness of the bus....
Feb 15, 2023 by Vallamdasu Nandan
Orange Tours and Travels - WORST TRAVEL EXPERIENCE WITH ORANGE TOURS AND TRAVELS BUS Open
I would like to bring to your notice the Worst experience and agony during my Travel – Hyderabad to Mumbai on **th January **** while travelling with Orange Bus Travels. Here are the sequence of events, some of them already I have highligh...
Jan 31, 2023 by Md Omer khan
Orange Tours and Travels - Bus breakdown and mental torture Closed
Hi i booked a sleepr, Ac, single berth Ticket for my wife Praneetha D from Hyderabad to Tirupati (journey date: **-**-****, *pm ). I booked her a that bus(Cost Approcimately Rs.**** ) because it has wifi, AC so that she can work and lower sing...
Jun 03, 2022 by Bathalapalli Anirudh Reddy
Orange Tours and Travels - Worst customer service Closed
I have booked bus from coimbatore to Hyderabad on **th jan ****. I have chosen Ettimadai as my boarding point . I called and informed to the numbers provided in booking, to the gandhipuram pickup van person, to the Ettimadai stop person and to ...
Jan 11, 2022 by Sree SUPRANAYI
Orange Tours and Travels - Orange Travels did not refund amount upon cancellation of bus Open
Bus from gokarna to Hyderabad (Dated Feb **th ****) got cancelled suddenly citing an accident on previous day. Orange Travels called and informed about cancellation and postponed the booking to next day (*st March ****) since I could not find a...
Mar 03, 2021 by Suresh gunti
Orange Tours and Travels - False commitments and misguiding Open
It is completely disappointing that whatever Orange Tours and Travels have promised in their advertisement and promotion are nothing but the false commitments. *They forcefully dropped us on highway instead of pre-decided dropping point. (but ...
Jan 08, 2020 by Dipesh Chotaliya
Orange Tours and Travels - The travel bus not drop me in proper boarding point Closed
I had booked a ticket on the red bus and travel from Tirunelveli to Pondicherry in the orange bus and they did not drop me in proper boarding point. When the bus reaches Chengalpattu they told me you should drop in Villupuram and then go to Pon...
Jul 06, 2019 by Sudha
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