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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Olx Seller - Package not delivered Closed
The olx user did not send the agreed part of the deal made on an ad i published. Two ps* discs were sent to the address of the suspect in return for another two discs. Upon receiving the courier there was no response from the suspect. I have be...
Nov 22, 2019 by Jo
Olx Seller - Package not delivered Open
Dear Sir, I saw an activa *g, model **** through OLX. when I contacted yesterday to the seller named Mr. Paful (Mobile & Whatsapp No. **********) and the rate was finalized of total Rs. *****/-, further he told me that I am working in Indian A...
Nov 21, 2019 by Rakesh Paraste
Olx Seller - Seller sent me fake mobile phone Open
I ordered through cash on delivery a Samsung galaxy s** plus through an olx seller name OLX USER his phone number is ********** but he sent me a fake galaxy s* plus and charged me ***** rs after receiving the package i told him that its a fake...
Sep 25, 2019 by Chandrakant Chanpuriya
Olx Seller - Package not delivered Open
In the old app, the guy was selling apple watch series *. I asked him is it available he gave me WhatsApp number through that we chatted and fixed an amount. He is from Haryana. I am from Pune. I send through bank to bank transaction of amount ...
Aug 09, 2019 by Shashikumar Talapa
Olx Seller - Fraud done by a person Closed
The person Vikas Patel having an account on Olx India fooling people by showing an Indian officer original identification and documents. +************ is the phone number of that fraud person. If somebody asks him the actual address he will abu...
Apr 27, 2019 by Amar Rawat
Olx Seller - Regarding fraud Indian army person Open
I saw an ad on OLX (TVS Jupiter). That vehicle belongs to an army officer. I sent *st token money ****/-. The amount of vehicle was **,***. But that guy was asking more money in the namesake of Indian army policy. Very much disappointed with OL...
Apr 24, 2019 by Payoshni Samantray
Olx Seller - Online fraud done Open
I bought a mobile from Olx from Sahil Kumar. I paid him **** advance by paytm in **********. Then the courier service asks for security money Rs. ****. I paytm it at **********. He forces me to give it on * separate bills again **** and ****. T...
Apr 13, 2019 by Bijaita Bhattacharya
Olx Seller - Phone not delivered and not returning money Open
I contacted the person on Olx. I had a deal with him about buying the phone at ****. He said he wanted an advance payment so I transferred **** Rs. through phone pe and now he blocked me in WhatsApp and call....
Apr 11, 2019 by Aniket Tikariha
Olx Seller - Scooty not delivered Open
I saw an ad on Olx in which one army person selling his scooty so I decided to buy it. He asked me to pay the amount. I paid but he called me and said that our Indian army having some rules so you need to pay some extra amount which is refundab...
Mar 31, 2019 by Romit Kapahi
Olx Seller - Package not delivered Closed
An army man says me he wants to sell his Jupiter scooter, got his no. from Olx then the deal was done for Rs. *****. Then he said he will parcel me scooter through army parcel then after receiving scooter you do your payment. I agree but next d...
Mar 29, 2019 by Priya
Olx Seller - Fraudulent seller ran away with money Open
I ordered a PS* pro from a seller on OLX.in for which I paid a total sum of Rs. **,*** but immediately after the payment the seller blocks my phone and didn't send the product. I have the details of the seller and the bank where the money was s...
Mar 26, 2019 by Amanjeet Singh
Olx Seller - Cheated by a person Open
I met a seller of iPhone on OLX whose name was Deepanshi (perhaps renamed name) (Mobile No.**********) and purchased an iPhone XS Gold for amounting to Rs.**,***/- (as per its bill slip, return address was shown as SAITRADERSEXPRESS, near IMS C...
Mar 04, 2019 by SATISH KR SINGH
Olx Seller - Package not delivered Open
On date **-*-**, a person on olx posted an ad for selling the vehicle to me and after taking Rs.***** from me, he neither delivered the vehicle to me nor refunded my money....
Mar 03, 2019 by Anil Kumar Naryani
Olx Seller - Fraud related to Honda Activa Open
OLX seller fraud on the name of Indian army personnel. Process is Step*: He tells that he got transferred from one location to another location so I want to sell the product asap. Step *: In this process, he did not chat with me. My convers...
Feb 18, 2019 by Raju
Olx Seller - Yamaha Fascino Scooty Fraud Open
I saw an ad in olx which is Yamaha fascino ad. When I call him by knowing his number he said that he is from military by name Manjeet Singh working as international security in gannavaram airport. We make a deal and said that for registration p...
Feb 17, 2019 by Mutyala Neeraj
Olx Seller - Package never shipped Closed
I have been searching for an iPhone *s since a long time , on **jan**** saw an ad for **k , negotiated till **k , agreed to pay *k once he ships the product , seller sent me the docket number after a while , saw it and paid the *k , he told me ...
Jan 30, 2019 by Yasir Wahid
Olx Seller - Fraudulent Seller On OLX Open
Hi, this is to report a fraud by one of the seller in OLX Mr. Rajesh Kumar (**********) from Chennai. This adv was for a HTC U** mobile phone. I transferred Rs.**,***/- to this guy for buying the product but he cheated me by not responding ther...
Jan 02, 2019 by Sohil Bharmal
Olx Seller - Delivered fake items Open
We have ordered iphones froms olx store-cell shop, and they have delivered the fake iphones which are duplicate not working.and at the time of ordering they have said that we can return them but now after the item is delivered they are not resp...
Dec 30, 2018 by Venkata siva ram
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