File a Complaint against Ontheshop
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How to resolve Ontheshop complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ontheshop?
If you are not satisfied with Ontheshop, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ontheshop and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ontheshop
But before filing a complaint, you should
a. Contact the customer support of Ontheshop first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ontheshop - Return of saree Closed
Order No.#**** was made for stylish black and white printed satin silk saree with black colour blouse Qnty *. On receipt of the same via cash on delivery, the saree ordered is not found. But some other colour and design was there. I want thi...
Oct 16, 2020 by Uma Sethuraman
Hi Vinaya, thanks for your purchase of Rs. *,***.** from Ontheshop Saree! We'll notify you when it ships. View order (#*****): https://ontheshop.in/***********/orders/******dda*******c***e****bbf*c**/authenticate?key=f**c*ea*******c*fc***b**a**...
Oct 04, 2020 by SUBHASHINI
Ontheshop - Not received the saree Closed
I had ordered two sarees from Ontheshop.in on **th September ****. I received an sms with the order details. After that if I to track the order or If I try to open the website, it says "The shop is unavailable". I can't find any customer care n...
Oct 04, 2020 by Deepa Kailasam
Ontheshop - Delivered different saree Closed
I had ordered an apple red color plain saree and golden print border with cream color printed blouse, but I received a blue colored saree....
Oct 02, 2020 by T Sukumaran
Ontheshop - Fake online store Closed
I have placed order vide no. **** on **th Aug **** for DESIGNER MAUVE PURPLE COLOUR LINEN SAREE WITH GEORGETTE WORK DESIGN BLOUSE from Ontheshop Saree online portal but received a cheap plain orange colour saree . There is no way of contacting ...
Sep 27, 2020 by Priya
Ontheshop - Wrong low quality item delivered Open
I ordered A blue satin Saree from ontheshop, They delivered me bad quality pink net saree. ...
Sep 21, 2020 by Nishtha Tripathi
Ontheshop - Cheated by ontheshop delivered wrong and cheap product Closed
Completely different product and cheap sarees (*) And the phone is switched off and the website in the Facebook is completely shut ....
Sep 19, 2020 by Preetha sujith
Ontheshop - Wrong and chrap products received Closed
It's a complete fraud....
Sep 19, 2020 by Akanksha Sahu
Ontheshop - Damaged clothes Closed
I ordered saree but I got different product with completely damaged item...
Sep 18, 2020 by Prasanna
Ontheshop - Delivered product and ordered is different Closed
I have ordered for the blue saree... but delivered a red saree of low quality. So I want to return the product....
Sep 17, 2020 by Gayathri S
Ontheshop - Different item delivered Closed
I purchased a saree from ontheshop..and i got defected..very old saree....completely different from what i ordered....now i want to return the item..but not able to contact them...kindly help me so that i can take my refund...
Sep 17, 2020 by Kanchan jha
Ontheshop - Saree yet not delivered Closed
I ordered a saree on *th sep from ontheshop website online and received a message Hi Chapla, thanks for your purchase of Rs. ***.** from Ontheshop Saree! We'll notify you when it ships. View order (#*****): https://ontheshop.in/***********/orde...
Sep 17, 2020 by Chapla Suman
Ontheshop - Fake saree recieved Closed
I have ordered for a grey saree and received a completely different and fake product. It is used by someone else. I want my refund...
Sep 16, 2020 by Ajma
Ontheshop - Wrong low quality product received Open
I ordered a dark red linen saree and received a cream coloured bad quality saree from the seller. There is no option on the website to return the product or request for a refund. I tried posting a review on the product, but the admin rejected m...
Sep 16, 2020 by Tanvi Gupte
Ontheshop - Saree website fraud Closed
I had ordered two sarees from website but received different products and when I wrote mail to return them then there is no response. Unable to access the website too. Hope these complaints are taken seriously....
Sep 15, 2020 by Smruti Reddy
Ontheshop - Wrong package Closed
The saree ordered was entirely different from what we got delivered.... The entire amount was a loss for me. ...
Sep 15, 2020 by Jincy Johnson
Ontheshop - Received a completely different product Closed
Received a substandard saree instead of what I ordered. The site copies pictures of sarees from popular pages. Steer clear from them. No response to emails for refund either....
Sep 15, 2020 by Monica Paul
Ontheshop - Wrong and bad Product Closed
I have never seen a bigger front company .. I did not order a color sari, so a customer care number called Rahul Sharma .. He is asking for bank details .. He spoke to me in a very bad way....
Sep 14, 2020 by Bijesh
Ontheshop - FRAUD Company should be reported to police Closed
I order a brown plain linen sari with white blouse, but surprisingly got a green ugly cloth piece !!!!! i am absolutely stunned reading the comments of order ladies. how to book this company?????...
Sep 13, 2020 by MINAKSHi
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