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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oplore.com?
If you are not satisfied with Oplore.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oplore.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oplore.com
But before filing a complaint, you should
a. Contact the customer support of Oplore.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oplore.com - Incorrect Product Delivered Open
I have ordered the Xiaomi Poco F* Ultra Thin Grid Weaving Protective Back Case on June ** **:** AM. The product delivered to me yesterday night was incorrect product. I have ordered for Black case instead the oplore.com has sent Blue color case...
Jun 13, 2019 by Chetan Gohel
Oplore.com - Wrong product delievered. Open
I have ordered a clear flip case which is supposed to have some additional features but the case has no features & has no sensor also. While calling on customer care - the associate has no clue about the product. Complete waste of money. They ...
Jan 28, 2019 by Asad KHan
Oplore.com - Product not replaced/refunded Closed
Interior quality product received and immediately returned, requested for refund after repeatdly sending mails company is not responding on phone all i can hear is "" SORRY....... "" which means i have lost my money n product please help...
Jan 12, 2019 by Ankur Varshney
Oplore.com - Product not as per shown Open
When i saw this product it is clear that i can see my screen on my flip cover as this product name is also "Vivo V* Ultra Protection Cleaview Standing Flip Case" But when i received this product with *D tmp glass. Product color is blue bu...
Dec 18, 2018 by Chirag Khengarbhai Desai
Oplore.com - Package not delivered Closed
Hi, I have purchased a mobile cover for my poco F* mobile phone from oplore.com. Payment was done online. I received an intimation that my product has been in processing state. When i tried to track my order, the site says that such an order do...
Dec 07, 2018 by Nilesh Mogal
Oplore.com - Fraud Company Oplore.com Closed
#oplore https://www.oplore.com Oplore.com #FraudCompany Really a very bad service provided by Oplore I have ordered Samsung Galaxy S* flip stand clear view case in black colour but they delivered me wrong order they send me S*+ cover inst...
Oct 24, 2018 by Deep Chawla
Oplore.com - Refund not received Closed
Package return on *th september **** , but still refund not received, no body revert on mail, customer care number is showing busi every time...
Sep 25, 2018 by Amit Kumar sharma
Oplore.com - Wrong package delivered three times, no refund Closed
So i ordered a mobile cover over a month ago and i received a wrong case. I thought it might be an error and i filed a return request. After a day or so, i got an email asking for me to share the picture of the cover thag i ordered. This was re...
Sep 19, 2018 by Gurpreet Singh
Oplore.com - Package returned, refund not given Closed
Ordered a phone case from Oplore.com. The case was not satisfactory, so I put a request for return within * hour of receipt of the package. The package was picked up within * days, on August **. After waiting a few days, I complained on thei...
Sep 11, 2018 by Sarbjit S. GIll
Oplore.com - Package not received, no response from customer service. Open
Hi, I tried purchasing a mobile back cover for my one plus sux mobile phone from oplore.com.I received an intimation that my product has been in processing state. When i tried to track my order, the site says that such an order doesn't exist. I...
Jun 05, 2018 by Gokul R
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