File a Complaint against One assist
Case Details
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Resolution
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How to resolve One assist complaints online
If you want to complain about a problem that relates to One assist, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against One assist?
If you are not satisfied with One assist, file a complaint now:
1. Go to "File a Complaint" form
2. Choose One assist and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from One assist
But before filing a complaint, you should
a. Contact the customer support of One assist first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with One assist
Find the contact details of One assist to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against One assist to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
One assist - One Assist auto debiting money from credit card without OTP Closed
One Assist company has been deducting money from my credit card without OTP. I have asked customer care multiple times but they have not cancelled....
Jul 15, 2021 by Sudheer Kumar Savaram
One assist - MOBILE HANDSET INSURER COMPLAIN AGAINST ONE ASSIST Open
My Samsung Galaxy S** lite handset is under Insurance from One Assist. The coverage is from *th Nov ** to *th Nov **. It is applicable both for Accidental damage and liquid damage. Recently since last * days I observed some spots on my LCD scre...
Jul 01, 2021 by AMITABHA CHATTERJEE
One assist - I dont need this plan they forcefully deducted money Closed
I dont want one assist membership i need refund...
Jun 24, 2021 by Sajna
One assist - Insurance refused Closed
I had insured my Mi k** phone for Rs. **** my daughter' drooped it from the bike it broke in the edge of the display & flikkerd * times then I off the phone then it was working at night it fell from the bed & in the morning it started flikerin...
Apr 01, 2021 by Arathi
One assist - REFUND NOT DONE Closed
I had taken a one assist Insuranrace plans for my two new mobiles . By mistake I had give low value mobile details for high value plan . So I contacted customer care they told that they change but they can cancel and refund . I’m waiting fro...
Mar 21, 2021 by KESHAVAIAH
One assist - One assist fraud Open
One Assist is totally a fraud company that deduct amount from customer without even informing them. Its kind of fraud or scam which this company is doing and making their rules and regulations according to their own benefits. They deduct ₹**...
Mar 01, 2021 by Rohit Kumar
One assist - Amount not refunded Closed
Amount of ****/-₹ has been debited from my account (************-icici) through auto debit by One Assist without any prior information. Requested to cancel the plan but they have retained my cancellation request as per icici consumer executiv...
Jan 12, 2021 by Karma bhutia
One assist - Claim not settled Open
I have registered the claim for my broken laptop on **th of September and it got confirmed on **th of September. I was supposed to get my laptop picked up then repaired and then delivered back within ** days. The whole process was supposed to b...
Nov 21, 2020 by CHARCHIT GOYAL
One assist - Without permission to deduct amount from credit card Open
First year their executives forcefully joined the membership and second year(now) they take amount from my ICICI credit card without informing me. I have contacted and told to cancel through their customer care phone number, they disconnect pho...
Oct 31, 2020 by Siju Joseph
One assist - Claim Rejection Closed
I have membership plan with one assist for my mobile from **th July-** to **th July-**. As per thisr plan, covereage has been inclusive of Accidetal & Liquid damage. But when acceidentily my phone damage, they are telling that it is improper ha...
Oct 12, 2020 by Alagesh
One assist - Refund not initiated Closed
I opted for One Assist Membership last year(****-July) for an year. The plan got auto-renewed this year on **th July,**** without any prior intimation. I contacted their customer support regarding cancelling my membership and for refund. I got ...
Sep 08, 2020 by Manoj Preveen V
One assist - WA Privilege single plan REFUND Closed
complaint raised on **.**.**** and also spoke with one assist people over phone and just received the message saying cancellation is under process and still the refund is not done.Trying to call their toll free num and nobody is picking the cal...
Sep 01, 2020 by BHARATH KUMAR B
One assist - Rejection of claim Open
I slipped my iphone which was covered under one assist **-**k Insuarance policy but they rejected my claim stating that this is improper handling and the claim can not be processed. ...
Aug 23, 2020 by Shubham singh
One assist - I cancelled my policy but money was detected Closed
i have raised the cancellation request to one assist but without any prior notice they detected my money from account . Now they are telling only **% money refund . my policy expire date **th aug **** only . i need my full amount **** ...
Aug 06, 2020 by SURIYAKALA P
One assist - Card is charged even after cancellation of membership and amount not refunded Open
I had a membership with one assist for one year which was about to renew on **rd june ****. I wanted to cancel it and raised a cancellation request of my one assist membership on **th june **** and they have even given me a reference number. ...
Jun 29, 2020 by TAMIDEPATI V ARAVIND
One assist - Insurance rejected by lame excuse Open
My Mobile Note * Was Breaked Due To Passing My Mobile To Friend It Just Simply Slipped From Hand Accidentally. There Was Mention In A Site If A Phone Slipped From Hand It Will Be Be Covered In Insurance But They Rejected It, After Multiple Time...
Nov 29, 2019 by Rahul Sankhala
One assist - Claim not raised Closed
I purchase a phone on February and insured the phone from one assist. On November my back panel got damage and I want insurance for the repair but the company said my IMEI number does not match with their system. One assist is very poor company...
Nov 12, 2019 by Rajneesh Kumari Thakur
One assist - Rejected repairing of liquid damaged Handset under Protection Plan Open
I have purchased Moto E* plus * from Amezon with protection plan which is provided by oneassist. after diwali vacation, I observe my phone not charged properly so I will go moto service center . service center told me mobile phone is liquid dam...
Nov 10, 2019 by RAM KUMAR CHAUDHARY
One assist - Claim Rejected with lame excuse Closed
My mobile note * was breaked due to passing my mobile to friend it just simply slipped from hand accidentally. there was mention in a site if a phone slipped from hand it will be be covered in insurance but they rejected it, after multiple tim...
Oct 27, 2019 by Rahul Sankhala
One assist - OneAssist denied to repair product under extended warranty Open
I have bought an extended warranty of * years for water purifier (brand a.O.Smith) from oneassist. The plan is valid until Aug ****. On **th Aug, I have raised a claim when my purifier stopped working. As per the technician inspection, motor an...
Aug 30, 2019 by Siddhanta Roy
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